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Northwest Hyundai
Houston, TX
626 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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626 Reviews of Northwest Hyundai
October 05, 2015
Don't bother to make an appointment online Second time I have take my 2007 Santa Fe in for recall/warranty work, both times I made an appointment for a Friday morning, which is my only day off, Second time I have take my 2007 Santa Fe in for recall/warranty work, both times I made an appointment for a Friday morning, which is my only day off, both times after I got there are my appointed time, I was told that it would be Monday before anything could be worked on as they were to busy the day of and didn't have anyone to do warranty work on Saturday. No apologies, no reschedule, the Manager Paul Wicher was the most unhelpful to the point of being rude. Wasted time with no heads up that it couldn't be completed that day. Both issues were supposed to take 2 hours, I asked what was the point of making an appointment if it wasn't going to be honored, no real response or apology. Never again, had considered trading in and purchasing a new car within the year, but not from here, based on their service department. More
by Belhol9319
Employees Worked With
Paul Wicher
October 04, 2015
Helpful, Quick, Knowledgeable Everyone at the dealership was very friendly and helpful. The main reason I decided to come to this dealership was because of Tashima Ayers. She was e Everyone at the dealership was very friendly and helpful. The main reason I decided to come to this dealership was because of Tashima Ayers. She was extremely polite and understanding and being on the phone with her was very pleasant. More
by KJB324
Verified CustomerEmployees Worked With
Tashima Ayers, Bob Rea
September 30, 2015
smooth because of my new experiance with Hub, i have a new level for other dealers. thanks Hub. It was nice and smooth, couldnt believe i was done. because of my new experiance with Hub, i have a new level for other dealers. thanks Hub. It was nice and smooth, couldnt believe i was done. More
by MARTIN_RIVERA
Employees Worked With
Martin O.
September 30, 2015
friendly sales team and great service Great dealership. I'd recommend to friends and family. Sales staff was friendly and finance was quick and easy. I'll be back for my next vehicle. Great dealership. I'd recommend to friends and family. Sales staff was friendly and finance was quick and easy. I'll be back for my next vehicle. More
by LILPRINCESS0303
Employees Worked With
ryan mangold
September 24, 2015
Great experience! Thanks Steve for making this car buying experience the best! Great customer service and truly listening to what I wanted! You are the best! Outstandi Thanks Steve for making this car buying experience the best! Great customer service and truly listening to what I wanted! You are the best! Outstanding work! More
by SUPADIVA01
Employees Worked With
Steve Price
September 23, 2015
Awesomeness Everyone was super nice and very polite. I couldn't think of any better place to buy a new car than at the hub! Awesome people! Everyone was super nice and very polite. I couldn't think of any better place to buy a new car than at the hub! Awesome people! More
by SUPERDAVERED1
Employees Worked With
Troy Oneal, Chris Torres
September 17, 2015
Best car buying experience yet I had the worst time looking for a car until I came here. Carlos made the whole car buying experience fun again. Thanks hub Houston ?? I had the worst time looking for a car until I came here. Carlos made the whole car buying experience fun again. Thanks hub Houston ?? More
by CAROLBSHARP
Employees Worked With
Carlos Barbosa
September 08, 2015
Hub Hyundai Great employees that care. Worked hard to make sure we were happy with our purchase. Am very pleased with the vehicle and staff, Follow- up calls an Great employees that care. Worked hard to make sure we were happy with our purchase. Am very pleased with the vehicle and staff, Follow- up calls and service so far have been up to par. More
by CINDA1951
Employees Worked With
Bob Rea
September 08, 2015
The HUB folks were professional and effective. Buying a new car is never simple or easy. However, the HUB folks went through the paces professionally and with utmost courteous. Of course, the Equ Buying a new car is never simple or easy. However, the HUB folks went through the paces professionally and with utmost courteous. Of course, the Equus is an exceptional automobile which almost sells itself. Once the decision was made to purchase, the HUB folks made the rest relatively easy. Driving the Equus for two weeks has made the ordeal completely worth it. The decisions to buy the Equus and to buy it from Hub Hyundai turned out to be good ones. More
by ROGER.ETHRIDGE
Employees Worked With
Ryan Mangold, Ronald Valarezo
September 01, 2015
The "Family Service Dealership" This has to be the best dealership-handsdown in the West Houston area! Me and my mother gotten 4 vehicles from here (so far) and have yet to have any This has to be the best dealership-handsdown in the West Houston area! Me and my mother gotten 4 vehicles from here (so far) and have yet to have any major issues. They make you feel at home and they aren't overbearing like a lot of other dealerships tend to be. They make buying a car easy and convenient. No matter what your situation may be when walking into Hub Hyundai-West, they'll treat you like you're family and put you in a vehicle that fits you and your financial needs. Trust me, you won't go wrong by choosing this place! Troy Oneal is the man! He's all about business and so are the people who work under him. They're patient and very understanding. Go to Hub Hyundai-West and tell them the Bell family sent you! You won't regret it. More
by MrSedric24
Employees Worked With
Troy Oneal
