Novato Chevrolet

They were friendly and fast! They clearly communicated what needed to be done and my car was ready very quickly what needed to be done and my car was ready very quickly More

This dealership will schedule you to WAIT! No matter how far in advance you make your service appointment; no matter if you arrive early or on time; they are not ready for you. You will sit and wait at le far in advance you make your service appointment; no matter if you arrive early or on time; they are not ready for you. You will sit and wait at least two hours before they will even take your vehicle into the service area to look at it. More

First time using this Dealership. Just moved to the area from San Jose. Thought they did a fine job. Just needed a 6 month tune up so it was nothing major. All personnel I met were congenial and helpful. from San Jose. Thought they did a fine job. Just needed a 6 month tune up so it was nothing major. All personnel I met were congenial and helpful. I have no concerns returning to them for service work. More

I am disappointed in Novato Chevrolet service for my Chevy Bolt. I took my car in to have them check the rear camera as it is not working properly and doesn’t come on when I back up.They checked it and Chevy Bolt. I took my car in to have them check the rear camera as it is not working properly and doesn’t come on when I back up.They checked it and I was told it was fine but when I tried it did not work and It still doesn’t work and called the service department 4 times to get help they said they would look into it but never got back to me. I am still having this issue when I back up the camera doesn’t work. More

The Personnel was great.The Wait time was Not quit so The Personnel was great. The Wait time was Not quit so great. Information from Bobby was very helpful. Overall rating is very good. Marcia very The Personnel was great. The Wait time was Not quit so great. Information from Bobby was very helpful. Overall rating is very good. Marcia very helpful. More

Beware Novato Chevrolet. Dishonest sales. Ordered a car, put a deposit and waited months for shipping. Dealer then raises price $30,000 over MSRP!! Disgusted. car, put a deposit and waited months for shipping. Dealer then raises price $30,000 over MSRP!! Disgusted. More

Great customer services.David and Eddie are amazing. I am very happy and also amazing price for Bolt. I will get my next car sure Novato Chevrolet. very happy and also amazing price for Bolt. I will get my next car sure Novato Chevrolet. More

Everything went as planned. They gave me a shuttle ride home to San Anselmo when I dropped off my vehicle. When it was ready to be picked up they notified me and had the driver call to let me knowcwhen he home to San Anselmo when I dropped off my vehicle. When it was ready to be picked up they notified me and had the driver call to let me knowcwhen he would arrive to bring me back to the dealership. More

Thank you for the awesome experience. My wife and I are truly pleased with the customer service and a hassle free environment. We will and have passed along our story. Jason and Rhonda Piloni truly pleased with the customer service and a hassle free environment. We will and have passed along our story. Jason and Rhonda Piloni More

I TOOK MY HUMMER H2 FOR ADDING NEW PARTS AND HEATED SEATS. THEIR SERVICE IS GREAT ! GREAT CUSTOMER SERVICE AS WLL. THANK YOU NOVATO CHEVROLET. SEATS. THEIR SERVICE IS GREAT ! GREAT CUSTOMER SERVICE AS WLL. THANK YOU NOVATO CHEVROLET. More