Open Road Subaru

Open Road Subaru - Union New Jersey Excellent cars , excellent price, excellent service. Special thank you to Charlie B (Client Advisor)., Chris (Manger) and John (Financial Manager). excellent price, excellent service. Special thank you to Charlie B (Client Advisor)., Chris (Manger) and John (Financial Manager). More

This review is to Thank JOHNNY MARTE JR. at Open Road, Union NJ. We are loyal repeat Subaru car owners. We completed due diligence, with research, and submitted bids for a 2023 Forster Lim at Open Road, Union NJ. We are loyal repeat Subaru car owners. We completed due diligence, with research, and submitted bids for a 2023 Forster Limited to most Subaru dealerships in Bergen, Essex, and Union Counties NJ. Some dealers ignored our request for information, or required that we go directly to the dealership to negotiate. Some were not moving price of MSRP. One salesperson stood out as exemplary in our research. That is JOHNNY MARTE JR. at Open Road Subaru. JOHNNY MARTE JR. made many trips to his boss with different numbers we submitted. He worked very hard and did not blow us off when we came back with different payment options. Importantly, JOHNNY MARTE JR. presented with empathy, patience, low pressure, persistence, and truly made us feel like valued customers. I have been leasing cars since 1984. I'm an old dude. I noticed that with some of the dealers I encountered there is not the same level of engagement that I experienced when younger. They almost seem dismissive. That was not the case with JOHNNY MARTE JR. We thank JOHHNY MARTE JR. for his assistance and ask anyone looking for a Subaru to give him a call at the dealership 908 686-6160 (ext 7051). Open Road's management team are very fortunate to have him on their staff. More

good service and dedication to customers, they always explained every detail and kindness was felt when explaining every detail explained every detail and kindness was felt when explaining every detail More

This dealership made my car buying experience super easy. The GM took great care of me. I would definitely recommend this dealership to anyone looking for a hassle-free experience The GM took great care of me. I would definitely recommend this dealership to anyone looking for a hassle-free experience More

Excellent dealership, friendly, easy to work with. One of the best dealerships I have been in. One of the best dealerships I have been in. More

One of the best Subaru dealers in NJ. In these post-COVID-19 times when all dealers are low on inventory, these guys had the vehicle we wanted to look at in stock. We were able to find a In these post-COVID-19 times when all dealers are low on inventory, these guys had the vehicle we wanted to look at in stock. We were able to find a vehicle online, check availability in their physical inventory, call them up, schedule an appointment, and come to test drive the vehicle. All on the same day. On a Saturday!!! They also had a selection of colors. so we could see what the cars look like in these colors in person as opposed to in catalog pictures. The staff was really friendly and helpful. Overall, an excellent experience! Also, while walking around the showroom I could not help noticing that the pricing was very competitive. If these yellow stickers can be trusted, then the difference between a "Was" and "Now" price was comparable if not on par with the pre-pandemic years. Albeit, I can't say for sure as I had not looked at Subarus before and would not have known what kind of discounting was "business-as-usual" for Subaru vehicles. More

Had an amazing buying experience, my sales person david g made it very easy for me. Thanks open road subaru. made it very easy for me. Thanks open road subaru. More

Everyone was super helpful. I was impressed by this because the cars are selling themselves with the supply chain shortages. Yet, the dealership made me feel valued and took ple I was impressed by this because the cars are selling themselves with the supply chain shortages. Yet, the dealership made me feel valued and took plenty of time to accommodate my needs. More

dealership had the vehicle i wanted. atmosphere was cordial and professional. sales representative was friendly and accommodating. entire sales process was okay considering global supply atmosphere was cordial and professional. sales representative was friendly and accommodating. entire sales process was okay considering global supply chain issues. vehicle was prepped and ready for pickup. More