Open Road Honda

Went there, told the guy I needed oil change. They took the key and the car. I went in, sit down, and waited. Two hours passed, I asked what happened, is the car going to be ready anytime soon? they sai the key and the car. I went in, sit down, and waited. Two hours passed, I asked what happened, is the car going to be ready anytime soon? they said they NEEDED my confirmation to do an oil change, and nothing has been done and the car is just sitting there parked. What the ****? I waited two hours there, and there were at least 7 employees walking around and they couldn't ask: oh why is there a piece of paper with a set of keys sitting there for TWO fricking hours? Why did they just take my keys and car after I told the guy I need an oil change without even confirming what needs to be done to the car? If it wasn't for the free oil change service that comes with the car I bought there, I would never service my vehicle there. The service department is horrible and assumes that customers know their work flow. Look elsewhere when you want someone to really care about servicing your car. Not to mention the ridiculous prices for simple things like changing filters and "cleaning" (both over $70)--- then again it's a dealer so I did not deduct points from there. But keep this in mind, when you pay for their services, you are not paying for speedy and reliable customer service. More

We have been extremely happy with the service provided.Staff has been very friendly and helped us in finding the right car. I would certainly recommend this to my friends and family. provided.Staff has been very friendly and helped us in finding the right car. I would certainly recommend this to my friends and family. More

Best and honest service. i have bad exp with use car dealer. The all laying give you wrong information. They all have low price on auto trade.con This is misleading to the customer. This should be stop dealer. The all laying give you wrong information. They all have low price on auto trade.con This is misleading to the customer. This should be stop. More

I was looking for a used Honda car around 10k$ from private party. Fortunately I went to Open Honda dealer in Edison and met Jibran who is a sales Associate. Jibran is very friendly and very patient to private party. Fortunately I went to Open Honda dealer in Edison and met Jibran who is a sales Associate. Jibran is very friendly and very patient to enough to provide various options available for me. Finally I got the Honda Accord with 33k miles for a good price. Surely I'll recommend Jibran to my friends for any assistance in buying the car in Open Honda. More

Went into the dealership looking to trade in my Honda accord and get a newer used Honda accord and left the same day with a great car. Sales associate Muhammad Jibran, was very helpful in making my trip accord and get a newer used Honda accord and left the same day with a great car. Sales associate Muhammad Jibran, was very helpful in making my trip to the dealership a success. His manager (didn't get his name) and the gentleman in the finance department all helped make it happen. Everyone was very friendly and i would recommend Open Road Honda to anyone looking to buy a car. More

The price I paid for the car was more than fair. I wish The price I paid for the car was more than fair. I wish all sales people were as nice to work with as VJ Lund. I would recomend him to family and fr The price I paid for the car was more than fair. I wish all sales people were as nice to work with as VJ Lund. I would recomend him to family and friends. More

Had the car for a year and engine went. At time of purchase I was told car had 5 years ... 80,000 mile warrenty and had a manufacture warrenty with it. Now that the engine has gone I called dodge and purchase I was told car had 5 years ... 80,000 mile warrenty and had a manufacture warrenty with it. Now that the engine has gone I called dodge and apparently the car had a 3 year 36,000 mile warrenty and at the time that I purchase the car their was no warrenty with the car. So now I gotta take them to court and my lawyer told me they pretty much committed warrenty fraud... They posted the warrenty details and told me it had a warrenty just to sell the car.... So now I'm gotta take them to court just to get his taken care of.... Don't trust them STAY AWAY from dealer... More

My wife and I were definitely rushed by Frank Yu (sales person) and Jason, the manager to take delivery of the vehicle the same day we stopped by the dealership to shop for a car. The entire experience was person) and Jason, the manager to take delivery of the vehicle the same day we stopped by the dealership to shop for a car. The entire experience was not relaxed. My wife and I were kept at the dealership from 9:30 a.m. till 2:00 P.m. No lunch break!! Oh, Frank gave us couple small bags of corn chip and bottle water. Gee, thanks. We were not given an opportunity to inspect the vehicle while the paper work was being prepared. Finally, I refused to sign the paper work unless I saw the car. Then the car brought to us for inspection. Looking back, it was last day of November and it is probably why we were rushed to take delivery. I recommend this dealership because all dealerships are more or less the same, and this one is NOT HORRIBLE. More

nice working with Mr. Shin. Talked about new feature of nice working with Mr. Shin. Talked about new feature of CR-V comparing with old one which is year 2011 Happy to drive a new one nice working with Mr. Shin. Talked about new feature of CR-V comparing with old one which is year 2011 Happy to drive a new one More

purchased Honda Odyssey 2014 Touring Model from Open Road Honda ,EDISON . They gave me a good quote compared to other Honda dealers and very satisfied with the Customer service. Yong Shin was my salesperson Honda ,EDISON . They gave me a good quote compared to other Honda dealers and very satisfied with the Customer service. Yong Shin was my salesperson here and i would recommend any one wanting to buy a honda vechile to see Yong. More