Northwest Hyundai
Houston, TX
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626 Reviews of Northwest Hyundai
Friendly like family These gentlemen are very good employees. Wife and I left very pleased. THANKS They even provided us a meal that we appreciate. We will be going back These gentlemen are very good employees. Wife and I left very pleased. THANKS They even provided us a meal that we appreciate. We will be going back to speak to friends like these TWO gentlemen, so once again THANKS More
Papa John He was straight forward and to the point, didn't like to waste any time. Considerate to what I wanted and got me in and out of there quickly. He was straight forward and to the point, didn't like to waste any time. Considerate to what I wanted and got me in and out of there quickly. More
The best service ever!! I was able to walk in and test drive a vehicle in less than 20 minutes. Once I picked out my vehicle the staff was very enthusiastic to help me get t I was able to walk in and test drive a vehicle in less than 20 minutes. Once I picked out my vehicle the staff was very enthusiastic to help me get the numbers where they needed to be to fit my budget. Overall, best experience EVER!!! More
Happy with the car and service. My salesman is the best. This is the third card we have purchased from Bob. I am very happy with my new Azera. The new safety features are awesome and I'm still getting acquainted with everything on the car. The Hub team, es I am very happy with my new Azera. The new safety features are awesome and I'm still getting acquainted with everything on the car. The Hub team, especially Bob in Sales, and James in Service are the best. More
Great dealership Great dealer and the employees went out of the way tomake sure that you didn't feel pressured. They also went out of the way to get the vehicle financ Great dealer and the employees went out of the way tomake sure that you didn't feel pressured. They also went out of the way to get the vehicle financed. More
Thank HUB Hyundai 290 The best experience and customer service, very polaid salesman and managers, the process of the sale was extremly profesional , definily truly excepti The best experience and customer service, very polaid salesman and managers, the process of the sale was extremly profesional , definily truly exceptional, way to go !!! More
My Elantra I have been doing business with Hub since 2006 when I met with Bob Cox. I have known Burl Franklin for the same period of time. I have bought many ca I have been doing business with Hub since 2006 when I met with Bob Cox. I have known Burl Franklin for the same period of time. I have bought many cars from. In the past I have brought many cars. 2017 Elantra is my latest purchase. I: am looking to driving this car for a long time. More
Presssure Sales Tactics Sales tactics to pressure me to buy dealer GAP insurance was a complete turnoff when compared with previous sales experience. After explaining to the Sales tactics to pressure me to buy dealer GAP insurance was a complete turnoff when compared with previous sales experience. After explaining to the finance guy that I didn't want dealer Gap insurance because I could purchase GAP coverage from my own insurance company at fraction of the cost, your representatives refused to accept my decision. After 3 more attempts to get me to buy the insurance, I decided that I wouldn't buy another car from HUB. Keep in mind that my decision wasn't made lightly having previously bought 2 vehicles from HUB all with positive experience. In addition, I asked the finance guy to make sure that all of the paper work was complete before I left the dealership and that I wouldn't be called back to sign additional paperwork because I live 2 hours away. Two days later the dealership called and asked me to come back in to sign or re-sign some more papers (a major inconvenience). All of the previous good will and customer satisfaction that I had with this dealership was gone! I've now bought 4 Hyundai vehicles, 3 from HUB and 1 from South Point. Going forward I will look to other dealerships for my car buying needs. More
Hyundai review Amazing experience and I couldn't have asked for a better deal then what I walked out with. I will definitely recommend them to friends and family. Amazing experience and I couldn't have asked for a better deal then what I walked out with. I will definitely recommend them to friends and family. More
New car purchase Starting with Finance managers, Troy Oneal, Richard, salesman Henry Bennett were extremely understanding, professional and down right very honest tha Starting with Finance managers, Troy Oneal, Richard, salesman Henry Bennett were extremely understanding, professional and down right very honest that customer like myself values a lot. They were absolutely very patient and respectful, without getting irritated or getting smart a.., like some other dealers, as Ron Carter in Houston. Thanks for your time. More