Northwest Hyundai
Houston, TX
Filter Reviews by Keyword
By Type
626 Reviews of Northwest Hyundai
Awesome! I was given excellent service and an amazing deal on my vehicle. I love it, it is perfect for me and would recommend Steve to anyone! I was given excellent service and an amazing deal on my vehicle. I love it, it is perfect for me and would recommend Steve to anyone! More
My review Overall great service, was greeted immediately by Al as i walked into the building, he was super friendly and helped find what i need and wanted. Rich Overall great service, was greeted immediately by Al as i walked into the building, he was super friendly and helped find what i need and wanted. Richard in finance was awesome too. Helped me get the best deal More
Great dealership Hub Hyundai on 290 is top-notch. Have bought three Sonatas from them and have been impressed with every one of them and the service department too. Hub Hyundai on 290 is top-notch. Have bought three Sonatas from them and have been impressed with every one of them and the service department too. More
Red Hyundai Elantra The dealership was very professional and a pleasant expleasant. Enjoying the car. I would refer others to the dealership. First time I didn't stay all The dealership was very professional and a pleasant expleasant. Enjoying the car. I would refer others to the dealership. First time I didn't stay all day to purchase a vehicle. More
Great people to do business with This dealership was recommended to me by my leasing agent when I was looking to lease a new 2017 Hyundai Elantra. Great experience. A small dealersh This dealership was recommended to me by my leasing agent when I was looking to lease a new 2017 Hyundai Elantra. Great experience. A small dealership, but very friendly and professional. No high pressure salespeople. The Elantra lease was transacted with Pat Patterson, who I highly recommend. He was very knowledgeable and accommodating and the resulting buying experience was very positive. Will highly recommend this dealership and its staff to anyone looking to purchase or lease their next vehicle. More
Best Hyundai Dealership in town!! They are always professional and looking to meet every need of their customers. I have purchased two vehicles from them and each experience has been o They are always professional and looking to meet every need of their customers. I have purchased two vehicles from them and each experience has been outstanding! I will return again. More
Excellent From the start everyone was very nice my main concern was that we were going to be there all day I already knew the car I wanted and how much I was wi From the start everyone was very nice my main concern was that we were going to be there all day I already knew the car I wanted and how much I was willing to pay Bob was great showed us the car that was perfect and took very little time to get the ball rolling.. More
Very nice experience in HUB HYUNDAI During my purchase process, I felt that Hub dealership and my dealer’s staff, PAPA JOHN, are very kind and professional. They provided vehicle pricing During my purchase process, I felt that Hub dealership and my dealer’s staff, PAPA JOHN, are very kind and professional. They provided vehicle pricing discussions that were straightforward and professional to me. In addition, Papa John helps professionally out Finance & Insurance products about my vehicle. More
Comfortable Experience It was a few minutes before we were approached, as every sales person there seemed to be doing something else, and understandably so. Its no wonder th It was a few minutes before we were approached, as every sales person there seemed to be doing something else, and understandably so. Its no wonder this dealership is so busy, its a nice environment for car buying. For a relatively small dealership their selection, at least of used cars, was fairly good. Of course quantity was limited, but there was nice diversity in their selection. But this place really shines with their staff. Honestly, buying a car isn't exactly fun for me, same as many people I'd assume, however; this dealership doesn't leave you feeling like you need to shower once you leave. As are many salesmen, the men that worked with me to find a car were not only friendly, but something past that. I'm not sure what word to use here but they don't feel like salesmen. They're there to talk specs and numbers when you'd like to, or just keep a friendly chat going while you're test driving. I can't say I felt rushed or on the spot like in other dealerships, I could actually think. So while sure, they're job is still to sell you a car, they're tactics seem to revolve more around hospitality rather than shady deals or slimy wording. And that's not to say their deals aren't good, because they are. As I was told numerous times, don't look at the sticker price, let the salesmen fight for a price that works with you. It goes better than expected. All in all, for a car dealership, its a great one. I got a fair deal on a great car, what more can you ask for? More
Good Deal - Sour Deal - Right Deal I bought a pre-owned car from Hub without ever seeing it or driving it! My daughter and son-in-law undertook the task of finding me a pre-owned vehic I bought a pre-owned car from Hub without ever seeing it or driving it! My daughter and son-in-law undertook the task of finding me a pre-owned vehicle and wound up at Hub fairly late on a Saturday evening. Within 15 minutes they had sent me photos and outlined the "deal" for each. When they got home we talked about the vehicles they had driven at all the dealerships they had visited and it was time to make my decision. They were so enthusiastic about Sales Associate Chris Torres and how "un-salesie" he was yet still professional, personal and easy to make a deal with that I was ready to buy from Hub! I picked the car up on Monday night and unfortunately there were a few details on the car to be resolved and Chris Torres was committed to making every detail right. Even though it took three return visits not only did he greet me by name, but so did the service office staff and the friendly sales and administrative team in the showroom. COO/GM Mark Odat gave me his card and personal assurance that the team at Hub would make every detail right. After having purchased at least ten new and pre-owned vehicles in my lifetime from various dealerships in the Houston Metro area, I can say the team at Hub are outstanding! I will absolutely recommend Chris Torres and Hub and when the time comes to purchase another vehicle - Hub and Chris Torres will be first on my list. Linda P More