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Open Road Subaru
Union, NJ
91 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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91 Reviews of Open Road Subaru
September 10, 2021
Bought my new Outback here last week. Probably the best car buying experience I've ever had! No games- very straight forward. My salesperson, Jenna Bullaro made sure of that. car buying experience I've ever had! No games- very straight forward. My salesperson, Jenna Bullaro made sure of that. More
by lkintens
Employees Worked With
Jenna Bullaro
September 10, 2021
Just got home with my new Forester. I was in and out of the dealer within 2 hours! I will recommend my family and friends who want a Subaru to come here and ask for Jenna Bullaro. She made it so quick and the dealer within 2 hours! I will recommend my family and friends who want a Subaru to come here and ask for Jenna Bullaro. She made it so quick and painless! Thank you! More
by nmcfee10
Employees Worked With
Jenna Bullaro
August 26, 2021
The buying experience was not the worst as long as you know what you doing. But service. 4mths and still no part that was ordered by the service manager after he called me about being unhappy about my ser know what you doing. But service. 4mths and still no part that was ordered by the service manager after he called me about being unhappy about my service. What’s worse is I still have 2 years left with this piece of crap Legacy. Will never get a Subaru again. More
by Pops
Employees Worked With
Sales manager
August 09, 2021
Loved this place. Had the best salesperson- Ebelin and she was so helpful. She helped me through every step. She was patient and punctual. They aren’t like other dealers trying to push you to make a sale. she was so helpful. She helped me through every step. She was patient and punctual. They aren’t like other dealers trying to push you to make a sale. Going back to lease an Impreza for my daughter. Love my 2017 Forrester I bought in June 2021. Highly recommend this place. More
by Lisaathan
Employees Worked With
Ebelin Martinez
August 04, 2021
Love this dealership!!!!! I just leased my 2nd Subaru Crosstrek from Jenna at Open Road and couldn’t be more pleased. Jenna is not only knowledgeable but she was very patient with me. She went out of Crosstrek from Jenna at Open Road and couldn’t be more pleased. Jenna is not only knowledgeable but she was very patient with me. She went out of her way to help me decide which vehicle was best for me. More
by Jerseymom
Employees Worked With
Jenna Bullaro
July 13, 2021
I had the most pleasant experience with this dealership! Rj was the dealer that helped me and made my process much easier. Great customer service! I definitely recommend! Rj was the dealer that helped me and made my process much easier. Great customer service! I definitely recommend! More
by Ashley
Employees Worked With
Rj
July 13, 2021
After shopping around everywhere else I stumbled across this location where RJ was extremely helpful! I will recommend this place for your next car. I loved how patient he was with making sure I make the b this location where RJ was extremely helpful! I will recommend this place for your next car. I loved how patient he was with making sure I make the best decision for my vehicle for my family and me. More
by Jai Nicole
Employees Worked With
RJ
May 25, 2021
BUYER BEWAREthe people here are absolutely horrendous. BUYER BEWARE the people here are absolutely horrendous. when i first came here the sales guy treated me like i was inconveniencing him. Then i wanted BUYER BEWARE the people here are absolutely horrendous. when i first came here the sales guy treated me like i was inconveniencing him. Then i wanted to buy the car so we told them i was getting a loan from my bank and i was supposed to pick up the car today because they were fixing my tires so i called to see if it was fixed, and they told me they sold it after i put 500$ down to hold it for me. this is the last place i would recommend. this dealer does not do safety inspections on used cars - my boyfriend discovered a bubble in the side wall with a hole in it but the car passed a “safety check”. The salesman also informed us that they do not fuel their used cars, we were told it’s the customers responsibility to buy their first tank of gas. More
by evaschwartz
Employees Worked With
charles brown. the GM
