Northwest Hyundai
Houston, TX
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626 Reviews of Northwest Hyundai
Very professional and adhered to safety precautions. Gave me a complete review and explained what was needed for my vehicle without any pressure. There timing was great. They were ready when I arrived and c me a complete review and explained what was needed for my vehicle without any pressure. There timing was great. They were ready when I arrived and called when they were running past the scheduled completion time. The pricing, specifically the state inspection, was higher than others but I was comfortable paying more for the convenience of having it done along with the other services I needed. More
Went to Hub Hyundai for a recall fix on a recently purchased used vehicle. They were very courteous and kept me informed of the work they were doing. Sent recommendations of work my car needed and all purchased used vehicle. They were very courteous and kept me informed of the work they were doing. Sent recommendations of work my car needed and allowed me to accept or decline. I would use this dealership again. More
Terrible service department keep getting the run around. The left hand doesn’t seem to know what the right hand is doing. Maybe another dealer will have better service. No more Hyundai’s for us The left hand doesn’t seem to know what the right hand is doing. Maybe another dealer will have better service. No more Hyundai’s for us More
I took my car in for a blown tire and badly damaged wheel. I had to buy a new wheel, and decided to buy 4 new tires. Long story short, I could not get a return call for 3 days!! I drove to the dealersh wheel. I had to buy a new wheel, and decided to buy 4 new tires. Long story short, I could not get a return call for 3 days!! I drove to the dealership to talk to the mgr. He was not sorry nor concerned that I was trying to reach him. As far as I am concerned, he was not fair to me. More
I had an amazing experience when I came in to look for a new vehicle and traded in my old one. Martin Delays greeted me as I walked in and was patient with me while I waited for my sister and brother in law new vehicle and traded in my old one. Martin Delays greeted me as I walked in and was patient with me while I waited for my sister and brother in law to meet me there. I did not feel pressured or rushed. He listened to what I wanted and offered selections that fit my need. He was very knowledgeable, professional and nice. I loved the level of service he gave. My first time at this dealership and compared to others I've been to in the past this one is superb. I am happy I chose this dealership and was happy to drive off wity my new 2020 Hyundai Elantra. Thank you Martin (in Sales) and Michele (in finance) for making my car buying process so smooth. Will definitely be recommending others. More
Wheel service went ok until they stripped 3 bolts/nuts. Now they say I HAVE TO PAY $300 to have them fix it. I say not fair! Service manager was supposed to call me this morning to discuss a solution. He h Now they say I HAVE TO PAY $300 to have them fix it. I say not fair! Service manager was supposed to call me this morning to discuss a solution. He has not called yet; it is 1:50 PM! More
Good service. Friendly people. Improved the waiting area. I would recommend and appreciate a curtesy ride home though. All in all I am satisfied with this dealership. I would recommend and appreciate a curtesy ride home though. All in all I am satisfied with this dealership. More
Best service you could as for. High recommend! Every time I get my vehicle serviced she always checks everything and recommends any bring j need to be done! She’s one of the best! 10 star ranking if I could! I get my vehicle serviced she always checks everything and recommends any bring j need to be done! She’s one of the best! 10 star ranking if I could! More
Received an oil change, service was fast and staff was friendly and knowledgeable. I will recommend this dealership to friends and family. Thanks Hyundai Hub friendly and knowledgeable. I will recommend this dealership to friends and family. Thanks Hyundai Hub More
Ashley Everett at the service department was a breath of fresh air. I was not rushed to make any decisions; I was given all the possible options and wasn’t oversold. This is the most honest and reliable se fresh air. I was not rushed to make any decisions; I was given all the possible options and wasn’t oversold. This is the most honest and reliable service experience I have ever had. I highly recommend the HUB Hyundais team! More