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Nucar Chevrolet of New Castle

New Castle, DE

Overview
Employees
Reviews
Vehicles
4.6
477 Reviews
Welcome to the Nucar Chevrolet of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chevy car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Chevrolet of their dreams!
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174 N Dupont Hwy

New Castle, DE

19720

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Showing 477 reviews

June 01, 2025

Thank you to Chris Walker and Chris Castner for going above and beyond for me. You both made the whole experience enjoyable and truly deserve 5 stars ⭐️⭐️⭐️⭐️⭐️ More

by Kristie6526
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chris Castner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the amazing review! We're thrilled to hear that Chris Walker and Chris Castner made your experience so enjoyable. We'll be sure to pass along your kind words!

May 31, 2025

Friendly service. Willingly answers questions. Appreciated the detailed worksheet listing services completed & future repairs needed More

by ellenleonzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Ferrell
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May 31, 2025

Our salesman was Jacob Madden and he was fantastic. Karen, and Frank in finance were great. Everything was explained in detail. More

by Nonnaof3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Dionisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025

Awesome and friendly people to work with the service manager remembers who you are when you walk in More

by NO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Castner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wadolny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the 5 star review, your kind words and the opportunity to assist you. We appreciate the support! We look forward to helping again in the future.

May 30, 2025

The folks seem friendly enough generally. The kindest and most engaging was the guy Eddie. He is the only salesperson I would deal with when I buy my 2026 Mazda More

by toni12
Recommend Dealer
Yes
Employees Worked With
William Goldwire
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May 30, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're happy to hear you had a great experience with Eddie—he’s a valued member of our team. We’ll be sure to pass along your praise! Safe travels!

May 29, 2025

Service was excellent. James was very helpful. I didn’t recurve what I expected for my trade but everything else was fair More

by bigdaddy120v
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Dionisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your feedback! We're glad to hear James provided excellent service and that the rest of your experience was fair. We appreciate your honesty and hope to have the chance to better meet your expectations in the future.

May 27, 2025

Nucar Mazda went above and beyond for me. Love being a loyal customer. Late friday evening my car had been broken into and Front Passenger window busted in. Glass everywhere. Luckily I alrea More

by Dcleve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Goldwire
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May 28, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the amazing review! We're so glad Will and the Nucar Mazda team were able to step in quickly and take great care of you during a stressful situation. We truly appreciate your loyalty and kind words—10 stars right back at you!

May 26, 2025

Staff was very respectful and friendly and helped find solutions to meet my needs and goals. This has been my second transaction here and it was wonderful. More

by Steve R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Gell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Castner
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Nucar Chevrolet of New Castle responded

Hi Steve R. Thank you for your review and kind words about us here at Nucar Chevy. We appreciate the opportunity to earn your business, and we're thrilled you've worked with us two times now. Thank you!

May 22, 2025

I brought my Equinox EV in for 3 things: 7500 mile service, adaptive cruise control recall, and no network/OnStar. I called and left 2 voicemail 5 and 7 hours after my scheduled time and got no respon More

by jpage1006
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky in Service and whoever responds to texts.
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May 23, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your detailed feedback and for bringing your Equinox EV in for service. We're truly sorry for the lack of communication and the issues you've experienced with your vehicle's connectivity since your visit. This isn’t the level of service we aim to provide, and we understand how frustrating it must be to be without key features. We’d like the opportunity to make things right—please give us a call at 877-613-4094 so we can provide an update on the part and work toward resolving this for you as quickly as possible. Thank you.

May 29, 2025 -

jpage1006 responded

Called the number today and after getting bounced back and forth between service and parts, i was told the part arrived several days ago. I didnt get a call indicating it was in. I also had to ask multiple times about getting a loaner since the takes several days. End result, i have an appointment for 0830 on 6/6 to get the repair completed, 3 weeks after the initial appointment and only because i called in.

May 29, 2025 -

jpage1006 responded

Today I called the number provided and after getting bounced between parts and service, I was able to learn the part came in "several days ago." There was confusion around providing a loaner as the repair time is estimated at 48-72 hours and I was asked to contact my warranty provider. I'm still covered by the new car manufacturer warranty. That got corrected after I explained to the service advisor that the part was ordered as part of a prior appointment. Got sent back to scheduling and was given a 6/9 date. I asked if I could bring it in on 6/6 and confirmed the date and time. I got the email confirmation and then a short while later got a new confirmation for 6/9. Which is correct? I plan to drop off on 6/6 before 0830. Why wasn't I contacted when the part arrived? Why wasn't the expected work already in the system to ease the experience?

May 21, 2025

Everyone was nice all the way from appointment coordinator to service writer and the facility I give everyone an A+ More

by mike.hall4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know everyone’s name
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May 22, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for the A+ review! We're thrilled to hear you had a great experience from start to finish. We truly appreciate your support!

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