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Otto Cadillac
Albany, NY
2,557 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,557 reviews
March 05, 2026
Excellent, very helpful, accommodating and thorough. I have a busy schedule generally, I was glad to learn service was available on the weekends. I have a busy schedule generally, I was glad to learn service was available on the weekends. More
by Jjoel518
Verified Customer
March 05, 2026
Always very helpful Always helpful and polite. Has a can do attitude when it comes asking questions. Has a can do attitude when it comes asking questions. More
by Jjoel518
March 05, 2026
Quick, excellent and understanding of the issue and what needed to be done. Was very accommodating. needed to be done. Was very accommodating. More
by Jjoel518
March 04, 2026
Everyone is always super friendly and super helpful, always ready to answer. Any questions! The mechanics diagnose everything quickly and always get me out on the road in a short amount of time! always ready to answer. Any questions! The mechanics diagnose everything quickly and always get me out on the road in a short amount of time! More
by dmadden644
March 03, 2026
Everyone was very professional and knowledgeable. This was by far the best sales experience I have ever had. Highly recommend. This was by far the best sales experience I have ever had. Highly recommend. More
by KRAMOS120157
March 03, 2026
Cordial staff and services rendered were well done. I would return. The appointment was easy to make. I would return. The appointment was easy to make. More
by AlbanyGary1
March 02, 2026
Service staff takes good care of me and my vehicle and techs did a good job in a timely manner. Friendly environment and clean and pleasant facility. techs did a good job in a timely manner. Friendly environment and clean and pleasant facility. More
by billpaquette.ny
March 02, 2026
Always have had excellent service when at Otto, they also have a pleasant and knowledgeable staff all around ! Thank You have a pleasant and knowledgeable staff all around ! Thank You More
by Dave
Employees Worked With
March 02, 2026
Very pleased with how easy to make an appointment quickly taken in for service. Informed all the time. And then nice clean car right at front door when finished taken in for service. Informed all the time. And then nice clean car right at front door when finished More
by kgritzuk
Employees Worked With
Bill
