Open Road Honda
Edison, NJ
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546 Reviews of Open Road Honda
Excellent Sales and Service I needed to purchase a new car after an accident totaled my older Honda Civic. I have used Open Road Honda for service for the past 10 years and their I needed to purchase a new car after an accident totaled my older Honda Civic. I have used Open Road Honda for service for the past 10 years and their sales team did not disappoint when the time came to purchase a new vehicle. Had a great experience working Willie Rodriguez! He was very straight forward, knowledgeable, and fair. Would happily work with him again and recommend future buyers to him! More
TERRIBLE - CROOKS - LIARS - THIEVES I have never witness such a horrific experience leasing a Honda at any other dealership before and I have leased my previous Honda for 3 terms (9 year I have never witness such a horrific experience leasing a Honda at any other dealership before and I have leased my previous Honda for 3 terms (9 years). Let me start by Saying "Johnny" in sales helped and guided us right through with ease and got us to where we wanted monthly on a lease. Everything was flawless leading up to signing our paperwork with Mario in Finance. This guy Mario is a CROOK to say the very least! I don't understand how such a large company can allow this type of behavior and dishonesty to go on and I'm sure they were aware of it. Our agreed upon price changed completely once we started signing our paperwork. We agreed on 1k down (ALL INCLUSIVE) and $350 per month. Mario then proceeded to tell me this was a great deal but I need to pay fees that I didn't agree to on top and my old dealer would have never given this deal so I must pay more. He also said Johnny does not have as much authority as him and at the end of the day the price Johnny gave us means NOTHING! Also, after reviewing the contract he tried giving us only 10k miles per year instead of the agreed upon 12k miles, please make sure you do your homework if you come here and pay close attention to the details of your contract when you are signing cause these people are nothing but thieves. I just received a bill from my old turn in with a excess mileage fee which was also supposed to be wiped out. I honestly wish I would have ripped up those contract papers and went somewhere else but the only thing that kept me from doing so was Johnny and the fact that I didn't want to take the sale away from him after all his hard work and the time we spent there going back and forth. Johnny ending up promising us a refund which we are still waiting on almost 3 weeks later. Do yourself a favor and do NOT go to this dealership, I will never return or recommend to anyone I know. More
Pilot Lease Experience Came down from Westchester NY to trade in my 2016 Pilot and pick up a new 2019. Can't get even close to a good deal in New York as in NJ. Could not h Came down from Westchester NY to trade in my 2016 Pilot and pick up a new 2019. Can't get even close to a good deal in New York as in NJ. Could not have gone smoother due to my great salesperson Willie, who came in 2 hours early that day to allow me to get home in time to pick up my kids from school. Thanks Willie! More
New lease after car was a total loss Had to buy a car in a day after my car was totaled and had a great expirience. In and out in about 3 hrs, accommodating and knowledgeable staff, worke Had to buy a car in a day after my car was totaled and had a great expirience. In and out in about 3 hrs, accommodating and knowledgeable staff, worked w me and my budget, took care of all the nitty gritty details. Would def recommend! More
Accord sport! My wife and I, went to open road Honda to get our new cars. We we're extremely impressed, by how swift the sale was. Even for a saturday. Thank you Wi My wife and I, went to open road Honda to get our new cars. We we're extremely impressed, by how swift the sale was. Even for a saturday. Thank you Willie Rodriguez and everyone at open road Honda! More
Honda game! Had a great time picking up my new SI. My sales man Willie, was extremely professional. Not only was the service fast, but Willie was quite knowledgea Had a great time picking up my new SI. My sales man Willie, was extremely professional. Not only was the service fast, but Willie was quite knowledgeable, and answered all of my questions correctly. Definitely would recommend openroadhonda in the future. Thanks guys!!! More
Kevin is AMAZING So let me first off say that Kevin is amazing! He went above and beyond to make sure i got the best deal possible. I had to make two trips to the deal So let me first off say that Kevin is amazing! He went above and beyond to make sure i got the best deal possible. I had to make two trips to the dealership for his amazing deal but it was COMPLETELY WORTH IT. He went above and beyond and I couldn’t be happier with him, the service and the car i received. If you are in need of a car see Kevin for your Honda needs. More
Amazing Service and treatment : Overall Great Experience My spouse and I are very pleased with the level of service we received while Leasing our car over at Open Road Dealership. In spite of the fact it was My spouse and I are very pleased with the level of service we received while Leasing our car over at Open Road Dealership. In spite of the fact it was a very hectic day, Willie, Rodriguez made everything possible to give us a good deal in the shortest time. He was professional, polite and very helpful. Willie is Gem of a person. Highly recommend this place. These guys are great!!! PS: My 2-year-old son had plenty of things to play and a lot of refreshments as well. More
Great experience!! This was our 3rd time we are getting a car from Open Honda dealership. Sales representatives are knowledgeable, pleasant, patient and doing their bes This was our 3rd time we are getting a car from Open Honda dealership. Sales representatives are knowledgeable, pleasant, patient and doing their best to make the process is as smooth as possible. Highly recommend Johnny, he went above and beyond to help us out. My spouse and I would recommend this place and Johnny in particular to all our friends and family. More
Great job!!! Good people!!! My spouse and I are very pleased with the level of service we received while purchasing our car over at Open Road Dealership. In spite of the fact it My spouse and I are very pleased with the level of service we received while purchasing our car over at Open Road Dealership. In spite of the fact it was very hectic day, Johnny made everything possible to give us good deal in the shortest time. He was professional and polite. Highly recommend this place. These guys are great!!! More