Open Road Honda
Edison, NJ
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546 Reviews of Open Road Honda
Great experience . Willie Rodriguez made the process very easy thank you so much definitely coming back for my 2nd ! I had a Great experience ask for Willie Rodrigu Willie Rodriguez made the process very easy thank you so much definitely coming back for my 2nd ! I had a Great experience ask for Willie Rodriguez. More
Worst Customer Service !!!! Worst customer service!!!!!!!! STRIKE ONE: Leased a car and agreed to an amount and after paid them $4k, and waited an hour they came back to me and Worst customer service!!!!!!!! STRIKE ONE: Leased a car and agreed to an amount and after paid them $4k, and waited an hour they came back to me and told me they cannot honer the agreement. STRIKE TWO: Called more then a dozen times and left various messages and even spoke to managers just to get basic info such as getting a loaner while car being repaired and now two weeks later and multiple calls - NO RESPONSE!!!! - Take my advise and save yourself frustration and get a car from anywhere else such as Sansone dealership where customer service is next to none then these guys. After you sign the dotted line they dont care about you or your car. First and last time I am getting a car from these guys. More
Great!!! Willie Rodriguez was great. From beginning to end he was very attentive to my needs and very patient. I’d recommend Willie Rodriguez to anyone. Willie Rodriguez was great. From beginning to end he was very attentive to my needs and very patient. I’d recommend Willie Rodriguez to anyone. More
very good experience A very good experience, very professional, respectful and courteous. Very knowledgeable, explained everything every thoroughly and answered all my qu A very good experience, very professional, respectful and courteous. Very knowledgeable, explained everything every thoroughly and answered all my questions. Made the experience easy and in a timely manner. More
Crooks, Dishonest and Disrespectful They made a deal and never honored it. We have been going back and forth for 3 months now. They said they would make the last payment for my previous They made a deal and never honored it. We have been going back and forth for 3 months now. They said they would make the last payment for my previous car and never did. They keep making excuses and when we went to the dealership to discuss the issue, the manager was rude and very disrespectful. Our Friends & Family have been their customers for over 15yrs and this is how they treat their loyal customers. Edison Honda dealership has no idea about the number of cars we get from them per year. They will see the drop/difference now- Thanks to some Manager, who was too scared to give out his name and the incompetent sales associate, Pawel. I would Avoid this dealership(EDISON OPEN ROAD LOCATION). The corporate needs to look into this facility and make corrections before it goes under. More
Great experience My lease was due to expire in a few weeks. Went to the dealership on a Thursday afternoon and Johnny came outside to welcome myself, my wife and our My lease was due to expire in a few weeks. Went to the dealership on a Thursday afternoon and Johnny came outside to welcome myself, my wife and our baby. Within a couple of hours we were leaving with a new lease on a CR-V. We were happy with the deal and how we were treated, and would happily return here next time we need a new car! Nick in finance was very good as well. More
Great customer service Willie Rodriguez was great with my father and I. From beginning to end he was very attentive to our needs and patient. I’d recommend Willie Rodriguez Willie Rodriguez was great with my father and I. From beginning to end he was very attentive to our needs and patient. I’d recommend Willie Rodriguez to anyone. I plan to come back in the near future. More
Considering a New Car?? Open Road Honda!!! My husband and I purchased a Honda Passport today. The entire experience went very smoothly. No fuss no muss. Our salesman Wille Rodriguez was very st My husband and I purchased a Honda Passport today. The entire experience went very smoothly. No fuss no muss. Our salesman Wille Rodriguez was very straightforward and genuine. Everything from sales to finance was explained very clearly. So happy. We left very satisfied with our purchase. Would do definitely do business with them again. More
Great Experience Our salesperson was Willie Rodriguez. He was very knowledgeable and friendly. He explained all the options of the Honda CRV EX-L and took his time Our salesperson was Willie Rodriguez. He was very knowledgeable and friendly. He explained all the options of the Honda CRV EX-L and took his time to make sure I understood all the features of the car...so much technology! He made the experience very positive and stress-free. I would recommend him very highly. If you want a Honda go see Willie; he will treat you right!! And I love my new car :) Kathleen G. More
Very worst;Very bad; 0 out of 10 rating; I recently bought a car from this dealer; They used to tell all lies while selling a car; and will cheat at their best. they told one number while bar I recently bought a car from this dealer; They used to tell all lies while selling a car; and will cheat at their best. they told one number while bargaining but 'll give another high number in documents intentionally and force us to sign in hurry. orally they used to tell some thing but in documents all numbers used to be different; They act like too humble before selling, once we buy the vehicle, that's it; No one 'll take ownership and responsibility for our calls. All Cheaters. Very very worst. More