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O'Neill Honda
Overland Park, KS
726 Reviews
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726 Reviews of O'Neill Honda
November 15, 2017
Axel replacement t The experience was quick and the price was reasonable. Identified a problem that would cost more to fix in the future and got that resolved too. The experience was quick and the price was reasonable. Identified a problem that would cost more to fix in the future and got that resolved too. More
by Danielst3
Employees Worked With
Norm Michael
November 06, 2017
Excellent I received excellent service and you did More than I’d expected. Cost was reasonable Staff knowledgeable and friendly. I appreciated you roatated ti I received excellent service and you did More than I’d expected. Cost was reasonable Staff knowledgeable and friendly. I appreciated you roatated tire and washed the car More
by Hondagirl
Employees Worked With
Can’t remember names. All great
November 06, 2017
Service Consultant I am totally disappointed in the service provided by Mr.Johnnie Carter. I have a long time relationship with Honda O’Neil having purchased Two new ca I am totally disappointed in the service provided by Mr.Johnnie Carter. I have a long time relationship with Honda O’Neil having purchased Two new cars from you over the past 30 years. I brought my car in for service on 11-02. I truly expected to wait there for service but Mr Carter convinced me to go home as it could take over 4 hours for repair and possible parts. I did not have a return ride. When your morning driver volunteered that he does pick up and would arrange such for me. Mr. Carter called at 3pmto tell me my Crv was ready when I returned. He insisted that I did not have a ride arranged. I told him that I did but He continued to disagree. Finally he sent a young lady to pick me up (5miles) to pay for my repair almost $800. This lady also told me that she was surprised that he had refused to provide pick up and that is available. Mr Carter continued the disagreement. I have brought my both cars for service, repair and collision for the lives of my cars. I will consider finding a place in Shawnee closer to my home ( less than 5 miles) which will also be undoubtably cheaper. I am so disappointed with the service provided by Mr.Carter. However, your transporters were so kind and lovely, making a sharp contrast to “Johnny” from whom I do not want to speak with again. More
by JoanK
Employees Worked With
Johnnie Carter, service consultant.
November 04, 2017
Quick oil change Easy to schedule for oil change nd quick change within expected time frame. No issues found with services. Would return again for similar maintenance Easy to schedule for oil change nd quick change within expected time frame. No issues found with services. Would return again for similar maintenance work. More
by Q
Employees Worked With
My wife visited the dealership so I do not know attendants name.
November 01, 2017
Service staff always take care of us and our car Been customers of O'Neill Honda for over 20 years with different cars. Service staff has always had the cars best interests in mind to make sure it p Been customers of O'Neill Honda for over 20 years with different cars. Service staff has always had the cars best interests in mind to make sure it performed to its best ability and safety. We appreciate that so thank you. More
by putt4dow@yahoo.com
Employees Worked With
Dave MacDougall
October 20, 2017
Excellent!! Had my oil changed and tires rotated, they got me in and out quick, which was great. Service man was very friendly and knowledgeable, an overall nice Had my oil changed and tires rotated, they got me in and out quick, which was great. Service man was very friendly and knowledgeable, an overall nice experience. More
by Tone23
Employees Worked With
Mike Russell
October 17, 2017
Great Experience We just purchased a new Honda from Mike Stock. He is the best salesman we have ever dealt with. He was so thorough during the test drive and made sure We just purchased a new Honda from Mike Stock. He is the best salesman we have ever dealt with. He was so thorough during the test drive and made sure that we understood every feature of the vehicle. We we picked up our new Honda, Mike’s service again went way beyond any salesman we have experienced. More
by HondaCRV
Employees Worked With
Mike Stock
October 07, 2017
Took my 2012 Accord in for service. Josh, my service advisor, was very helpful and accommodating. The work was completed in a timely manner(within the time frame estimated) and he was ve Josh, my service advisor, was very helpful and accommodating. The work was completed in a timely manner(within the time frame estimated) and he was very thorough in his explanation of service issues and how they were addressed. He also explained issues that I need to monitor for possible future service. I additionally recieved a complimentary car wash. Nice touch. More
by Hauber, Rick
Employees Worked With
Josh Underwood
October 05, 2017
Great service The service guys are friendly, funny, professional and seem to enjoy their jobs. My car was serviced and back to me sooner than they had told me!!! The service guys are friendly, funny, professional and seem to enjoy their jobs. My car was serviced and back to me sooner than they had told me!!! More
by amd2167
Employees Worked With
Dave
October 03, 2017
Excellent Took my car in at the last minute on a Saturday. Repair was completed unexpectedly the same day I really didn't expect to get it back until Monday. Wh Took my car in at the last minute on a Saturday. Repair was completed unexpectedly the same day I really didn't expect to get it back until Monday. While it was in there they also completed a recall on the car which helped tremendously not having to bring it back again. On top of that they ran it through the carwash and checked over the car for any additional maintenance items that could have been needed. More
by Sandrad
Employees Worked With
Mike Russell
