Open Road Subaru

BUYER BEWAREthe people here are absolutely horrendous. BUYER BEWARE the people here are absolutely horrendous. when i first came here the sales guy treated me like i was inconveniencing him. Then i wanted BUYER BEWARE the people here are absolutely horrendous. when i first came here the sales guy treated me like i was inconveniencing him. Then i wanted to buy the car so we told them i was getting a loan from my bank and i was supposed to pick up the car today because they were fixing my tires so i called to see if it was fixed, and they told me they sold it after i put 500$ down to hold it for me. this is the last place i would recommend. this dealer does not do safety inspections on used cars - my boyfriend discovered a bubble in the side wall with a hole in it but the car passed a “safety check”. The salesman also informed us that they do not fuel their used cars, we were told it’s the customers responsibility to buy their first tank of gas. More

Dave was an absolute pleasure to work with. I was at other dealerships getting a hard sell where Dave was easy to talk to and made sure we were able to get the car we wanted for an affordable price-no p other dealerships getting a hard sell where Dave was easy to talk to and made sure we were able to get the car we wanted for an affordable price-no pressure. He answered all my questions, explained everything clearly, and was able to negotiate a good price with management- excellent car buying experience. Ask for Dave when you go- he won't let you down-guaranteed. More

Charles brown provided excellent service We got the car Charles brown provided excellent service We got the car we wanted and he processed the paper work quickly and effectively we always get good service Charles brown provided excellent service We got the car we wanted and he processed the paper work quickly and effectively we always get good service at the Subaru dealership open risd More

Lied about extended service plan. Claimed it covered service "just like Audicare" - it does not. Web site claims "covers wear and tear" - it's incredibly misleading. Their plan explicitly excludes mos service "just like Audicare" - it does not. Web site claims "covers wear and tear" - it's incredibly misleading. Their plan explicitly excludes most items viewed as wear and tear, but then they brag that if the item isn't excluded they will include it if there is wear and tear. I like my car, I just wish car sales people weren't all crooks. Next car will be a Tesla just to not have to deal with lying sales people. More

Just purchased a used Subaru Forester for my girl friend. This is my second purchase from Open Road Subaru and I can’t say enough about how easy they make you feel and the sales person Ebelin Martinez was th This is my second purchase from Open Road Subaru and I can’t say enough about how easy they make you feel and the sales person Ebelin Martinez was the best! ( again, I purchased my step daughters car from Ebelin ) Even the management people made us feel comfortable and pressure free. Just another excellent purchase at Open Road Subaru! Thanks again Open Road Subaru Adam Albrecht More

For my first brand new car, I'm so happy I went with the new Subaru Impreza and I want to thank Joey Manuel for making my first time buying experience really smooth. He took the time to talk numbers and sh new Subaru Impreza and I want to thank Joey Manuel for making my first time buying experience really smooth. He took the time to talk numbers and shared details about the Impreza and other possible choices without making me feel pressured into buying. Joey is very knowledgeable and was able to give the details of the car confidently (I did my research before going to the dealership). He always made sure that I understand every single feature of the car and how it would make it easier for me to navigate my new ride. Even after buying the car, he checks in with me to make sure that I'm satisfied with my purchase. Ultimately, I would recommend this dealership because of the great customer service that I've experienced! Thank you, Joey and Open road Subaru! More

Stay away! Absolutely incompetent! Not willing to do anything to resolve their errors. Do yourself a favor and go ANYWHERE else but here!!! Save yourself the frustration and wasted time! This is not my anything to resolve their errors. Do yourself a favor and go ANYWHERE else but here!!! Save yourself the frustration and wasted time! This is not my first car, now that I am pushing 50, I have dealt with a lot of dealers and these here are by far the worst, they just kept giving me complete bogus excuses and information while doing the absolute opposite of what they were telling me they would do. More

I love my new Subaru outback!! Thank you so much Joey for helping me choose the right car for me and my family. I was skeptical about getting a new car because I thought I cannot afford it but Joey helped me helping me choose the right car for me and my family. I was skeptical about getting a new car because I thought I cannot afford it but Joey helped me negotiate with his boss and gave me a great deal!!! Amazing customer service and dealership, I would highly recommend this place and make sure to look for Joey ! More