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Open Road Acura of East Brunswick

East Brunswick, NJ

3.2
406 Reviews

1041 State Route 18

East Brunswick, NJ

08816

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406 Reviews of Open Road Acura of East Brunswick

October 05, 2012

My experience at East Brunswick was awesome, I just purchased my second TL from Melvin. Melvin service was top notched, their was no pressure sales tactic. I gave him a price and he came back with a ha More

by andre.decoteau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Morales and Michael Viscione
October 01, 2012

Had good leasing experience at the dealership, especially the sales person was very friendly explaining all my queries with patience. I would say over all it was a good experience. More

by vinukumarh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Santiago
September 26, 2012

Open Road, and Mateo, have earned highest ratings for enabling a stress-free car buying experience during which they demonstrated respect for the customer, and a desire to create a fair deal. More

by davidellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mateo
September 16, 2012

The facility was lovely & immaculate. We were greeted warmly & immediately. Everyone acted & dresssed in a very professional manner. We can't say enough about our salesman, Michael Messina. He More

by Matthew & Joan Corey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Messsina
September 14, 2012

I submitted an Internet Lead to 3 different dealerships and their initial response was fine. (It was probably automated) Once I actually started conversing through email, however, boy did it turn. Both oth More

by IHunter
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Internet Sales
September 13, 2012

Sales person was very knowledgeable of the vehicle and worked with us on getting the best deal possible. Process did not take as long as we expected and we are very happy with the vehicle. More

by ljdaloia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonella Zuckerman
September 05, 2012

Great experence purchased a 2013 RDX from John very pleased. He took his time and wasn't pushy to sell me a car, I don't deal with pushy sales people. More

by BGann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Genovese sales consultant
September 05, 2012

Don't ever ever ever deal with this dealership especially the used sale car manager....just a waste of time I went to the dealership and I asked them gime my trade in value first then we can talk they said w More

by Hannan786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
used car manager
Sep 20, 2012 -

Open Road Acura of East Brunswick responded

Dear Mr. Hannan, After reviewing your information, I was able to find out that our Sales Manager, never gave you a final trade amount as you were undecided about what vehicle you were interested in buying or what your buying timeframe was. If you are ready to trade in your vehicle now and have decided which Acura model you are interested in, I would be more than happy to assist you. Please feel free to contact me at 732-238-3030. Your satisaction is my goal. Sincerely, Cally Pivano 732-238-3030

September 03, 2012

Ive bought 12 brand new cars for me and my wife, and another 10 for my kids and relatives over my adult life. This was the most pleasurable car buying experience to date. No pressure, just friendly staf More

by hotvot7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Smith and Ron from financial
September 03, 2012

Enjoyed the buying experience of my first Acura at Open Road Acura. Everyone at the dealership was very courteous and responsive. I highly recommend John Genovese for his work ethics and people qualities, More

by natalyalivxxxxs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Genovese , Steve (Manager) , Cally Pivano
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