Open Road Honda

Arrogant. Even for known manufacturing defects, he did Arrogant. Even for known manufacturing defects, he did not want to help. This type of dealership is typical behaviour. try your best to sell the ca Arrogant. Even for known manufacturing defects, he did not want to help. This type of dealership is typical behaviour. try your best to sell the car. after sales service whether it is to take delivery of the car or for problems with the car after that, you are on your own. MY experience of honda vehicles has not pleasant and this tief dealership makes it worst. dont do any of the major services. just do what is required by manufacturer. everything else is not required More

the sales rep Jay Kim did not know lease pricing or any info on the vehicle. he had to consult someone else to make the deal for him. Every time i called i never recieved a return call. I cancelled my d info on the vehicle. he had to consult someone else to make the deal for him. Every time i called i never recieved a return call. I cancelled my deal and they didnt return my deposit for my lease. I had to contact my credit card to get my money back two months later. No care for their customers. More

Leased 2010 Honda Civic from this dealer in June. So far happy with car as well service this dealer has provided. This is my 3rd Vehicle from this dealer and service has only gotten better with time. I wa happy with car as well service this dealer has provided. This is my 3rd Vehicle from this dealer and service has only gotten better with time. I was never pushed or hassle into buying anything I didn't want. Got the Price I wanted and dealer was very curtious. I would go back to Open Road Honda and purchase any new or CPO Honda if needed. More

These People are real FRAUD, they just want to make money...will make you sit for hours....force to buy the cars that they have in stock, if you ask for Cat color or interiors color of your choice thes money...will make you sit for hours....force to buy the cars that they have in stock, if you ask for Cat color or interiors color of your choice these people suddenly raise the price. still i could reach a decent price with them and thgey promise me to deliver the car by thursday, then sudenly on tuesday i get call saying that they sell the cars only to GREEN CARD holders or CITIZENS of US...it came as a shock to me as they had asked for my copy of my work authorisation permit, my SSN card and DRiver's license.... I really got upset when they refused to return my $1000 deposit on saturday saying that they are not authorised to credit the money back to my account on weekends and i need to come on some weekday, though i had set up an appointment to get back my money. I would never recommend anyone to go on this dealership, if you want to save yourself from additional stress that these people give you to return your money. These people really SUCK...... More

this dealership is great. never had any problems with the people or the service..i would definitely recommend this dealer. the dealership is very accommodating it has wifi and a place to have coffee, its als people or the service..i would definitely recommend this dealer. the dealership is very accommodating it has wifi and a place to have coffee, its also very clean. they answered and took care of all my questions. thank you open road honda More

I went to buy a car to openroad honda because i heard that on EBC radio ( 1170 AM) they were offering very good price.I met a sales man name : Bharat Soni.. 100% fraud guy. We agreed on the price and i h that on EBC radio ( 1170 AM) they were offering very good price.I met a sales man name : Bharat Soni.. 100% fraud guy. We agreed on the price and i have him $ 1000 deposit. I wanted to buy car at my south carolina address so i told him clearly that i will register the car myself. When i went home i received a call from him saying he can not give me the car , if i want car i have to register in new jersey. I bought a car from other dealers in the past and i was able to register the car in southcarolina. Lots of people buy car in nj and register in other states. i went to see bharat soni and i told him i do not want to buy car so i need my money back and he told me he can not give me money plus i have to pay $ 250 documentation fee if i do not want car and we got involve in argument and he started using bad words and told me i can do what ever i want but he will give me my money back. Finally manager vijay java got involved and he promised me that i will get check at my house in 10 days.. nothing happen.. i went back..i contacted general manager and then finally after 1.5 months i got my money back.. NEVER EVER GO TO THIS DEALER..I KNOW PRICES ARE LOW BUT PEOPLE ARE NOT NICE AND DO NOT EVER TRUST WHAT THEY TELL YOU ABOUT FREE OIL CHANGE OR ANY GIFT.. More

Have got my money back They gave me hard time first, but then they gave me my money back. So I am taking my BAD review back. (DEALER RATER.COM) They gave me hard time first, but then they gave me my money back. So I am taking my BAD review back. (DEALER RATER.COM) More

I visited this dealership to purchase a 2010 Honda Accord and was deeply disappointed wth their attitude and service. The sales associate, Abdul Fraser, was rude and disrespectful. He not only did not take and was deeply disappointed wth their attitude and service. The sales associate, Abdul Fraser, was rude and disrespectful. He not only did not take our business seriously, he ridiculed and laughed at us. In addition, he was not willing to negotiate a fair price for the car. He said: "I feel sorry for you." Overall, a horribe customer service and sales experience. Pricing is not bad, but they simply do not understand the concept of respect and fairness. More

I wanted to highlight the excellent experience I had at Open Road Honda. They provided me with superior quality of service at an exceptional price. Mr Rafique the General Sales Manager made himself avail Open Road Honda. They provided me with superior quality of service at an exceptional price. Mr Rafique the General Sales Manager made himself available to me. The Salesman I worked with Tejas and Matthew were professional and helpful. Open Road was honest and kept to its word and was very transparent about everything. This is my second interaction with them. The first was for a honda pilot lease for my friend. He is also pleased with them. More

I went to Open Road Honda to get a new Honda CR-V. The sales man refused to give a test drive. He only agreed after his manager asked. The sales options were ridiculous. The sales man and his manager, sales man refused to give a test drive. He only agreed after his manager asked. The sales options were ridiculous. The sales man and his manager, Tom were very unfriendly and felt like didnt want to sell a car to me. It seemed like they were hoarding me seeing a single woman trying to buy a car and they were trying to give me a bad option. The sales person did email after a week to see if was still interested in buying the car. I went to Planet Honda after that and bought the car from them. The sales staff was realy good there. Overall, I would not go to or recommend Open Road Honda again. Thank you! More