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Otto Cadillac
Albany, NY
2,019 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,019 reviews
May 26, 2021
Great sales department the service department is great to Everything was completely satisfied will be a customer for a while gave me a loaner car no question asked Everything was completely satisfied will be a customer for a while gave me a loaner car no question asked More
by VMASSAROTTI
Verified Customer
May 22, 2021
Otto Cadillac made the trade-in and buying process extremely simple and I would highly recommend them! The staff is very professional and friendly and I was extremely happy with the process from start extremely simple and I would highly recommend them! The staff is very professional and friendly and I was extremely happy with the process from start to finish. More
by sspeech123
May 20, 2021
Very professional, friendly, and knowledgeable staff. They always go above and beyond from start to finish. This is the reason I have been a return customer since 2007. They always go above and beyond from start to finish. This is the reason I have been a return customer since 2007. More
by bun38
May 20, 2021
The staff are very friendly and went out of their way to make me feel comfortable. Everyone was helpful and got my deal done quickly. make me feel comfortable. Everyone was helpful and got my deal done quickly. More
by mtdyou
May 18, 2021
The most civilized buying experience I have ever been involved with. Sales rep (Anthony) and manager (Terry) were a pleasure to deal with. Both were accommodating and professional. Communication throu involved with. Sales rep (Anthony) and manager (Terry) were a pleasure to deal with. Both were accommodating and professional. Communication throughout the process was outstanding with very responsive return calls, emails and text messages. This is the way buying a car should be. Great job Otto Cadillac. More
by dmdacy
Employees Worked With
Anthony Russo, Terry Campany
May 11, 2021
Mike Cacesse was very professional and knowledgeable. He wasn’t pushy at all and wanted me to feel comfortable with my purchase. He had patience with all my repeated questions and answered thoroughly wasn’t pushy at all and wanted me to feel comfortable with my purchase. He had patience with all my repeated questions and answered thoroughly More
by lucasjoanpete
May 06, 2021
Loved the team at Otto, from start to finish they went above and beyond! Best car buying process I have ever been through. I will be back. above and beyond! Best car buying process I have ever been through. I will be back. More
by taraalicia87
May 05, 2021
Great people great dealership they try there best to work out any problems you have with your vehicle new or used just make sure when you buy a used vehicle you look it over when you purchase it and look it out any problems you have with your vehicle new or used just make sure when you buy a used vehicle you look it over when you purchase it and look it over again before you leave the lot More
by taylorkevintroy
Employees Worked With
Other Employees :
Allison Anaya, Anthony Russo, Terry Campany
May 05, 2021
I have never had a bad experience at Otto Cadillac. The service staff is the best and go out of their way to take care of you. service staff is the best and go out of their way to take care of you. More
by JANETGUNDRUM21
May 05, 2021
Whenever I am in for service, everyone is top notch. Service is completed in a timely manner. The prices for service are always very good. Service is completed in a timely manner. The prices for service are always very good. More
by SUITS.DAVE
