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Otto Cadillac
Albany, NY
2,019 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,019 reviews
June 23, 2021
All the people at Otto are always helpful to me and take real good care of my vehicles. That's the reason I keep going back to them Thank you ALL for being so professional!!!! real good care of my vehicles. That's the reason I keep going back to them Thank you ALL for being so professional!!!! More
by REDDOG4624
Verified CustomerEmployees Worked With
Other Employees :
Allison Anaya, Terry Campany
June 22, 2021
I've dealt with many dealerships throughout the yrs. Dealing with the staff at OTTO was the best of the best. Thank you. Dealing with the staff at OTTO was the best of the best. Thank you. More
by jim8461
June 21, 2021
The service staff are very friendly and there is a great waiting area. Car ready as promised. Car is always washed before leaving. Restrooms are very clean. waiting area. Car ready as promised. Car is always washed before leaving. Restrooms are very clean. More
by MAMR27
June 15, 2021
First impressions, the dealership was clean and everyone seemed to be enjoying their jobs. Our salesman Anthony was pleasant and easy to deal with. I wasn't pressured into buying any extras and I was given seemed to be enjoying their jobs. Our salesman Anthony was pleasant and easy to deal with. I wasn't pressured into buying any extras and I was given a fair deal on my trade. It was a smooth transaction. Ian, the manager, even made sure I was happy with the deal. Terry made the paperwork and finance part quick and painless and Dan explained all the gadgets and how they worked before we left. Great experience all around and I will definitely recommend this dealership to others. More
by ejdwyer184
June 08, 2021
Service dept is outstanding! Billy was on top of our repair issue from the minute we arrived to the finish. Another reason to buy from Otto!!!!!!! repair issue from the minute we arrived to the finish. Another reason to buy from Otto!!!!!!! More
by BBECK928
June 07, 2021
Extremely professional from beginning to end. Went above and beyond to ensure our needs were met. John who delivered our vehicle was great and very personable. Sean, Anthony and Terry handled the car buyin and beyond to ensure our needs were met. John who delivered our vehicle was great and very personable. Sean, Anthony and Terry handled the car buying experience great with 100% integrity. The communication was perfect and ongoing. More
by julietoddb
June 06, 2021
All were polite and welcoming, my experience was pleasing. Bill kept me in the loop, I was promptly attended to, I will return to have the work done. Thanks Bill pleasing. Bill kept me in the loop, I was promptly attended to, I will return to have the work done. Thanks Bill More
by kersey.donald
Employees Worked With
June 04, 2021
Vehicle was not clean when picked up. Cleaning seemed rushed. Seats are dusty with stains on interior that could have been removed if done properly. rushed. Seats are dusty with stains on interior that could have been removed if done properly. More
by edj3rd
June 03, 2021
The Sales Dept were outstanding (Declan. And Dan). Declan could not have been more understanding of our wants and delivered just what we were looking for. Dan answered all our questions and is very Declan could not have been more understanding of our wants and delivered just what we were looking for. Dan answered all our questions and is very knowledgeable. Finance (Terry) was great , no pressure, quick and easy. This is our second vehicle purchased from OTTO Cadillac and it has been a pleasure. More
by HONDA97
June 01, 2021
We moved to NY and have been servicing our car there When we decided to get a new one we went right to OTTO I am waiting to get a new lyric When we decided to get a new one we went right to OTTO I am waiting to get a new lyric More
by sightsaver
Employees Worked With
Other Employees :
Terry Campany
