Novato Chevrolet
Novato, CA
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135 Reviews of Novato Chevrolet
Awesome customer service and staff!They are very Awesome customer service and staff! They are very friendly, knowledgeable and care about their customers!! Awesome customer service and staff! They are very friendly, knowledgeable and care about their customers!! More
Poor customer service by rep at service department. Zero communication and follow up. If there was another option in my área. I probably would never come back here. communication and follow up. If there was another option in my área. I probably would never come back here. More
Jesse excellent. Actual service excellent. Time of service and wait times not so much. Phone service pretty good. Cashier out check out very good. Exterior wash after major service would be appreciate service and wait times not so much. Phone service pretty good. Cashier out check out very good. Exterior wash after major service would be appreciated. More
Serious concerns of professional conduct with Bob my service writer. I am a 3rd generation Camaro owner, formal licensed mechanic, I brought my 6th Gen 2020 SS 1le in for a rear end failure of electroni service writer. I am a 3rd generation Camaro owner, formal licensed mechanic, I brought my 6th Gen 2020 SS 1le in for a rear end failure of electronics. I was given a quote for 17,000 plus for a motor replacement and not even a mention to the issue I brought it in for. Doesn't listen to the customer hung up the phone on me. More
Jesse was extremely helpful and worked through all my problems and managed the timing to fit my schedule. I s add m comfortable leaving my car in their care. problems and managed the timing to fit my schedule. I s add m comfortable leaving my car in their care. More
Mel Rahimi was my first contact with Novato Chevrolet. He could not have been more polite and accommodating. Within just a few minutes, we were off on our test drive in the 2022 Bolt EV that appealed to me. could not have been more polite and accommodating. Within just a few minutes, we were off on our test drive in the 2022 Bolt EV that appealed to me. The 2022 EV has features that are far superior to my 2015 BMW i3. Consequently, I decided that leasing would be the appropriate way for me to go. Mel and the staff courteously worked with me to create terms that met my budget. I’m very, very pleased. More