Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

Unhappy with Service Department I got a plan that has 1 more oil /tire they have lost my agreement and now want to charge me for it even after I have had email from them saying I had 1 more. New Service m more oil /tire they have lost my agreement and now want to charge me for it even after I have had email from them saying I had 1 more. New Service manager passed the buck Larry Best Best Horticulture Solution 806 786 9787 More

Their service department is way better than any other dodge dealership that I’ve been too. Their sales guys are hit or miss though… dodge dealership that I’ve been too. Their sales guys are hit or miss though… More

My wife and I worked with Ben who we really enjoyed. We were in and out of the dealership quick and the buying process was easy. 10/10 would recommend. We were in and out of the dealership quick and the buying process was easy. 10/10 would recommend. More

This dealership is the worst dealership I have experienced in my 30 years of buying cars. They lied to me when I bought my new car, telling me I would receive an accessories discount, then walked experienced in my 30 years of buying cars. They lied to me when I bought my new car, telling me I would receive an accessories discount, then walked it back after I bought the car, saying it was only on very specific things like ceramic tint. Then after two months and the car had issues (yea two months), their service department took two full days before they even looked at the car. Yea 48 hours just to diagnose the car, where I had to sit on my thumbs with no car. Then it took them longer just to fix a thermostat issue. xxxx, I can even change a thermostat in 30min in my old car. But this dealership could give a crap... and it shows. If you have other options for either buying or service needs, I suggest you choose another option. More

The service department has gone down hill. .used to be on top of things and I was pleased. But lately very disappointed. They had my truck for a month. Did several things to it most of .used to be on top of things and I was pleased. But lately very disappointed. They had my truck for a month. Did several things to it most of which was covered by recall issues. But they'd work on it , take 1 to 2 days to get someone to test drive it. Then once check engine light popped up again for same issue they'd take several days to get it diagnosed and worked on and once again 1 to 2 days to get someone to test drive it. Finally was told it could be gas in diesel tank. Lol. Waited a month to smell and check that. Mentioned it to advisor. Well not sire when it was checked could of been at first. Lol. Yet took 4 weeks to smell it. Long story short. Wanted nearly 900 to drop tank and diagnosis it. Not including cost of repairs. So I picked it up with check engine light still.on. wasn't going to spend 900 plus to see it didn't work since everything done so far didn't work Will not be buying from nyle maxwell again which I do regret cause my friend salesman there and I always bought from him More

Excellent communication and result. Friendly environment, timely service, complete service. Great check in. Great check out. Friendly environment, timely service, complete service. Great check in. Great check out. More

Scheduled service was on time and completed in a timely manner. Very happy with the service provided. Highly recommend this dealership. manner. Very happy with the service provided. Highly recommend this dealership. More

I totally enjoy going to the service department. Erik handle my truck in a very professional manner. Yo guys keed up the good work. Thank you. Erik handle my truck in a very professional manner. Yo guys keed up the good work. Thank you. More

Clean cordial professional fast efficient great inventory organized willing to work with me no haggling upfront on all options organized willing to work with me no haggling upfront on all options More

I brought my car in for a oil change and it turned out that my car was leaking oil the service adviser reached out too me quickly letting me know what was happening with my car . It turned out the oil fi that my car was leaking oil the service adviser reached out too me quickly letting me know what was happening with my car . It turned out the oil filter was leaking along with some seals they quickly handled the issue I would recommend using this dealer and working with the service adviser Mindy. More