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Otto Cadillac
Albany, NY
2,185 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,185 reviews
June 09, 2025
Amber and Otto helped me out during a very difficult time. If it wasn't for them l don't know what l would have done. time. If it wasn't for them l don't know what l would have done. More
by ginam
Verified Customer
June 08, 2025
Service department is very helpful, accommodating & efficient. Very smooth & seamless experience. Friendly and knowledgeable staff. efficient. Very smooth & seamless experience. Friendly and knowledgeable staff. More
by kellyanne0929
June 06, 2025
Amber is very professional and takes time w/ the customers to make sure Otto is fulfilling their needs ! customers to make sure Otto is fulfilling their needs ! More
by Caren
June 06, 2025
We had a major problem but it was amicably resolved thanks to Ryan Bussing and Steve Lamont. The car now rides like a Cadillac should thanks to Amber Young and her service crew. thanks to Ryan Bussing and Steve Lamont. The car now rides like a Cadillac should thanks to Amber Young and her service crew. More
by elittle1
June 06, 2025
They seem to be very nice group. Staff was very nice. Car was ready in a small amount of time. Staff was very nice. Car was ready in a small amount of time. More
by lturner2
June 04, 2025
Easiest transaction ever-I also had a trade. Great job by everyone involved and I would recommend Otto to anyone. Great job by everyone involved and I would recommend Otto to anyone. More
by cvanpeltck
June 04, 2025
Had tires put on two different vehicles and alignments. Done very professionally and the tire deal, buy 3 fourth free was a big savings Done very professionally and the tire deal, buy 3 fourth free was a big savings More
by cbriggs2
June 03, 2025
Amber has been helpful in identifying things I needed for my x t 5. Ty my x t 5. Ty More
by Autumndennis89
June 03, 2025
we were meet quickly for our appointment. All service personnel were professional and efficent.We were kept informed of the progress of the job.Job was done and was washed and cleaned too our All service personnel were professional and efficent.We were kept informed of the progress of the job.Job was done and was washed and cleaned too our satisfaction. More
by JOPALKA001
May 31, 2025
Always great service from everyone. My car is well taken care of by staff:) Otto Cadillac is a very well run shop - am a very happy customer:) My car is well taken care of by staff:) Otto Cadillac is a very well run shop - am a very happy customer:) More
by danielle
Employees Worked With
Bill McClean
