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Northtown Subaru

Amherst, NY

4.9
818 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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818 Reviews of Northtown Subaru

September 12, 2026

I was treated so well at this dealership by my salesman he knew everything about the car I was looking for he was polite accurate did not waste my time answered all my questions and made the best deal poss More

by Marymacaluso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
September 08, 2026

As always, great service was provided by the dealership. I wouldn’t expect anything less. More

by bleats.17giddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie
Sep 08, 2026 -

Northtown Subaru responded

Thank you for the five-star review and your kind words about our service team at Northtown Subaru! We'll see you next time!

September 04, 2026

Easy to work. with salesman jim Filipski. went out of his way to help us. Recommend them to everyone More

by gtcunningham700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Filipski
Sep 04, 2026 -

Northtown Subaru responded

Thank you for recommending Jim and the team at Northtown Subaru! We really appreciate your business, and we hope to see you again down the road. Safe travels!

September 02, 2026

I visited Northtown Subaru to lease a car for my daughter.. Amani was the leasing consultant and she was absolutely amazing. I was concerned about pricing and of course my daughter was concerned a More

by Bernardocolon819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elbanna,Amani
Sep 02, 2026 -

Northtown Subaru responded

Bernard, we’re thrilled Amani and Brian worked with you to find the perfect vehicle for your daughter and made the leasing process smooth and stress-free. We’re also delighted to hear our entire Northtown Subaru team was courteous and professional. We truly appreciate your business and hope your daughter enjoys her new car!

September 02, 2026

Services as expected-oil change/tire rotation Nothing special Unfortunately didn’t top my fluids More

by nadiamcquiggan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Sep 02, 2026 -

Northtown Subaru responded

Thank you for your feedback. We’re glad you chose us for your service, and we regret that your fluids were not topped off as expected. We appreciate you bringing this to our attention! - The Northtown Subaru Team

September 01, 2026

Andrew was courteous and informative. Explained the recommendations cited in the multipoint inspection. Gave a cost estimate and timetable for scheduling. Also contacted the branch manage More

by Gert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 02, 2026 -

Northtown Subaru responded

Gert, it means a lot to hear that you feel so well cared for by Andrew and our team! Thank you for choosing Northtown Subaru and sharing your positive feedback.

August 31, 2026

Good and efficient service . The staff was courteous and very helpful. The communication via text made everything very easy. More

by marylynne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Aug 31, 2026 -

Northtown Subaru responded

Marylynne, we're pleased to hear that our team's efficient service and clear communication made your experience smooth. Thank you for choosing Northtown Subaru! Safe travels!

August 30, 2026

I was very satisfied with the service my car received and with help I received from Gabriel when I dropped off and picked up my car. More

by Barryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Aug 31, 2026 -

Northtown Subaru responded

Barry, we're glad Gabriel took such good care of you and your car. Thank you for choosing Northtown Subaru and for your five-star rating! We hope to see you back again down the road. Safe travels!

August 26, 2026

Sherrie was terrific! Took good care of me and got me out in good time…she explained my options, recommended service, and overall car health. More

by phosken1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie, Michael Ahern
Aug 27, 2026 -

Northtown Subaru responded

It's wonderful to hear that Sherrie took such good care of you! We'll pass along your kind words to her. Thank you for choosing Northtown Subaru!

August 23, 2026

Very helpful and accommodating. Kevin worked with me to come up with a good plan. I love the evening hours. Everyone is very helpful. More

by AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 24, 2026 -

Northtown Subaru responded

Hi AS, we're glad Kevin and our team were so helpful! Thank you for choosing Northtown Subaru and for sharing your experience with us! Safe travels ahead!

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