Open Road Subaru

I had an amazing experience with Rickardo. He was able to get me the exact Subaru Outback that I was looking for. I live in NYC and drove past several Subaru dealerships just to see what Open He was able to get me the exact Subaru Outback that I was looking for. I live in NYC and drove past several Subaru dealerships just to see what Open Road had to offer and wasn't dissapointed. Rickardo was patient, attentive and explained in detail all the features of the various vehicles that Open Road had available. At the end of the day we worked together to get a great deal on my current lease. Highly recommended. More

I had an extremely disappointing experience. This dealership will try every trick in the book to overcharge you, especially when it comes to financing. They consistently evaded clearly stating t This dealership will try every trick in the book to overcharge you, especially when it comes to financing. They consistently evaded clearly stating the interest rate they were using to calculate the monthly payment, making the process unnecessarily confusing. When I calculated the numbers on my phone, it became clear that something didn’t add up. However, the salesperson dismissed my calculations, claiming their computer provided the 'accurate' information. When I insisted they perform the calculation in front of me, they hesitated, and once exposed, admitted the monthly payment would actually be $100 less than what they originally quoted. This kind of deceptive behavior is unacceptable and a clear attempt to exploit customers who may not double-check the math. Transparency and honesty should be standard practice, but unfortunately, this dealership operates otherwise. I would strongly advise against trusting them with your business. More

Iris and Chris were extremely helpful. They shared their experience and Knowledge with me and earned my trust. Thank you! They shared their experience and Knowledge with me and earned my trust. Thank you! More

Iris and Chris were extremely helpful and easy to work with. Thank you for sharing your knowledge and expertise with me! with. Thank you for sharing your knowledge and expertise with me! More

My husband and I walked into the dealership last Saturday with the intention of just to look around and met Johnny Marge. He was wonderful to talk to and was knowledgeable about the cars. He did not pressu with the intention of just to look around and met Johnny Marge. He was wonderful to talk to and was knowledgeable about the cars. He did not pressure us to buy any cars as some dealers are prone to do with their customers. He was very patient and easy to talk to. We had a lot of questions about the cars and he was very patient in answering them. It was a long day for all of us but at the end of the day we left the dealership with 2 cars. More

Buying a new Forester at Open Road Subaru was as painless as could be. Kagan Senol was the sales rep, and he was straightforward and helpful in every respect. as could be. Kagan Senol was the sales rep, and he was straightforward and helpful in every respect. More