Open Road Honda
Edison, NJ
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546 Reviews of Open Road Honda
Leased 2010 Honda Civic from this dealer in June. So far happy with car as well service this dealer has provided. This is my 3rd Vehicle from this dealer and service has only gotten better with time. I wa happy with car as well service this dealer has provided. This is my 3rd Vehicle from this dealer and service has only gotten better with time. I was never pushed or hassle into buying anything I didn't want. Got the Price I wanted and dealer was very curtious. I would go back to Open Road Honda and purchase any new or CPO Honda if needed. More
These People are real FRAUD, they just want to make money...will make you sit for hours....force to buy the cars that they have in stock, if you ask for Cat color or interiors color of your choice thes money...will make you sit for hours....force to buy the cars that they have in stock, if you ask for Cat color or interiors color of your choice these people suddenly raise the price. still i could reach a decent price with them and thgey promise me to deliver the car by thursday, then sudenly on tuesday i get call saying that they sell the cars only to GREEN CARD holders or CITIZENS of US...it came as a shock to me as they had asked for my copy of my work authorisation permit, my SSN card and DRiver's license.... I really got upset when they refused to return my $1000 deposit on saturday saying that they are not authorised to credit the money back to my account on weekends and i need to come on some weekday, though i had set up an appointment to get back my money. I would never recommend anyone to go on this dealership, if you want to save yourself from additional stress that these people give you to return your money. These people really SUCK...... More
this dealership is great. never had any problems with the people or the service..i would definitely recommend this dealer. the dealership is very accommodating it has wifi and a place to have coffee, its als people or the service..i would definitely recommend this dealer. the dealership is very accommodating it has wifi and a place to have coffee, its also very clean. they answered and took care of all my questions. thank you open road honda More
I went to buy a car to openroad honda because i heard that on EBC radio ( 1170 AM) they were offering very good price.I met a sales man name : Bharat Soni.. 100% fraud guy. We agreed on the price and i h that on EBC radio ( 1170 AM) they were offering very good price.I met a sales man name : Bharat Soni.. 100% fraud guy. We agreed on the price and i have him $ 1000 deposit. I wanted to buy car at my south carolina address so i told him clearly that i will register the car myself. When i went home i received a call from him saying he can not give me the car , if i want car i have to register in new jersey. I bought a car from other dealers in the past and i was able to register the car in southcarolina. Lots of people buy car in nj and register in other states. i went to see bharat soni and i told him i do not want to buy car so i need my money back and he told me he can not give me money plus i have to pay $ 250 documentation fee if i do not want car and we got involve in argument and he started using bad words and told me i can do what ever i want but he will give me my money back. Finally manager vijay java got involved and he promised me that i will get check at my house in 10 days.. nothing happen.. i went back..i contacted general manager and then finally after 1.5 months i got my money back.. NEVER EVER GO TO THIS DEALER..I KNOW PRICES ARE LOW BUT PEOPLE ARE NOT NICE AND DO NOT EVER TRUST WHAT THEY TELL YOU ABOUT FREE OIL CHANGE OR ANY GIFT.. More
Have got my money back They gave me hard time first, but then they gave me my money back. So I am taking my BAD review back. (DEALER RATER.COM) They gave me hard time first, but then they gave me my money back. So I am taking my BAD review back. (DEALER RATER.COM) More
I visited this dealership to purchase a 2010 Honda Accord and was deeply disappointed wth their attitude and service. The sales associate, Abdul Fraser, was rude and disrespectful. He not only did not take and was deeply disappointed wth their attitude and service. The sales associate, Abdul Fraser, was rude and disrespectful. He not only did not take our business seriously, he ridiculed and laughed at us. In addition, he was not willing to negotiate a fair price for the car. He said: "I feel sorry for you." Overall, a horribe customer service and sales experience. Pricing is not bad, but they simply do not understand the concept of respect and fairness. More
I wanted to highlight the excellent experience I had at Open Road Honda. They provided me with superior quality of service at an exceptional price. Mr Rafique the General Sales Manager made himself avail Open Road Honda. They provided me with superior quality of service at an exceptional price. Mr Rafique the General Sales Manager made himself available to me. The Salesman I worked with Tejas and Matthew were professional and helpful. Open Road was honest and kept to its word and was very transparent about everything. This is my second interaction with them. The first was for a honda pilot lease for my friend. He is also pleased with them. More
I went to Open Road Honda to get a new Honda CR-V. The sales man refused to give a test drive. He only agreed after his manager asked. The sales options were ridiculous. The sales man and his manager, sales man refused to give a test drive. He only agreed after his manager asked. The sales options were ridiculous. The sales man and his manager, Tom were very unfriendly and felt like didnt want to sell a car to me. It seemed like they were hoarding me seeing a single woman trying to buy a car and they were trying to give me a bad option. The sales person did email after a week to see if was still interested in buying the car. I went to Planet Honda after that and bought the car from them. The sales staff was realy good there. Overall, I would not go to or recommend Open Road Honda again. Thank you! More
Bad dealership. I was ready to buy that night, but walked out. I felt as if everything was a double-talk scam. I couldn't understand what the price of the vehicle actually was. I was shown a piece of pap out. I felt as if everything was a double-talk scam. I couldn't understand what the price of the vehicle actually was. I was shown a piece of paper with numbers scribbled all over it by 2 different people in 2 colors of ink. Circles, arrows, + signs, and ++ signs all over the page. When I asked for a copy I was told they were not allowed to give it to me. NOT ALLOWED TO GIVE THE CUSTOMER A WRITTEN QUOTE ?!!! I asked whether they had 0% financing like Toyota had, and was told yes. Later, the price of the car went way up and I was told it was to cover the cost of 0% financing. I stayed way after I decided not to buy at that dealership just to see how ridiculous things could get. I bought the next day at DCH Academy Honda, they were great. More
Tommy t lied about everything , tried to scam u into buying car n then when it was time for finance department told u price had to be raised because of hidden features that were never brought out. Ha buying car n then when it was time for finance department told u price had to be raised because of hidden features that were never brought out. Had u there for hours n hours thinking that u had a deal to find out that they couldnt do it . im talking 7 hours not just a few. Wouldnt recommend this dealership to no one other staff inside wasnt even friendly either. More