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Karen Collins
Karen Collins at Nucar Chevrolet of New Castle

Karen Collins

Chevrolet Sales Manager

Nucar Chevrolet of New Castle

174 N Dupont Hwy
New Castle, DE 19720

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4.9
128 Reviews

Karen has 30+years of auto experience, and has spent 21+ years with Nucar. She is just a mom that sells cars! Her daughter is her inspiration to succeed; when she was a single mom, failure was not an option. Her goal was to raise a strong, self sufficient daughter….mission accomplished!! Karen is now married to her wonderful husband Bob who will soon celebrate their 13th wedding anniversary. When she is not working, Karen enjoys spending time at the beach and loves working in her garden. Her philosophy is to treat her clients like family with the respect they deserve. She looks forward to earning your business! Karen knows you have a choice and would like to thank you for choosing Nucar and her!

Dealership Experience

22 yrs, 7 mos

Industry Experience

43 yrs, 7 mos

4.9

128 Reviews

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128 Reviews of Karen Collins

July 13, 2026

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Employee Rating

The experience was a pleasure. I was a little disappointed that I could not get my military service verified. More

by jmoore2372003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Johnson

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Jul 13, 2026

Nucar Chevrolet of New Castle responded

Thank you for your feedback. We're glad to hear your overall experience was a pleasure. We understand your disappointment regarding the military verification process. Verification requirements are determined by the program administrator, but if you have any questions or would like us to review your documentation, please don't hesitate to give us a call.

Jul 13, 2026

Nucar Chevrolet of New Castle responded

Thank you for your feedback! We're thrilled to hear that your experience at Nucar Chevrolet of New Castle was a pleasure. We appreciate your military service and understand that verification can be a complex process. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again! The Nucar Chevrolet Team

July 12, 2026

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Employee Rating

Chris Walker, Brook from finance , and the sales manager presented me with multiple purchasing offers ensuring the exact truck/trim level was obtainable for me! Thank you Nucar Team. More

by arthur.milligan10
Recommend Dealer
Yes

Other Employees Tagged: Chris Walker , Brook from finance

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Jul 13, 2026

Nucar Chevrolet of New Castle responded

Thanks for letting us know how everything went, Arthur! We’re pleased to hear that Chris, Brook and our sales manager were able to assist you in finding the perfect truck and provide you with multiple purchasing options. Your satisfaction is our top priority at Nucar Chevrolet of New Castle. We appreciate your support and look forward to seeing you again! The Nucar Chevrolet Team

July 08, 2026

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Service was within a reasonable time for waiting. Waiting area was clean and everyone was professional. More

by Dhermanson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maynard, Chris Castner, Mario Hudson, Sam Odongkara, Ira Benson, Chris Cochran, Alex Wadolny, Chris Walker, Frank Dionisi

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Jul 09, 2026

Nucar Chevrolet of New Castle responded

Thank you for your wonderful review! We’re glad to hear that you had a positive experience with our service at Nucar Chevrolet of New Castle. It’s great to know that you found the waiting time reasonable and our waiting area clean. We appreciate your kind words about our professional team. We look forward to seeing you again! The Nucar Chevrolet Team

June 17, 2026

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Everyone was very friendly and great to work with. I would recommend you to everybody. More

by dollysage50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Odongkara, Bianca Miller

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Jun 18, 2026

Nucar Chevrolet of New Castle responded

Thank you for your kind words, Dolly! We're thrilled to hear you had a positive experience with our team at Nucar Chevrolet of New Castle. Your recommendation means a lot to us. We look forward to seeing you again soon! The Nucar Chevrolet Team

June 16, 2026

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Took longer than expected but overall a good experience. Showed me different options other than what I was looking for More

by clhanifee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Odongkara, Adrian Vasquez

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Jun 17, 2026

Nucar Chevrolet of New Castle responded

Thank you for your feedback! We're glad to hear that you had a good experience at Nucar Chevrolet of New Castle and that our team was able to show you different options. We appreciate your understanding regarding the time it took, and we hope to see you again soon! The Nucar Chevrolet Team

June 09, 2026

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Best service ever. It was brief and everything was handled in a most professional manner from the time we walked in until the time we left. Nu Car has taken care of our More

by jkeller2103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy McLeod

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Jun 10, 2026

Nucar Chevrolet of New Castle responded

Thank you for your wonderful review! We are pleased to hear that you experienced the best service and that our team handled everything professionally. Your loyalty over the past 20 years means so much to us. We look forward to continuing to take care of your auto preferences for many more years to come! The Nucar Chevrolet Team

June 09, 2026

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Staff was welcoming and friendly. We were waited on immediately. Showroom was attractive and clean. More

by SJB1048
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom McQueen

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Jun 09, 2026

Nucar Chevrolet of New Castle responded

Thank you for your wonderful review! We’re thrilled to hear that you found our staff at Nucar Chevrolet of New Castle welcoming and friendly, and that you enjoyed our showroom. We strive to provide a great experience for all our customers. Our team looks forward to seeing you again soon! - The Nucar Chevrolet Team

June 07, 2026

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Employee Rating

Larry and everyone at Nucar provide stellar customer service. Everyone is friendly and attentive the moment you walk in. Larry is exceptionally great, as he is always well prepared and organized, always More

by Gina M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Castner, Larry Campbell , Brooke in finance

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Jun 07, 2026

Nucar Chevrolet of New Castle responded

Thank you so much for your wonderful review, Gina! We truly appreciate your kind words about Larry and the stellar service you received at Nucar Chevrolet of New Castle. It's fantastic to hear that Larry has consistently provided you with attentive and organized support throughout your vehicle purchases. We’re grateful to have you as a valued customer and look forward to assisting you with your future vehicle needs. Don’t hesitate to visit us again! The Nucar Chevrolet Team

June 03, 2026

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We had a wonderful experience with all the staff at Nucar. We love our brand new truck and Bianca was a pleasure to work with.! we will send family and friends her way to purchase any new vehicles!!❤️ More

by sharonmay617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Castner, Sam Odongkara, Chris Walker, Bianca Miller

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Jun 04, 2026

Nucar Chevrolet of New Castle responded

Thank you so much for your kind words, Sharon! It's great to hear that you had a wonderful experience with all our staff at Nucar and that you love your brand new truck. Bianca will be delighted to know she made a positive impact on your visit. We appreciate your willingness to refer family and friends to us. We look forward to seeing you again soon! The Nucar Chevrolet Team

May 16, 2026

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Employee Rating

Everyone was very helpful and knowledgeable. The process went smooth and in a timely manner. More

by dannyjohn9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Johnson, Aidan Drimak

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May 16, 2026

Nucar Chevrolet of New Castle responded

Thank you for your feedback, Danny! We’re happy to hear you found our team at Nucar Chevrolet of New Castle helpful and knowledgeable, and that your experience was smooth and timely. We hope to assist you again in the future! The Nucar Chevrolet Team

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