Open Road Honda

Xenia was exceptional in the manner she took care of my hybrid battery issue, thanks to her efforts i could get another battery at 10% of the price.She went above and beyond to help me in resolving the iss hybrid battery issue, thanks to her efforts i could get another battery at 10% of the price.She went above and beyond to help me in resolving the issue with my car.I wish to Thank American Honda for their generosity and wish Open road Honda and Xenia keep up the good work. More

It was pleasant, hassle free experience after terrible one got from VIP Honda at North Plainfield, NJ. I was out for hunt on a day and was almost wasted due to VIP Honda people, but fortunate enough visit one got from VIP Honda at North Plainfield, NJ. I was out for hunt on a day and was almost wasted due to VIP Honda people, but fortunate enough visiting Open Road. Even better, lucky enough to get one of best sales rep Julia. She is 100% knowledgable about vehicles she is selling and smart enough to offer best for your money. Got the vehicle- accord on very same day. Just a side note: VIP Honda is most unethical dealership you'll ever experience. Find out reviews of them by many frustrated customers. Just an example, have you heard of $750 for loyalty program charge on vehicle? If you did not buy from them in last 24 months, they will charge you this amount, even worst, their sales rep and managers are blunt and mindless and rude enough to mess up your mind for at least a week. I dare you go and find out yourself. So, if you don't want any hassle and honesty from beginning, go to Open Road Honda and if you want a great person to deal with, Julia Garcia-Santiago! More

Xenia was very helpful & a true 'advisor' during my visit at Open Road Honda for car servicing. She is a very knowledgeable employee and patiently explains her customers about car issues they wouldn visit at Open Road Honda for car servicing. She is a very knowledgeable employee and patiently explains her customers about car issues they wouldn't otherwise understand. She does everything that she can to ensure customer satisfaction. Cheers! More

I was shopping for a car for my wife. I shopped at 6 other Honda dealers (I'm retired) before I visited Open Road Honda. Hameed was the salesman I met. He was friendly and knowledgable about his produ other Honda dealers (I'm retired) before I visited Open Road Honda. Hameed was the salesman I met. He was friendly and knowledgable about his product. However, I was reluctant to deal with Open Road after reading some of the reviews at Dealerrater.com. Hameed and I were unable to agree on a price and I started to leave. Then I met Hassan. After speaking with him, I felt alot better about Open Road Honda. We were able to agree on a price and I bought the car. All in all, Open Road Honda did everything they said they would, did it efficiently and they were polite. My buying experience turned out to be great and I would recommend this dealership to anyone. The best part of all is that my wife is very happy with her new car. Happy wife, happy life. More

I went in with my checkbook ready to purchase a new Honda Oddysey. I made a great deal only for a Senior Sales Manager to step in, by the name of Eugene Poznyak. He went back on the deal and added on many Oddysey. I made a great deal only for a Senior Sales Manager to step in, by the name of Eugene Poznyak. He went back on the deal and added on many extras which he wanted to charge me for. I don;t like my time being wasted and walked out, only for him to chase me and bring me back in. He sat me down and gave me the same crummy deal. I walked out a second time and Eugene ran out again (unbelivably)with a new contract, with exactly what I wanted. As we approached closing time, I wanted to tie up the deal and just go home. While I waited, I noticed him at the far end of the showroom, dealing with another customer. I had no time for this nonsense, so as I walked out, he ran after me again. He presented me with the contract. Upon close inspection, he had changed this back to the old one he presented. When I pointed this out to him, he had the nerve to say, "I couldn;t really offer you that one" and thought it was a big joke. The nerve of this guy is unbelivable. The most uprofessional guy and cheat I have ever had the misfortune of dealing with. The next day I went to Yonkers Honda in Westchester, NY and about the same car for the deal/price I wanted. I walked out of there with what I wanted in under 30 minutes. Gary Misko was the dealer and he's a gem of a guy. Highly reccomended if you want excellent service. More

After getting very bad experience from Princeton Honda, I stopped by open road honda and got excellent deal. Just lease 2012 Honda odyssey touring and got the great price. Courteous sales people and no press stopped by open road honda and got excellent deal. Just lease 2012 Honda odyssey touring and got the great price. Courteous sales people and no pressure when I negotiate the price. Sales guy Stanley, Jamal & GM Hassan were very friendly and professional. Also facility is very neat and clean. I wil recommend to any one who looking for honda vehicle should stop by there. More

I've bought New Honda Odyssey in 2008 and did not have any complaints but this weekend i went to buy New Honda CRV. I did tell them clearly that i'm not going to finance with Honda in the beginning of our any complaints but this weekend i went to buy New Honda CRV. I did tell them clearly that i'm not going to finance with Honda in the beginning of our conversation. In the end i've realized that they are all big piers. During negotiations it happened 3 times . First they say a number and when i've agreed for that they go inside and come back after 15mins and say we cannot give you for that price. Though i have reminded them that it was them who said they can only sell for that price and i'm agreeing for that. They simply lie. I will never recommend any of my friends to g there to buy. My expertise with DCH and Planet honda is very good. More

I was looking for a pre-owned Pilot since I had lost mine from Hurricane Sandy. I saw one online and emailed the dealership to see if it was available, but I was told there was a deposit on it and will be co from Hurricane Sandy. I saw one online and emailed the dealership to see if it was available, but I was told there was a deposit on it and will be contacted if it became available. A few days later while I was about to buy a Pilot at a different dealership, I received an email from Jeffrey Burke who's the Internet manager for Open Road Honda stating the vehicle I was interested in became available. My husband and I quickly discussed leaving one dealership for the great opportunity of getting the car we were originally interested in. It was a 2011 with low mileage and definitely in our price range! We couldn't have been happier with the service and getting all the paperwork out of the way as quickly as possible so I could drive away with my Pilot! Many thanks to Jeff, Bill, Charles and everybody involved with my transaction to replace my Pilot!! I would definitely recommend you!!!! More

The service was crappy.... These sharks tried to pull a fast one..... And took their time about giving our deposit back (who does that?). My husband and I felt like they were trying 2 take advantage of u fast one..... And took their time about giving our deposit back (who does that?). My husband and I felt like they were trying 2 take advantage of us.....WE DO NOT RECCOMEND OPEN ROAD when looking to have the best car buying experience More

This is the frist time I am trying to buy a car and walked into this showroom to look at the cars. The sales manager held me up for 4 hrs tried to connivence me, but I wanted to look at more cars and t walked into this showroom to look at the cars. The sales manager held me up for 4 hrs tried to connivence me, but I wanted to look at more cars and then make a decision. But the sales manager ERIC has convinced me to pay a deposit of $500 (SAID IT IS REFUNDABLE) to lock the car for 1 day. Now I go there and was told that the deposit is not refundable according to store policies. I was never told about any policies when I was making the payment. These are Cheap tricks played by the people I dealt with. I am going to report this to Honda America. More