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Nyle Maxwell Chrysler Dodge Jeep Ram of Austin
Austin, TX
405 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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405 Reviews of Nyle Maxwell Chrysler Dodge Jeep Ram of Austin
October 27, 2015
Check up and Inspection Alan Motlock was there and directed me to the correct people for my safety sticker. The crew was kind and speedy. I totally appreciate the common them Alan Motlock was there and directed me to the correct people for my safety sticker. The crew was kind and speedy. I totally appreciate the common theme of your staff.. Kindness/Excellence . More
by Barb
Employees Worked With
Alan Motlock
October 25, 2015
Thanks! Always polite and friendly - work always perfect. We purchased our Ram here and always have it serviced here as well. This has been far and away the Always polite and friendly - work always perfect. We purchased our Ram here and always have it serviced here as well. This has been far and away the best overall car buying experience we have ever had. More
by hlen
Employees Worked With
many
October 25, 2015
Outstanding Experience My truck died due to bad diesel and I had to replace it. The cost of repairing the truck was more than it was worth so it was time for a new vehicle. My truck died due to bad diesel and I had to replace it. The cost of repairing the truck was more than it was worth so it was time for a new vehicle. I decided on the Grand Cherokee Overland 4x4. It is a dream come true. I bought the Jeep for me, but my wife fell in love with it....shortest time I have ever driven a new vehicle....from dealership to home! Jonathan Kasper, Nyle Maxwell Supercenter Service Manager, contacted Russell Campbell, Nyle Maxwell Internet Manager, and put us together. Jonathan Kasper is outstanding for service after the sale, but Russell Campbell made the purchase of our new Jeep easy and hassle free. My thanks to both for a perfect buying experience....now, to buy my own Jeep sooner than later!!!! Wayne Courreges More
by Courreges1
Employees Worked With
Jonathan Kasper, Russell Campbell
October 25, 2015
Great shopping experience! I enjoyed the shopping experience. Your dealership had a large selection of vehicles from which to choose. Because of the large selection, I was a I enjoyed the shopping experience. Your dealership had a large selection of vehicles from which to choose. Because of the large selection, I was able to pick my vehicle, and see first hand just what I was getting. More
by Elaine15
Employees Worked With
My salesperson, Raston, was extremely helpful. He made my car buying experience enjoyable.
October 25, 2015
Thank you all. Warren Bolden and the whole Maxwell team did an excellent job of taking care of my new vehicle needs. I would like to thank all of them for taking car Warren Bolden and the whole Maxwell team did an excellent job of taking care of my new vehicle needs. I would like to thank all of them for taking care of me. More
by JMoore
Employees Worked With
Warren Bolden, Robert Walker, Jeremy Robson
October 06, 2015
Extremely Disappointed I'm highly dissatisfied with my experience with Nyle Maxwell. I went in to purchase a truck. First I was told that I needed a thousand down. I agreed I'm highly dissatisfied with my experience with Nyle Maxwell. I went in to purchase a truck. First I was told that I needed a thousand down. I agreed to it then they jumped to two thousand, only to be followed up with a no. This was a waste of 24 hours that I will never get back. They only care about volume, not about the individual. They also don't keep their word. More
by LeonSr
Employees Worked With
Edward
October 05, 2015
Avoid for service at all cost Driving a Jeep Wrangler that is under warranty I am limited by the places I can go for service and reluctantly Nyle Maxwell is one of them. I have nev Driving a Jeep Wrangler that is under warranty I am limited by the places I can go for service and reluctantly Nyle Maxwell is one of them. I have never been pushed to write a bad review before but I have reached my limit. My car failed to start this am - my husband brought it in immediately and they determined dodgy battery that needed to be replaced. Kevin in the service dept assured my husband the car would be ready to pick up same day 5:30pm. My husband arrived to find the car had not even been looked at. I called the service dept manager Jonathan to enquire and he told me outright that my husband had 'lied' to me and the car would not be ready as I didn't make an appointment. Hard to schedule an appointment for a faulty battery to suddenly die...Exceptional customer service would have been to take 10 mins to fix the car that can't start and ensure a content customer, basic customer service - don't tell someone there husband is 'lying' over the phone. This has happened numerous times - Even if desperate I would avoid these guys in the future. They have absolutely ZERO respect for customers. More
by Murphy26
Employees Worked With
Kevin; Jonathan
August 31, 2015
Honest y, listened to what I wanted, no haggling or unfair trade. They were great and easy to work with! My sales person, Chad was respectful of our time. I y, listened to what I wanted, no haggling or unfair trade. They were great and easy to work with! My sales person, Chad was respectful of our time. I would recommend this dealer over and over to friends and family. More
by Tiffany Taylor
Employees Worked With
Chad Lundeen
August 25, 2015
Wonderful dealership to do business with. Travis Chambers was great to work with when picking out my new vehicle. All the staff that I met were very pleasant and helpful. I feel I had a great Travis Chambers was great to work with when picking out my new vehicle. All the staff that I met were very pleasant and helpful. I feel I had a great experience. A big thanks to Sam & Ken in Finance and to Travis for all of their assistance, also to Alan Motloch for the referral. More
by Smilely
Employees Worked With
Travis Chambers, Alan Motloch, Ken & Sam
August 21, 2015
GREAT CAR AND GREAT DEALER Driving out with that green challenger was awesome! Nick in F&I gave the place a small town feel and that was appreciated! Being treated as a human an Driving out with that green challenger was awesome! Nick in F&I gave the place a small town feel and that was appreciated! Being treated as a human and not a number is kind of rare in a big dealer. I would definitely go back! More
by Jimmy Dixon
Employees Worked With
Nick, Warren
