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Northtown Subaru

Amherst, NY

4.9
474 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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474 Reviews of Northtown Subaru

February 13, 2025

I went to Northtown to browse, but Amani was great, she answered all of my questions, she was very knowledgeable and after she agreed to the price I wanted to spend I signed the papers and left with a new More

by JL75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani Elbanna
Feb 13, 2025 -

Northtown Subaru responded

We're delighted to hear that Amani provided you with such a positive experience at Northtown Subaru. Enjoy your new car and thank you for choosing us!

February 12, 2025

The service was great. The staff were friendly and knowledgeable. They have done a great job with all my Subarus. More

by bpbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Feb 12, 2025 -

Northtown Subaru responded

Hi Bpbarry, thank you for sharing your positive experience with us at Northtown Subaru! We're delighted to hear that our team has consistently provided great service for all your Subarus. We look forward to continuing this trend in the future! Safe travels!

February 12, 2025

Great service. Specially the transportation option from and to the dealer. Service was fast and efficient. More

by cleft-xerox-ice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Feb 13, 2025 -

Northtown Subaru responded

We're delighted to hear you enjoyed the transportation option and efficient service at Northtown Subaru! Thank you for sharing your positive experience with us. We look forward to serving you again in the future!

February 11, 2025

Working with Chris Troxel back in the Fall of ‘24, we purchased a 2025 Forester. Our experience with Northtown Subaru & Chris was outstanding, so much so, we went back to Chris & Company to purchase anot More

by dlong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Troxel , Michael Ahern
Feb 12, 2025 -

Northtown Subaru responded

It's wonderful to hear that Chris and the Northtown Subaru team provided you with outstanding service not once, but twice! We appreciate your continued trust in us for both of your Forester purchases. Enjoy the rides!

February 10, 2025

Caleb was very polite knowing what he’s doing on his job very understanding listening to what I got to say he was not a pushy salesman like some of them are. The first car I looked at he didn’t. I told him More

by Kitti13k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Feb 11, 2025 -

Northtown Subaru responded

Thank you for sharing your experience with Caleb at Northtown Subaru! We're glad to hear he provided attentive and polite service, helping you find the right car. We appreciate your recommendation and look forward to assisting you again in the future!

February 07, 2025

We were warmly greeted by Nelson Eagle when we went into the showroom. After showing interest in researching Forresters he assigned us to salesman Brandon Mednick. Brandon was very personable, informative a More

by Flatfoot.247
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick
Feb 08, 2025 -

Northtown Subaru responded

Hi! Thank you for sharing your experience with us at Northtown Subaru! We're delighted to hear that Nelson and Brandon provided such a welcoming and pressure-free environment. It's great to know the process was smooth from start to finish, and we appreciate your future referrals. Enjoy your Subaru Forester!

February 02, 2025

Chris Troxel help us all the way! Purchasing our new car and left satisfied TY! More

by Kathleen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Troxel 5 stars too
Feb 03, 2025 -

Northtown Subaru responded

We're so glad Chris could assist you with your purchase, Kathleen! Thanks for choosing Northtown Subaru and enjoy your new vehicle!

February 01, 2025

Service was great work was done in a timely manner and Samuel updated me to!!!! More

by gabbiebev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Barillari
Feb 03, 2025 -

Northtown Subaru responded

We're so glad to hear it! Thank you for rating us five stars! – Northtown Subaru

January 29, 2025

Had an easy time selecting a car here. They made the whole process seamless and even took car of the insurance and DMV changeover on my behalf. More

by Sjgrzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani Elbanna, Caleb Krantz
Jan 29, 2025 -

Northtown Subaru responded

We're delighted to hear that your car selection process was smooth and hassle-free at Northtown Subaru! It's great to know our team could assist with the insurance and DMV changeover for you. Enjoy your new ride!

January 29, 2025

I can’t say enough about the staff here - they are all communicative, helpful, and prompt. Excellent customer service every time I bring my car in. More

by Alicia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Jan 29, 2025 -

Northtown Subaru responded

Hi Alicia! Thank you for the kind words! We're delighted to hear that our Northtown Subaru team consistently provides excellent service. We look forward to seeing you again soon!

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