Northtown Subaru
Amherst, NY
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452 Reviews of Northtown Subaru
The best sale consultant I have ever dealt with. Very friendly, sincerely, very knowledgeable and patiently to answer questions. Highly recommended. Very friendly, sincerely, very knowledgeable and patiently to answer questions. Highly recommended. More
Service associate Nick manifested great customer service skills. He was courteous, very helpful and efficient. Thank you for your assistance and kindness Nick! skills. He was courteous, very helpful and efficient. Thank you for your assistance and kindness Nick! More
Second time having car serviced first time they forgot to replace oil cap, car starting smoking and had to return to dealership to have another oil change and have cap replaced. second visit oil change and replace oil cap, car starting smoking and had to return to dealership to have another oil change and have cap replaced. second visit oil change and tire rotation, I assume oil was changed but upon arrival to pick up car I noticed tires had not been rotated as I had labeled them driver front and passenger front. The fact I felt it necessary to label my tires makes me feel they are not trustworthy. Only plus Service Rep was very nice and had my tires rotated immediately upon my discovery! More
My car was processed for service as soon as I arrived. The service rep was very pleasant. The work was accomplished promptly. I waited in the waiting area, which was clean, comfortable, and had coffee. The service rep was very pleasant. The work was accomplished promptly. I waited in the waiting area, which was clean, comfortable, and had coffee. The car was washed without asking for it, which was greatly appreciated. All in all an excellent experience. More
The service staff is awesome especially Andy. He was very attentive and knowledgeable. He also remembered my late husband, which meant so much to me! He was very attentive and knowledgeable. He also remembered my late husband, which meant so much to me! More