Northwest Hyundai

I have been searching for a vehicle to carry my tools when I travel. I found what I thought was a good vehicle at a good price. On paper and on videos the Santa Cruz looked good, BUT when you see the p when I travel. I found what I thought was a good vehicle at a good price. On paper and on videos the Santa Cruz looked good, BUT when you see the price that is MSRP, it is far from the out the door price ($51000) and then they start adding these charges and charges the price grows fast. To make things worse I was told the vehicle was there but in fact the car was still on the dock. Now if anyone tells you that Hyundai has a good warrantee then I can say not too bad but to get the bumper to bumper 100,000 mile it will cost you over $2400 Now heres the kicker. I drove 25 miles to get to the dealership expecting to buy a car and drive it home and ended up driving my own car home because they didnt have a loaner I was told by finance that yes there is 0% finance but only until the end of the month and if the car arrives after that the rate will change. Bottom line is DON'T TRUST MORTHWEST HYUNDAI it is a pit full of vipers More

MY SUGGESTION IS NEVER VISIT THIS DEALSHIP.I had spoken MY SUGGESTION IS NEVER VISIT THIS DEALSHIP. I had spoken to name called KAYTLIN and she confirmed the drive out price via message as well as over the MY SUGGESTION IS NEVER VISIT THIS DEALSHIP. I had spoken to name called KAYTLIN and she confirmed the drive out price via message as well as over the phone. she also confirmed they will honor the TrueCar.com price. She made me to go there by driving for 50min and she is not even a sales person. They have added all hidden fees into MSRP and making it 10K more than what is was discussed. If you have money and you do not care then go to this dealership. 1) Watch out the MSRP (they call Market value price adjustment not Market Sales Retail Price) what they present in the paper to you is way high than the really MSRP. Basically they are not breaking down and customer most of the time think it is MSRP then go with that. 2) APEX they added this for no reason even it is part of MSRP 3) All these adds min $10K more to a customer. Again if you have money to trash then to go this dealership. More

Everyone was polite. My only question is my appointment was at one o’clock. I was on time but car was not repaired until 3:00. It only took about 30 minutes. Fortunately I had a good book to read. is this was at one o’clock. I was on time but car was not repaired until 3:00. It only took about 30 minutes. Fortunately I had a good book to read. is this normal? More

Very nice and polite. Helped me get what I could afford. Would highly recommend him. Would highly recommend him. More

I took my Kona to have recall and have right. Tire checked instead of having right checked they put air pressure on each tire to 39 instead of 33. I am very upset. checked instead of having right checked they put air pressure on each tire to 39 instead of 33. I am very upset. More

Great service team! Always friendly and helpful! So continue to go back to them for service! continue to go back to them for service! More

I arrived at 8:02 am to get a routine oil change. Waited for over 2 hours for a routine oil change. Normal turn round time is up to a hour. I missed a dr appt. @ 10am because of this dealership delay in th for over 2 hours for a routine oil change. Normal turn round time is up to a hour. I missed a dr appt. @ 10am because of this dealership delay in the service dept. I walked out of that dealer at 10:16a.m. infuriating experience and do not ever anticipate to go to this dealership ever again! 😑 More

Great people!! They would not let me leave until I had the deal I wanted. Serviced on Saturday and the same great attention was given to me and my car!! the deal I wanted. Serviced on Saturday and the same great attention was given to me and my car!! More

Thanks Stevens for you help and choose a great car for me !!!! You was very professional and very helpful to help my new car !!!! Cheers !!!! You was very professional and very helpful to help my new car !!!! Cheers More

As we drove up to service there was a person coming to our car to get information to ask what we needed. They took our car and we went inside to wait. There was connection information for us and there was our car to get information to ask what we needed. They took our car and we went inside to wait. There was connection information for us and there was also a TV and there was also coffee. Everyone was polite. Service was great. More