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Northtown Subaru

Amherst, NY

4.9
448 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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448 Reviews of Northtown Subaru

January 08, 2025

Very professional, worked with us in all aspects. Explained things very well. Great knowledge of the vehicle. More

by flytier25@msn.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Geiger, Michael Ahern
January 08, 2025

Jack and Andrew were very professional keeping us informed on our repair. They helped us facing the problems with back ordered parts. I would recommend them to anyone with an issue. The have our Suba More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
January 06, 2025

Was great. Sam was the best. Very polite and professional!! Everything was on time and seemed very organized. An overall great experience. None of us like to ha More

by pizzagail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 06, 2025 -

Northtown Subaru responded

We're delighted to hear that Sam and our Northtown Subaru team made your service visit a breeze! Thank you for sharing your positive experience, and we're here whenever you need us. Safe travels!

January 06, 2025

Great dealerhip. Service staff are always kind and professional. I've always been treated with respect and dignity. More

by Kathleen.ammirato
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry in sales; Nick, Andrew, Edwin in service, Michael Ahern
Jan 06, 2025 -

Northtown Subaru responded

Kathleen, we're delighted to hear that our Northtown Subaru team has consistently provided you with respectful and professional service. Thank you for your kind words! Safe travels!

January 04, 2025

Aubrey was very kind and professional. She knew right away what was happening with my car! More

by Sushawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Jan 04, 2025 -

Northtown Subaru responded

Hi Sushawk! Thank you for leaving us this five-star review and kind words about Aubrey from our service team at Northtown Subaru! We'll see you next time!

January 04, 2025

I brought my car in for minor problems with coolant level (too low) and non-closing hood latch. Coolant was added and hood latch cleaned and lubricated. I was out in a reasonable amount of time. Andy and More

by Eugene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Jan 04, 2025 -

Northtown Subaru responded

Hi Eugene! We're glad to hear that Andy and our team at Northtown Subaru took care of your car's problems efficiently. Thank you for sharing your experience with us!

January 03, 2025

The buying process was smooth. Karen provided more than sufficient details about the car and helped identify key protection packages, which gave me peace of mind. Karen took me fro More

by Srinath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Schultz
Jan 03, 2025 -

Northtown Subaru responded

Srinath, we're delighted to hear that Karen and the Northtown Subaru team made your buying process smooth and stress-free. Thank you for sharing your experience with us! Enjoy your new car!

January 02, 2025

Sherrie was extremely kind and friendly and efficient! !! She explained what would be done and how long it may take. When my car was ready she came and got me and my car was driven up to me and off I went! More

by pamela.jurek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie
Jan 02, 2025 -

Northtown Subaru responded

Hi Pamela, we're delighted to hear that Sherrie provided such a friendly and efficient experience at Northtown Subaru! Thank you for sharing your positive feedback with us. Safe travels until we see you next time!

January 01, 2025

I had bought my 2024 Subaru last December at NT (and sales dept. was wonderful) and was bringing it in for the New York State inspection. When I made the appointment, I had also said I would need a shu More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Kyle, Jonah, Jenny, Bob
Jan 02, 2025 -

Northtown Subaru responded

Anne, we're delighted to hear that Bob and the Northtown Subaru team went above and beyond to ensure your experience was seamless. Thank you for sharing this wonderful feedback with us! We appreciate your continued trust in our service.

December 31, 2024

Jack helped me out a lot with a lot of questions and concerned I have and my car was done being serviced very fast 10/10! More

by Jujul96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 31, 2024 -

Northtown Subaru responded

We're delighted to hear that Jack was able to assist you with all your questions and concerns at Northtown Subaru. It's great that the service on your car was completed quickly too! Thanks for sharing this fantastic feedback!

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