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Northtown Subaru

Amherst, NY

4.9
748 Reviews
Call Dealership (716) 992-6547
View Awards

3930 Sheridan Drive

Amherst, NY

14226

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748 Reviews of Northtown Subaru

April 21, 2026

Wonderfully efficient and friendly. They got me in and out for my Outback’s first service in just about 30 minutes if not less. More

by Evanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Report | Print
Apr 22, 2026 -

Northtown Subaru responded

Hi Evan, thank you for choosing Northtown Subaru and for sharing your positive feedback about our efficient and friendly service team. See you next time!

April 20, 2026

Friendly, quick, and thorough. The new express service rocks. Less than 45 minutes for an oil change. Check +. More

by Aenema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone!
Report | Print
Apr 21, 2026 -

Northtown Subaru responded

Hi Aenema! Thanks for sharing your experience with our express service at Northtown Subaru! We're happy to have helped you so quickly. See you next time!

April 19, 2026

Fast service with Andrew and crew when I was in for oil change and tire rotation More

by tom.iak61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 20, 2026 -

Northtown Subaru responded

Hi Tom! We appreciate your shoutout to Andrew and our team at Northtown Subaru! We'll see you next time!

April 19, 2026

Very friendly and professional. They kept me abreast of the service being done and got it done in a timely manner. More

by michael.schettig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Apr 20, 2026 -

Northtown Subaru responded

Hi Michael, thank you for your kind words! We're so glad everything went smoothly and that you felt well-informed along the way. We look forward to assisting you again at Northtown Subaru!

April 18, 2026

Came in for my yearly inspection and everything went very well! I would come back again, this is my 5th Subaru! More

by chelsealynlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khoron
Report | Print
Apr 19, 2026 -

Northtown Subaru responded

Hi Chelsea!Thank you for your continued trust and support! We're glad to hear everything went smoothly during your yearly inspection. We look forward to seeing you again at Northtown Subaru!

April 11, 2026

Stopped in without appt for an oil change. Kevin was amazing! Kind, explained everything, oil change pkg discount. I'll be going back :) More

by konmaya2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Apr 12, 2026 -

Northtown Subaru responded

Hi Konmaya! Thank you for sharing your experience! It's wonderful to hear that Kevin took such great care of you. We hope to welcome you back to Northtown Subaru next time!

April 06, 2026

The service associate was friendly. He explained the service and it was completed in a timely, fair manner. More

by g.bonnevie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Apr 07, 2026 -

Northtown Subaru responded

Bonnevie, thank you for sharing your experience! We’re pleased to hear our team took great care of you from start to finish. We look forward to welcoming you back to Northtown Subaru for all of your future auto needs.

April 04, 2026

Great place to buy a car, first time buyer, everyone was super nice and happy to answer questions More

by aiw109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Sodaro, Michael Ahern
Report | Print
Apr 06, 2026 -

Northtown Subaru responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Northtown Subaru Team

April 04, 2026

As always, excellent service and great people to deal with. Work was done quickly and explained in full so I had no questions or concerns when I left. More

by judykirkwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, not Sales
Report | Print
Apr 06, 2026 -

Northtown Subaru responded

Thank you, Judy! We're glad to hear you had a great experience at Northtown Subaru. We hope to see you again down the road!

April 01, 2026

When I brought my vehicle in for inspection, not one person introduced themselves. I was in for inspection, and one of the “no-name” employees, wanted me to know that my inspection wasn’t due until Apr More

by Bkj07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Names were not offered.
Report | Print
Apr 01, 2026 -

Northtown Subaru responded

We appreciate you taking the time to share your feedback and are sorry to hear that your visit did not meet our usual standards. Please feel free to reach out if you’d like to discuss your experience further so we can work toward a resolution. Thank you, Jeremy Clark - Service Manager - (716) 202-2010

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