Ira Benson
Ira Benson at Nucar Chevrolet of New Castle

Ira Benson

Parts Manager

Nucar Chevrolet of New Castle

174 N Dupont Hwy
New Castle, DE 19720

4.8
16 Reviews
4.8

16 Reviews

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16 Reviews of Ira Benson

July 08, 2026

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Employee Rating

Service was within a reasonable time for waiting. Waiting area was clean and everyone was professional. More

by Dhermanson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Nucar Chevrolet of New Castle responded

Thank you for your wonderful review! We’re glad to hear that you had a positive experience with our service at Nucar Chevrolet of New Castle. It’s great to know that you found the waiting time reasonable and our waiting area clean. We appreciate your kind words about our professional team. We look forward to seeing you again! The Nucar Chevrolet Team

June 14, 2026

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Employee Rating

They were very polite. The car serviced to bring me back-and-forth was awesome. I will refer these to my family and friends to choose new car for new car L More

by SHARRON.BROOMER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Odongkara

Jun 14, 2026

Nucar Chevrolet of New Castle responded

Thank you for your wonderful review, Sharon! We're thrilled to hear that you found our team polite and that you enjoyed the shuttle service. It's great to know you will refer Nucar Chevrolet of New Castle to your family and friends. We look forward to serving you again in the future! The Nucar Chevrolet Team

May 23, 2026

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Sales team amazing, but sales manager super rude and disrespectful, he doesn’t care about customers. More

by fertorres09.a
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Chuck Maynard, Sam Odongkara

May 23, 2026

Nucar Chevrolet of New Castle responded

Thank you for sharing your experience with us. We’re glad to hear you found our sales team amazing, but we’re concerned about your feedback regarding the sales manager. At Nucar Chevrolet of New Castle, we value every customer and aim to provide a respectful environment. We encourage you to reach out to us directly so we can discuss your concerns more thoroughly. Your feedback is important to us, and we appreciate you taking the time to share it. The Nucar Chevrolet Team

May 01, 2026

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Excellent service team! Joshua is a Great he stayed in contact with me the whole time my car was in for service made me aware of pricing prior to service which I thought was More

by kedie83
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Recommend Dealer
Yes

Other Employees Tagged: Larry Campbell, Frank Dionisi , The finance guy that my wife purchased a truck from I didn’t see him posted. He drives the black Cadillac Escalade. He’s a great finance guy.

May 01, 2026

Nucar Chevrolet of New Castle responded

Thank you for your feedback! We’re happy to hear you had a great experience with our service team at Nucar Chevrolet of New Castle. Joshua truly values keeping our customers informed throughout the process. We look forward to serving you again soon. The Nucar Chevrolet Team

January 27, 2026

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I had dealt with this dealership many times,and they did good with me on many occasions,so I'm very pleased with this dealership.. More

by robchazel7
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Recommend Dealer
Yes

Other Employees Tagged: Mario Hudson, Frank Dionisi , Christian

Jan 27, 2026

Nucar Chevrolet of New Castle responded

Thank you for your continued support and kind words! We’re glad to hear you’ve had many positive experiences with our team. We truly appreciate your trust and look forward to continuing to take great care of you.

December 28, 2025

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Employee Rating

Satisfied with service I had scheduled Opted for additional service having my air filter changed What is normally a cost of under $90.00 became $165.00 Was disappointed that a simple change out o More

by rjwolters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Nucar Chevrolet of New Castle responded

Thank you for sharing your feedback. We’re glad to hear you were satisfied with the scheduled service, but we understand your disappointment regarding the cost of the additional air filter replacement and the concerns from a prior visit. Pricing for recommended services can vary based on parts and labor, but we certainly never want a customer to feel undervalued or unheard—especially someone who has trusted us with both their purchase and ongoing service. Your comments are appreciated and will be shared with our team as we continue working to improve the overall experience.

December 17, 2025

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Employee Rating

Quality work done at a fair price by a very friendly and highly efficient staff. More

by JIMANDKATHY99
Recommend Dealer
Yes
Dec 18, 2025

Nucar Chevrolet of New Castle responded

Thank you for the great review! We’re glad to hear you were happy with the quality of the work, fair pricing, and our friendly, efficient team. We appreciate your business!

October 16, 2025

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Love the customer service and the waiting room was very comfortable I was comfortable watching television More

by jewetthitchens
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Service Time
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Recommend Dealer
Yes
Oct 17, 2025

Nucar Chevrolet of New Castle responded

Thank you for the 5-star review! We’re glad you enjoyed the customer service and found the waiting area comfortable. We appreciate you choosing Nucar!

October 02, 2025

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Employee Rating

They did a great job and were done in a timely manner. Happy they provided a shuttle service. More

by lditommasso
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Cochran, Alex Wadolny

Oct 03, 2025

Nucar Chevrolet of New Castle responded

We’re glad to hear you had a smooth visit and that our shuttle service was helpful! Thank you for sharing your feedback.

October 02, 2025

Dealership Rating
Employee Rating

I was greeted by the service manager, John Stidham, at 7:30 am for my 8am appointment. In less than an hour my car was ready and William went over my service and I was on my way. Great service visit. More

by Dwggriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Collins, Sam Odongkara

Oct 03, 2025

Nucar Chevrolet of New Castle responded

Thank you for sharing your experience! We’re glad John and William were able to take great care of you and make your visit quick and easy.

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