
Northtown Subaru
Amherst, NY
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560 Reviews of Northtown Subaru
I recently purchased a car and had an excellent experience working with Adam. He was very knowledgeable about every step of the process and made sure I understood everything as we went along. Altho experience working with Adam. He was very knowledgeable about every step of the process and made sure I understood everything as we went along. Although he’s young, he’s been doing this for seven years, and it really shows in his expertise. There was a slight delay in picking up my car over the weekend due to insurance reasons (no fault of the dealer by any means), but he stayed on top of everything and ensured the process was seamless come Monday. I really appreciated that he went above and beyond by reaching out to me on his day off to confirm everything was ready for me to pick up the car without any issues. Overall, I highly recommend Adam for anyone looking to purchase a car—he’s efficient, professional, and dedicated to making the process smooth and stress-free! More
I recently purchased a car and had an excellent experience working with Adam. He was very knowledgeable about every step of the process and made sure I understood everything as we went along. Altho experience working with Adam. He was very knowledgeable about every step of the process and made sure I understood everything as we went along. Although he’s young, he’s been doing this for seven years, and it really shows in his expertise. There was a slight delay in picking up my car over the weekend due to insurance reasons (no fault of the dealer by any means), but he stayed on top of everything and ensured the process was seamless come Monday. I really appreciated that he went above and beyond by reaching out to me on his day off to confirm everything was ready for me to pick up the car without any issues. Overall, I highly recommend Adam for anyone looking to purchase a car—he’s efficient, professional, and dedicated to making the process smooth and stress-free! More
I recently purchased a car and had an excellent experience working with Adam. He was very knowledgeable about every step of the process and made sure I understood everything as we went along. Altho experience working with Adam. He was very knowledgeable about every step of the process and made sure I understood everything as we went along. Although he’s young, he’s been doing this for seven years, and it really shows in his expertise. There was a slight delay in picking up my car over the weekend due to insurance reasons (no fault of the dealer by any means), but he stayed on top of everything and ensured the process was seamless come Monday. I really appreciated that he went above and beyond by reaching out to me on his day off to confirm everything was ready for me to pick up the car without any issues. Overall, I highly recommend Adam for anyone looking to purchase a car—he’s efficient, professional, and dedicated to making the process smooth and stress-free! More
I always work with Andy Stewart and Joe Hurley. I have never been disappointed; they are the best: knowledgeable, efficient, courteous , friendly and helpful. I rely on them completely. I have never been disappointed; they are the best: knowledgeable, efficient, courteous , friendly and helpful. I rely on them completely. More
Adam was exceptional. He spent hours with me making sure I understood everything He was professional, patient, pleasant, knowledgeable He is a valuable asset to Northto He spent hours with me making sure I understood everything He was professional, patient, pleasant, knowledgeable He is a valuable asset to Northtown. He made me feel/believe that I could call him anytime with questions or advice. He’s a FIVE STAR More
I have been buying new cars since 1972. Out of all the dealerships that I have been associated with. I have always returned back to Northtown because they always treat me as being knowledge Out of all the dealerships that I have been associated with. I have always returned back to Northtown because they always treat me as being knowledgeable and one of the family. Hey, being female! I never left feeling taken. More
Caleb made the process of choosing a vehicle enjoyable. Very knowledgeable and patient with all of my questions. All the staff I worked with were kind and made me feel at ease. They did not try to upsell Very knowledgeable and patient with all of my questions. All the staff I worked with were kind and made me feel at ease. They did not try to upsell. I couldn’t recommend this dealership enough! More
I worked with Dan, who was great! He is professional, knowledgeable and helpful! I had an oil change and a detail. My 2017 Outback looked like a new car after the detail. I’m very hap He is professional, knowledgeable and helpful! I had an oil change and a detail. My 2017 Outback looked like a new car after the detail. I’m very happy with the service department. More
If I lived close enough to NORTHTOWN Subaru I would probably buy my next car there. While traveling to visit family in Amherst All thd dash lights lit up and an error code came up. I really didn’t w probably buy my next car there. While traveling to visit family in Amherst All thd dash lights lit up and an error code came up. I really didn’t want to drive 5 hours back home with a problem so I pulled into NORTHTOWN SUBARU ad I had to drive right by. Everyone was courteous, and very helpful. From Bill who directed me into the garage and made sure I had new battery in my key fob when I told him no key access was coming up, and immediately got a technician to diagnose the problem. Then Andy Stewart Looked up my car and determined I had A warranty on it and my repairs would probably be covered. He told me he would work up the service order and give me a price on something else I needed and would contact me with cost info before they did the work. I thought the work was completed quickly and competently. Am so glad I stopped there. They did not for one second make me feel like I was jamming up their schedule nor that I would be taken advantage of as a traveler in distress Thank You all. You are the best! More