Open Road Honda

On our way home to Massachusettes, my car stalled on the highway and wouldn't start again. I was towed to Open Road Honda. I was greeted by a man named Adam who couldnt do enough for us. Throughout the whol highway and wouldn't start again. I was towed to Open Road Honda. I was greeted by a man named Adam who couldnt do enough for us. Throughout the whole registration process he kept reassuring us it would be ok. He asked us to give them a couple of hours to figure out what happened. He took me and my 2 little girls to the waiting room, set us up at a table w/ a tv (even set the station to a kids channel), got us drinks and snacks and told us if we needed anything to come find him. In less than an hour they figured out it was the alternator and battery that had failed. It should have been expensive (over $500.00, but Adam somehow arranged that the Honda Co. would pay for 90% of the repairs as a goodwill since my car was only a few weeks out of warranty. About an hour later we were back on the road heading home. I want people to know that these people treated us like we were customers there for years ! Thanks to all of those wonderful people who helped us get home ! Open Road Honda is a amazing !!! Thanks again ! Phyliss Levine More

My car had started bucking upon acceleration and I was extremely concerned. I am not extremely knowledgeable about cars (even though I do know a bit), so I had to bring it to a dealer. Before bringing it extremely concerned. I am not extremely knowledgeable about cars (even though I do know a bit), so I had to bring it to a dealer. Before bringing it to Open Road, I had gone to two other dealers who were extremely unhelpful. They were trying to rip me off by telling me that there were multiple problems with my car when I knew that this was not the case. They were very rude and were clearly trying to take advantage of a woman who they figured knew nothing about cars. Finally, I brought my car to Open Road where they assessed the problem and discussed the necessary repairs and costs within an hour. Neil and Adam very friendly, and all of the employees were extremely knowledgeable in the field. I was very satisfied with the service I received, and I will definitely be going back to Open Road for any future problems. More

I was so pleased with my visit to Open Road Honda. I first applied through the internet on a 2009 Honda Pilot, in which Jeffrey Burke followed up very quickly on my request. I scheduled an appointment a first applied through the internet on a 2009 Honda Pilot, in which Jeffrey Burke followed up very quickly on my request. I scheduled an appointment and came in. Bill Doro was my salesman and he more then great. He made laugh the whole time and I felt very comfortable. The purchasing of the vehicle was very smooth. Manger Ray Thiel was very nice and worked with me on the price. The when i went to finance i sat down with Vinay. He was spectacular. Everybody did there job. I couldnt have been happier and really the quick response from the internet manger Jeffrey Burke was very good. I would recommend all my family and friends to purchase with Open Road Honda. Just a pleasant experience. Thank You. sincerely, Daniela Mottle More

I would highly recommend anyone looking for a Honda to visit Open Road Honda. The customer service was outstanding and friendly. Don't go anywhere else! You will not be disappointed with Open Road! visit Open Road Honda. The customer service was outstanding and friendly. Don't go anywhere else! You will not be disappointed with Open Road! More

I don't usually give such high marks to anything involving a dealership, but Open Road deserves it! Could not have found a better dealership to buy my new Civic. I was worried about fees and if I wa involving a dealership, but Open Road deserves it! Could not have found a better dealership to buy my new Civic. I was worried about fees and if I was buying from te right dealership. I kept searchin and founf that Open Road had the best deal on the vechile I was looking at. I expected a long exhausted time in the dealership filing out forms upon forms, but I was out within an hour! EVERYONE was welcoming and helpful. Employees went out of their way to make sure I was having a great experience! I will only buy and service at the Open Road family from now on. More

My experience at Open Road Honda was amazing. As soon as I walked in, I was greeted by sales people, including Luke Chuang who proceeded to take care of me for the rest of the time. I am a student with not I walked in, I was greeted by sales people, including Luke Chuang who proceeded to take care of me for the rest of the time. I am a student with not too much credit, but Luke, along with Steve Park, made sure that did not stand in the way of me leasing my new 2012 Civic. They did whatever they could to help me get approved for the lease and they then did everything they could to help me get my payments as low as possible. Not only was Luke knoweldgeable and a pleasure to work with, but the whole process took less than 2 hours! I was very happy with how little time it took from me walking in the door to then driving off the lot in my new car. Cathy Kraus did my finances. She was very sweet and worked fast to get me out of there in no time. Overall, my experience at Open Road Honda was a great one. The employees definetly took care of me from the second I walked in the door and made sure I stayed informed the whole time. I recommend this Honda dealership to anyone wanting to get a great deal from a great staff of people. More

I bought a new 2012 Civic, (my first new car) and I absolutely love it! Friendly staff, nicest waiting room I've ever seen! I would definitely recommend them! Great job guys and thank you so much! absolutely love it! Friendly staff, nicest waiting room I've ever seen! I would definitely recommend them! Great job guys and thank you so much! More

i just recently moved to central nj from ohio, where i was never satisfied with service...however, open road service dept, took me in without an appointment, called the ohio dealer to check what i was due was never satisfied with service...however, open road service dept, took me in without an appointment, called the ohio dealer to check what i was due for, told me about a recall that the other dealer never told me about, and overall gave quality, friendly, and professional service to me and my family and my vehicle...they also have a local shuttle service to get my kids and me back home while they worked on my car. I am now a loyal service customer for the life of my honda odyssey. I am not one to fill out these websites very often, but i was very happy with the excellent service. Thanks, Marcie Jacobs North Brunswick, NJ More

I recently visited this dealership since it was referred to me by a friend who had a great experience with them. Since this was my first time purchasing a vehicle on my own I was EXTREMELY anxious. As soon to me by a friend who had a great experience with them. Since this was my first time purchasing a vehicle on my own I was EXTREMELY anxious. As soon as I walked in I was greeted by Abdul and after conversing with him my anxiety was soon put to rest. He was very knowledgeable and answered all of my questions which made the process easier for me. The employees there are very friendly which contributed to the great experience I had. I would definitely recommend this dealership to anyone who is a first time buyer. More

I've been driving hondas since 1986 and have never had excellent service such as I received at Open Road Honda last week. My Accord started making a funny noise when i was making sharp turns. It would onl excellent service such as I received at Open Road Honda last week. My Accord started making a funny noise when i was making sharp turns. It would only do it every couple of weeks, but it was loud and kind of scary. I called Open Road and spoke to Izzy in service and he told me to come right in. They drove with me and we were able to make the noise occur after several miles. They found out it was some part in the steering and replaced it the same day for free as it was under warranty. Super job by all there! More