Open Road Honda
Edison, NJ
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546 Reviews of Open Road Honda
As soon as I walked through the doors of Open Road Honda I was greeted and welcomed to the dealership by Franklin Bernal. Right away he made me feel at ease by reassuring that my car buying experience would I was greeted and welcomed to the dealership by Franklin Bernal. Right away he made me feel at ease by reassuring that my car buying experience would be a wonderful and smooth one. Franklin and everyone else involved were so helpful and friendly throughout the whole process which is not usually the case at most dealerships. This definitely was the best experience I've ever had buying a car and totally intend on coming back and request to work with Franklin who was such a gentleman. More
Nice Experience.. Friendly Atmosphere.. Competitive Pricing.. Worked with Ramon D Diaz and Shree Jasty who were very helpful.. Called ahead for a test drive.. Everything was set up ahead.. Went straigh Pricing.. Worked with Ramon D Diaz and Shree Jasty who were very helpful.. Called ahead for a test drive.. Everything was set up ahead.. Went straight, did a test drive of new 2012 CRV.. More vehicles in Stock means more choices.. Got a good deal and finalized the purchase. Would recommend this dealership for all... Thank You Open Road for my Christmas Gift!!!!!! More
Our experience was excellent with Franklin, he was extremely helpful and pleasant to work with. We will most likely come back to this dealership and request to work with him. extremely helpful and pleasant to work with. We will most likely come back to this dealership and request to work with him. More
the salesman was SO helpful! he helped me every step of the decision making process, explained every detail to me, and I never once felt I was being talked into something I didn't my want! it was no-nonsen the decision making process, explained every detail to me, and I never once felt I was being talked into something I didn't my want! it was no-nonsense and stress free! After the fact, I found out I got a much better deal than friends who had bought the same car at other dealerships! awesome experience! More
Charlie & Jeffery made the buying experience very easy and pleasant. I gave my requirements for a used Pilot car and Charlie helped me find best one. He had been very honest and helpful. He made the easy and pleasant. I gave my requirements for a used Pilot car and Charlie helped me find best one. He had been very honest and helpful. He made the calculation and value proposition very easy for me by omparing different model years and features. That was exactly what i wanted. There were no hidden conditions on the display price. One thing I like about open road Honda is that you can go there any business hour without appointment and discover all inventory yourself because all cars are left open .I stronglyrecommend open road Honda. More
Mathew helped me out getting the best car possible with in my budget. Also he threw in couple of oil changes with the deal. He also tried his best with managers when it came to bringing the price down... in my budget. Also he threw in couple of oil changes with the deal. He also tried his best with managers when it came to bringing the price down... More
Abbey made buying a car simple and enjoyable. There was no pressure to upsell. I simply told her what I wanted and she provided me with several options to meet my request. I ended up with a great deal on no pressure to upsell. I simply told her what I wanted and she provided me with several options to meet my request. I ended up with a great deal on a new car. The process was very fast and easy and was a nice change from most car salespeople who were pushy, treated me like an idiot, and tried pulling all the old tricks. More
Very good price & customer service excellent welcome. I really had a very nice overall experience with them and the Sales Manager - Gerald Wactor & Jason Lee. They were very cordial and helpful. I almost I really had a very nice overall experience with them and the Sales Manager - Gerald Wactor & Jason Lee. They were very cordial and helpful. I almost bought the 2012 Honda Pilot for a great price and paid $3000 deposit. But its my unfortunate that my project got cancelled and cancelled my purchase. They were very generous to return my full deposit back without any hassle. I would definitely recommend OpenRoadHonda to all of my friends. More
Fine experience with everyone we worked with. They tried hard to earn our business and were very upfront through each step of the process. No hidden charges or surprises. Ramon was attentive, responsive to hard to earn our business and were very upfront through each step of the process. No hidden charges or surprises. Ramon was attentive, responsive to our questions and made the buying experience very pleasent. Also greatly appreciate Shree's efforts to get us a very good combination of pricing resulting from my trade-in and negotiating for a very hot vehicle that just arrived the day earlier. No arm twisting that I've seen used at other dealers. We were treated with respect and courtesy. We appreciated the GM (Rick) taking the time to talk with us and listen to a suggestion we had about the just introduced '12 CR-V. In addition to Hondas being great cars,not our first, this is a dealer your must put on your short list. I'm not getting anything to write this. Excellent treatment deserves to be acknowledged and that's not always the case anymore. We purchased a CR-V on 12/10 and are expecting to take delivery this week. Stu & Marlene More
The sales team is very friendly and honest and have dealt the deal professionally. The communication is very clear on the issues with regard to the delivery and especially Frank has provided all the required the deal professionally. The communication is very clear on the issues with regard to the delivery and especially Frank has provided all the required inputs before i have drove the vehicle to home and likes the way the team had handled the deal smoothly till i completed the transaction in with the finance professional who is very responsible in handling the deal and advices nd options he has explained me with regard to the vehicle coverage More