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Otto Cadillac
Albany, NY
2,020 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,020 reviews
October 04, 2021
The services (Bill and Melissa) provided to me have been great... People have tried persuading me to go else where for services because of cheeper prices....not me, for Otto's stands out over other Auto Rep great... People have tried persuading me to go else where for services because of cheeper prices....not me, for Otto's stands out over other Auto Repair shop...I'm very pleased More
by Booker4033
Verified Customer
October 04, 2021
Good service - thanks for the loaner. Friendly, timely, high quality, responsive, honest, clean, and wonderful service. high quality, responsive, honest, clean, and wonderful service. More
by chris_christopher
October 01, 2021
Steve LeMon was fantastic… Terry is awesome, they made me felt comfortable. And I was not rushed into anything else other than the vehicle I dreamt of.. felt comfortable. And I was not rushed into anything else other than the vehicle I dreamt of.. More
by Sonia
October 01, 2021
Professional and personable. I had an exceptional experience at Otto and will definitely continue to give them my business. experience at Otto and will definitely continue to give them my business. More
by russellh832
Employees Worked With
September 30, 2021
My wife and I are happy with our new Cadillac 2018 XT5. OTTO is excellent. OTTO is excellent. More
by Freddy
September 27, 2021
Friendly and efficient sales team. Always a pleasant Friendly and efficient sales team. Always a pleasant experience from start to finish Thank you Friendly and efficient sales team. Always a pleasant experience from start to finish Thank you More
by speedsgarage24
September 26, 2021
The promised service is done on time and correctly. The service team is highly skilled and professional. service team is highly skilled and professional. More
by saratogacook
September 24, 2021
Best service they really make you feel like family courteous tell you not to hesitate to call if you need anything courteous tell you not to hesitate to call if you need anything More
by john_gorzynski62
Employees Worked With
September 24, 2021
Short wait. Bill and Allison were helpful and friendly. Covid awareness, felt safe. Both were professional. Covid awareness, felt safe. Both were professional. More
by joymu98
September 23, 2021
Everybody at Otto catalog has been very professional and has done exactly what I needed to be done to my car has done exactly what I needed to be done to my car More
by Jeff1
Employees Worked With
