Nucar Chevrolet of New Castle

HIGHWAY ROBBERY... I brought my supercharged 2005 Corvette in for service yesterday and they quoted me $1,300 to replace a water pump! I called around and any other reputable auto shop quoted $600 o Corvette in for service yesterday and they quoted me $1,300 to replace a water pump! I called around and any other reputable auto shop quoted $600 or less installed (with the genuine part). Nucar charged $85 to look at the vehicle for the water pump which is understandable, what I didn't realize is they wanted $85 more to look at the key fob which I was having an issue with. Considering the whole key fob costs $110 to replace, I must say they were trying to rip me off. The service manager waived the $85 for looking at the key fob, but they broke the clip when "diagnosing" so now I have to replace it anyway! Save your time and money and go with any other shop. More

Dwayne is fast and honest. I look for those qualities in customer service becasue they are most important to me. He wasn't "faking" his customer service. It was genuine. -Dionna' Fletcher customer service becasue they are most important to me. He wasn't "faking" his customer service. It was genuine. -Dionna' Fletcher More

The whole experience from start to finish was great!! Dennis did a wonderful job explaining all specials and options to make our selection of our new Chevy cruze an effortless one. The entire staff was f Dennis did a wonderful job explaining all specials and options to make our selection of our new Chevy cruze an effortless one. The entire staff was friendly from the moment we stepped in the door till the moment we pulled out in our brand new car. Dennis and Sam worked hard to make sure I got the best deal possible. I am very pleased with the car, the service and the deal that nucar provided. Will definitely recommend Dennis to future car owners. Thank you, J.C More

The moment Felicia approached us at Nucar, we were put at ease. She was friendly,helpful, and quite knowledgeable about Nucar's vechicle inventory. We explored the lot and checked out several cars. We chose ease. She was friendly,helpful, and quite knowledgeable about Nucar's vechicle inventory. We explored the lot and checked out several cars. We chose a Chevy Cruze after the test drive. We were treated well by the staff that was present when we were purchasing the Cruze. It was pouring the day we brought our new car home, so Felicia suggested that we bring it back to be detailed. We did. The Cruze looked great, and the staff was super. I will recommend Nucar to all my friends and family, and I will tell them to look for Felicia! More

Went in looking for a new colorado extended cab. I was helped from the start by Jeff Mcelwee from the used car side of Nucar. He found the Truck which was the only on that fit my desire. I worked with him helped from the start by Jeff Mcelwee from the used car side of Nucar. He found the Truck which was the only on that fit my desire. I worked with him on the pricing and we came to a price I could manage. I went back Today to finalize the deal and was directed to Kris who is Chevy certified. Both men were friendly and polite. The service I recieved was great up front and I believe Honest which I value as a customer and a person in retail. More

My new car buying experience with Kris Copeland was very positive. Kris was friendly, knowledgeable and professional. He did not use gimmicks or pressure during the buying process. He was willing to devote positive. Kris was friendly, knowledgeable and professional. He did not use gimmicks or pressure during the buying process. He was willing to devote the time to explain things and answer questions. I would recommend Kris and the team at Nucar to any prospective car buyer. J. Wootten More

Kris was friendly and very helpful in answering any questions that I had and was helpful in understanding the truck options. I would highly recommend Kris Copeland at nucar. questions that I had and was helpful in understanding the truck options. I would highly recommend Kris Copeland at nucar. More

Sal was great ! He was there to help us quick and answer all our questions. He was also great with our kids and their to meet our needs. We bought a used Honda Odyessey, it's awesome ! Thanks Sal, next th all our questions. He was also great with our kids and their to meet our needs. We bought a used Honda Odyessey, it's awesome ! Thanks Sal, next thing mommy needs is her Jeep ! LOL More

I had a fantastic experience at Nucar Connection! I worked closely with Dennis Dionisi, on top of just being a very genuine and nice person; he worked with me until I was 100% satisfied with my car pur worked closely with Dennis Dionisi, on top of just being a very genuine and nice person; he worked with me until I was 100% satisfied with my car purchase. Dennis was attentive, he always returned my calls promptly, and made me feel like he was working just for me. I purchased a new Chevy Sonic, I have owned the car for a few days now and I couldn't be happier. I felt that Dennis and the other staff at Nucar did everything they possibly could to get me the best deal possible on my car. I walked in with a number in my head just hoping I would come close, and I ended up walking out paying exactly what I wanted to. No other dealership offered me close to the deal I got at Nucar Connection. All of the staff at Nucar I encountered were extremely friendly and helpful. I swear every single employee in that place had a smile on their face and seemed to really enjoy what they were doing. Down the road when I am ready to buy another car I definitely plan on returning to Nucar Connection and I would recommend them to ANYONE who is in the market for a new car. I had been to at least 4 other dealerships prior to this one and none of them made me feel as comfortable and confidant as I felt at Nucar Connection. As soon as I walked in the door at Nucar, I felt welcome and I knew that this was the place I was going to buy my car. The staff alone at Nucar made me want to do business with them but on top of them the deal I got on my new car I really feel could not be matched anywhere else. More

This was a wonderful experience. I trusted Felicia's opinion every step of the way. She was very knowledgable about the car I wanted and I didn't have to go looking around through all the cars to find opinion every step of the way. She was very knowledgable about the car I wanted and I didn't have to go looking around through all the cars to find it. My family and I had a great experience with Felicia, and would recommend her to family and friends. She was a fabulous saleswoman. More