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Northtown Subaru

Amherst, NY

4.9
840 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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840 Reviews of Northtown Subaru

November 06, 2026

Excellent service . They listened to me about the issue with my car. Kept me informed thru the the repair. More

by Tcaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Nov 07, 2026 -

Northtown Subaru responded

Hi Tcaya, thank you for sharing your feedback about our service team. We appreciate your business here at Northtown Subaru!

November 01, 2026

Sales representative and manager were extremely helpful. Got me in the car I wanted in no time. More

by acrage18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Nov 02, 2026 -

Northtown Subaru responded

Thank you for choosing us! We'll see you next time. Safe travels!- The Northtown Subaru Team

October 31, 2026

Service staff greeted me with paperwork ready and completed. Was shown the waiting room and coffee. Kept informed of the progress and diagnosed the issue quickly. Repairs were scheduled. More

by fpelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew at service.
Oct 31, 2026 -

Northtown Subaru responded

Thank you for highlighting our prompt service, clear communication, and comfortable amenities. We look forward to serving you again at Northtown Subaru! Safe travels!

October 26, 2026

Fast and comfortable experience when trading in an older Subaru and purchasing a new one. More

by mackey.bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin M
Oct 26, 2026 -

Northtown Subaru responded

Hi Mackey! Thank you for leaving us this five-star review and kind words about our sales team at Northtown Subaru. We'll see you next time!

October 24, 2026

It was a great buying experience start to finish. I was in the market for a new car after my last one was totaled. Jason let me test drive the 2 models I was most interested in — Impreza & Crosstrek. More

by Erika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wilkinson
Oct 25, 2026 -

Northtown Subaru responded

Hi Erika, it's fantastic to hear that Jason and our team made your experience seamless and enjoyable from test drive to delivery. We appreciate your trust and confidence in choosing Northtown Subaru. Have a fabulous drive in your new Crosstrek!

October 20, 2026

Solid crew, very friendly. Got me in and out within an hour for my service and inspection. Highly recommend! More

by Evanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Oct 21, 2026 -

Northtown Subaru responded

Hi Evan, we're glad we could get you in and out so quickly for your service at Northtown Subaru! Thanks for recommending the team!

October 19, 2026

Car engine was ransacked by a small animal chewing wires and disabling front view camera in my 4 week old Subaru Crosstrek Hybrid Limited. Joshua Meyer immediately informed me that car warranty would NOT pa More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Meyer
Oct 19, 2026 -

Northtown Subaru responded

Thank you, Mac, for your thoughtful review of Joshua and our team. We truly appreciate you choosing us at Northtown Subaru during such a challenging time and we wish you smooth sailing from here on out!

Oct 19, 2026 -

Mac responded

I’m a walking advertisement for your company! Truly better than other car dealerships with whom I’ve been involved! Even your waiting area included the customary drinks/finger food/magazines, it ALSO included a free phone/computer charging station for multiple use.

October 19, 2026

Excellent service and detailed work on the my forester. Thank you, I really appreciate it! More

by Buffbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Oct 20, 2026 -

Northtown Subaru responded

Thank you for trusting the Northtown Subaru team with your Forester's service needs! It's our privilege to serve you and we look forward to doing so again next time. Take care!

October 19, 2026

I went in to lay out my options on either buying out or renewing my lease, I worked with Brandon and he was amazing, he made everything super easy and understandable and got us into a new lease with a grea More

by skivviez
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 19, 2026 -

Northtown Subaru responded

We'll be sure to pass along your kind words to Brandon. The Northtown Subaru team looks forward to working with you again in the future! Take care!

October 19, 2026

The employees are great, conscientious and helpful. My car is always serviced timely, it’s always a good experience! More

by Lg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Neumann
Oct 19, 2026 -

Northtown Subaru responded

We’re glad you’re always in good hands here at Northtown Subaru. Thank you for sharing your review! Looking forward to seeing you again 😉

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