Northwest Hyundai

Hub Hyundai is truly a reliable place to go for your car care needs. They show concern for my vehicle issues and really make the effort to get things done in a timely fashion. I don't mind waiting for my v care needs. They show concern for my vehicle issues and really make the effort to get things done in a timely fashion. I don't mind waiting for my vehicle to get serviced. The waiting area is always clean and inviting. The coffee is fresh and they have good wi-fi service. You receive updates through text regarding your vehicle or they will come to you personally to make sure you understand regarding the maintenance. I would recommend them to my love ones. More

This is the first time in 12 years that I didn’t rate this dealership with a 5 star rating. The only two (2) reasons for the reduction is for a longer than usual time to get my oil change and the most ir this dealership with a 5 star rating. The only two (2) reasons for the reduction is for a longer than usual time to get my oil change and the most irritating issue was the driver’s floor mat came back to me full of dirt after I had just paid $32 to get my car cleaned and washed. I must say, however, There is no other dealership that I would trust with my cars. More

Great service communication from my service advisor. I loved being able to see the evaluation online and once I decided to proceed with the service, it was done quickly. loved being able to see the evaluation online and once I decided to proceed with the service, it was done quickly. More

I had an awesome experience at Hub as usual. Went in for servicing and was promptly attended to, the representatives were very courteous and kept me informed throughout, overall I felt they appreciated my b servicing and was promptly attended to, the representatives were very courteous and kept me informed throughout, overall I felt they appreciated my business. More

Very professional and adhered to safety precautions. Gave me a complete review and explained what was needed for my vehicle without any pressure. There timing was great. They were ready when I arrived and c me a complete review and explained what was needed for my vehicle without any pressure. There timing was great. They were ready when I arrived and called when they were running past the scheduled completion time. The pricing, specifically the state inspection, was higher than others but I was comfortable paying more for the convenience of having it done along with the other services I needed. More

Went to Hub Hyundai for a recall fix on a recently purchased used vehicle. They were very courteous and kept me informed of the work they were doing. Sent recommendations of work my car needed and all purchased used vehicle. They were very courteous and kept me informed of the work they were doing. Sent recommendations of work my car needed and allowed me to accept or decline. I would use this dealership again. More

Terrible service department keep getting the run around. The left hand doesn’t seem to know what the right hand is doing. Maybe another dealer will have better service. No more Hyundai’s for us The left hand doesn’t seem to know what the right hand is doing. Maybe another dealer will have better service. No more Hyundai’s for us More

I took my car in for a blown tire and badly damaged wheel. I had to buy a new wheel, and decided to buy 4 new tires. Long story short, I could not get a return call for 3 days!! I drove to the dealersh wheel. I had to buy a new wheel, and decided to buy 4 new tires. Long story short, I could not get a return call for 3 days!! I drove to the dealership to talk to the mgr. He was not sorry nor concerned that I was trying to reach him. As far as I am concerned, he was not fair to me. More

I had an amazing experience when I came in to look for a new vehicle and traded in my old one. Martin Delays greeted me as I walked in and was patient with me while I waited for my sister and brother in law new vehicle and traded in my old one. Martin Delays greeted me as I walked in and was patient with me while I waited for my sister and brother in law to meet me there. I did not feel pressured or rushed. He listened to what I wanted and offered selections that fit my need. He was very knowledgeable, professional and nice. I loved the level of service he gave. My first time at this dealership and compared to others I've been to in the past this one is superb. I am happy I chose this dealership and was happy to drive off wity my new 2020 Hyundai Elantra. Thank you Martin (in Sales) and Michele (in finance) for making my car buying process so smooth. Will definitely be recommending others. More

Wheel service went ok until they stripped 3 bolts/nuts. Now they say I HAVE TO PAY $300 to have them fix it. I say not fair! Service manager was supposed to call me this morning to discuss a solution. He h Now they say I HAVE TO PAY $300 to have them fix it. I say not fair! Service manager was supposed to call me this morning to discuss a solution. He has not called yet; it is 1:50 PM! More