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Northwest Hyundai

Houston, TX

1.9
626 Reviews

19300 Northwest Fwy

Houston, TX

77065

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626 Reviews of Northwest Hyundai

August 17, 2020

Very professional and adhered to safety precautions. Gave me a complete review and explained what was needed for my vehicle without any pressure. There timing was great. They were ready when I arrived and c More

by mrsrobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus, Steve Price
August 03, 2020

Went to Hub Hyundai for a recall fix on a recently purchased used vehicle. They were very courteous and kept me informed of the work they were doing. Sent recommendations of work my car needed and all More

by Nancy Doerrig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose in service
August 03, 2020

Terrible service department keep getting the run around. The left hand doesn’t seem to know what the right hand is doing. Maybe another dealer will have better service. No more Hyundai’s for us More

by Pissedoff72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
July 31, 2020

I took my car in for a blown tire and badly damaged wheel. I had to buy a new wheel, and decided to buy 4 new tires. Long story short, I could not get a return call for 3 days!! I drove to the dealersh More

by bebop777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Sanchez
July 21, 2020

I had an amazing experience when I came in to look for a new vehicle and traded in my old one. Martin Delays greeted me as I walked in and was patient with me while I waited for my sister and brother in law More

by Cherry
Recommend Dealer
Yes
Employees Worked With
Martin Celaya
July 14, 2020

Wheel service went ok until they stripped 3 bolts/nuts. Now they say I HAVE TO PAY $300 to have them fix it. I say not fair! Service manager was supposed to call me this morning to discuss a solution. He h More

by bebop777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley, George
June 20, 2020

Good service. Friendly people. Improved the waiting area. I would recommend and appreciate a curtesy ride home though. All in all I am satisfied with this dealership. More

by Mrs. Gretski
Recommend Dealer
Yes
Employees Worked With
Ashley
June 20, 2020

Best service you could as for. High recommend! Every time I get my vehicle serviced she always checks everything and recommends any bring j need to be done! She’s one of the best! 10 star ranking if I could! More

by BLawrence21
Recommend Dealer
Yes
Employees Worked With
Ashley (5 stars), Bob Rea, John Lowe
May 26, 2020

Received an oil change, service was fast and staff was friendly and knowledgeable. I will recommend this dealership to friends and family. Thanks Hyundai Hub More

by Kellyrenee38
Recommend Dealer
Yes
Employees Worked With
Jesus , Steve Price, Bob Rea, John Lowe
May 04, 2020

Ashley Everett at the service department was a breath of fresh air. I was not rushed to make any decisions; I was given all the possible options and wasn’t oversold. This is the most honest and reliable se More

by gingeragreen
Recommend Dealer
Yes
Employees Worked With
Ashley Everett
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