Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

Very poor customer service! Before I sign the contract ( premium package ) I was promised that the problem with the vehicle would be fixed. After two weeks nothing was done. Also Before I sign the contract ( premium package ) I was promised that the problem with the vehicle would be fixed. After two weeks nothing was done. Also I noticed a crack in the dash when I received my vehicle. Called Eric left a message and got no return call back. Very disappointed with your business. More

Very friendly & met my expectation. I was very please as to how everyone was ready to greet you as soon as you arrive and make you as comfortable while they were getting what you were l I was very please as to how everyone was ready to greet you as soon as you arrive and make you as comfortable while they were getting what you were looking together.And making sure you were satisfied with the salesperson that help me while before you left. More

Great experience. Long term customer. Purchased multiple van in past. Friendly and helpful staff. Last van all maintenance performed by this dealership. Looking forward Long term customer. Purchased multiple van in past. Friendly and helpful staff. Last van all maintenance performed by this dealership. Looking forward to a continued good relationship with this van. More

A great place to buy your next vehicle The overall experience was great, I would recommend this dealership to my friends and family, both the sales person and the finance department were ea The overall experience was great, I would recommend this dealership to my friends and family, both the sales person and the finance department were easy to work with. More

Excellent in every way! My sales experience with Sarah was perfect. She went above and beyond...and never pushed. I also had a couple of situations with the seed car after My sales experience with Sarah was perfect. She went above and beyond...and never pushed. I also had a couple of situations with the seed car after purchase. They took care of everything quickly, professionally, and at no charge to me....and with a smile. Great experience! More

My Dodge 2011 pickup truck Trey was my salesman he done a wonderful job of making a good deal on my pickup I had problems with the pickup the second day I had it and they made s Trey was my salesman he done a wonderful job of making a good deal on my pickup I had problems with the pickup the second day I had it and they made sure they fixed it right away and made sure I was happy I recommend this place to anyone More

Did not meet expectations AT ALL Everything was great, until I actually bought my new Grand Cherokee Limited. As I was about to leave, I had to go tell them to fill up the gas tank be Everything was great, until I actually bought my new Grand Cherokee Limited. As I was about to leave, I had to go tell them to fill up the gas tank because I would not make it to home to San Marcos. Once I got home, I realized they failed to install the navigation. It took me many texts to my salesman to receive a response back. As this was happening the car started to say caution engine too hot! This was very surprising considering the car was brand new and I had only had it for two weeks. Again, I contacted the salesman who did not text me back. I finally had to call the dealership asking for Mr. Maxwell, at this time the general manager finally called me back and assisted me, but never sent me the roadside assistance information as he said so. I found out in San Antonio that my car had a spill in the radiator seam after only two weeks. I was without a car for about one week, and I called the general manager various times to get him to call San Antonio to FINALLY install my navigation since the car was already in service... San Antonio dealership had a lot of issues getting payment for the navigation from Nyle Maxwell Dealership. Not once did I receive an apology for failing to install the navigation when I had purchased it. Not once did I receive an apology from my salesman Travis for not communicating or helping me. And not once did I receive an apology for there being a problem with my brand new car only two weeks after full cash purchase. More

Great price! I have been looking for a Dodge Daytona for sometime. When I saw tge price of this vehicle online My first thought was,; it was sold or we only had I have been looking for a Dodge Daytona for sometime. When I saw tge price of this vehicle online My first thought was,; it was sold or we only had one at that price! But when I contacted the dealership it was , yes it is here at that price! I was SOLD! Thank you again More

Best Service My daughter shopped a few places for her first car, but when we shopped Maxwell dealership together, she was so impressed with the sales and finance d My daughter shopped a few places for her first car, but when we shopped Maxwell dealership together, she was so impressed with the sales and finance department. Tony Chico and Francisco were both excellent in every way. They answered all our questions, helped on everything, and were very professional! We will definitely send people to this dealership! More

Jeep Renegade 2017 I recently purchased a brand new Jeep Renegade 2017 from Nyle Maxwell, Austin,Tx. The customer service is really great and made me really comfortable I recently purchased a brand new Jeep Renegade 2017 from Nyle Maxwell, Austin,Tx. The customer service is really great and made me really comfortable in my car buying experience. Ken Jones the product specialist was helping me in choosing my jeep. He was really friendly and professional with a great attitude that was top notch. Ken helped me out tremendously and put me first in my financial situation and budget in buying my first Jeep Renegade. Thank you so much Ken and everyone that helped me out. Your new and future customer, More