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Open Road Subaru

Union, NJ

4.4
94 Reviews

2685 US-22

Union, NJ

07083

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94 Reviews of Open Road Subaru

May 21, 2023

I had an amazing experience at Open Road Subaru. From friendly and prompt messages from Zaneta, helpful and amicable service from Charlie, and a quick and smooth finance process with John, I'll be s More

by DL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaneta, Charlie, John
Jun 12, 2023 -

Open Road Subaru responded

Hello, Thank you so much for your amazing review of Open Road Subaru! We're thrilled to hear about your exceptional experience with our team. We truly appreciate your loyalty and commitment to purchasing your next Subaru at Open Road. Enjoy your new Subaru and safe travels!

February 27, 2023

The sales and finance went fine. But then at the end the general manager came over and asked what he can do to keep the experience a 10. And I asked for the body moldings, he said he More

by Cubancarro1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gen manager
January 30, 2023

Open Road Subaru - Union New Jersey Excellent cars , excellent price, excellent service. Special thank you to Charlie B (Client Advisor)., Chris (Manger) and John (Financial Manager). More

by bonnie_sterling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie B., Chris, John
Feb 03, 2023 -

Open Road Subaru responded

Hello, Thank you for the great review! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

January 25, 2023

This review is to Thank JOHNNY MARTE JR. at Open Road, Union NJ. We are loyal repeat Subaru car owners. We completed due diligence, with research, and submitted bids for a 2023 Forster Lim More

by Jercann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Marte Jr.
Feb 03, 2023 -

Open Road Subaru responded

Hello, Thank you for the great review! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

December 28, 2022

good service and dedication to customers, they always explained every detail and kindness was felt when explaining every detail More

by Yelitza Carrillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 30, 2022 -

Open Road Subaru responded

Hello, Thank you for the wonderful feedback! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

Jan 02, 2023 -

Yelitza Carrillo responded

Your very welcome

October 25, 2022

This dealership made my car buying experience super easy. The GM took great care of me. I would definitely recommend this dealership to anyone looking for a hassle-free experience More

by AudiOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
peter costigan
Nov 02, 2022 -

Open Road Subaru responded

Hello, Thank you for the wonderful feedback! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

September 21, 2022

Excellent dealership, friendly, easy to work with. One of the best dealerships I have been in. More

by ampfish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve H.
Sep 27, 2022 -

Open Road Subaru responded

Hello, Thank you for the great review. We are glad to hear that you had a great experience with us at Open Road Subaru.

August 08, 2022

One of the best Subaru dealers in NJ. In these post-COVID-19 times when all dealers are low on inventory, these guys had the vehicle we wanted to look at in stock. We were able to find a More

by akonovalov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfred Manatsa
Aug 09, 2022 -

Open Road Subaru responded

Hello, Thank you for the great feedback, glad our team could give you a great customer experience! Thank you for shopping with us at Open Road!

July 27, 2022

Had an amazing buying experience, my sales person david g made it very easy for me. Thanks open road subaru. More

by Invalid Token
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gittens
Oct 20, 2022 -

Open Road Subaru responded

Hello, Thank you for the great feedback! Glad our team was able to provide you a great customer service experience here at Open Road!

April 29, 2022

Not responsive since I ordered my reservation with them, didn't answer me a single question during two months and only said they will call me back which they didn't. Finally they changed me $7500 markup, hi More

by Ridiculous
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Thal
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