Northtown Subaru

Went in for service and everything went swimmingly. They explained everything well, the wait was less then an hour, and I was able to ask some questions about bringing the car in for a subsequent batte They explained everything well, the wait was less then an hour, and I was able to ask some questions about bringing the car in for a subsequent battery check. More

Prompt and kind service and repairs. Took the car in early and finished it early Took the car in early and finished it early More

Andy S. was great from the time I walked in the dealership to drop off my car. He kept me posted on the status of my car until I picked it up. He was very pr was great from the time I walked in the dealership to drop off my car. He kept me posted on the status of my car until I picked it up. He was very professional and provided great customer service. Our family comes from owning businesses. Therefore, customer service is hugh to me. This is one of the reasons I continue to bring my car to this dealership. More

Scheduling an inspection for my car was easy. And Aubrey was great to work with. Made for a pleasant experience. And Aubrey was great to work with. Made for a pleasant experience. More

We had a great experience purchasing our new Subaru. Adam did a great job introducing us to the different models available. Jenny walked us through the test drive and steps of purchasing. They worked to Adam did a great job introducing us to the different models available. Jenny walked us through the test drive and steps of purchasing. They worked together to make it very convenient for us. Very knowledgable, and personable. Thank you for your professionalism!! More

We were extremely satisfied with the service we received purchasing our 8th Outback at Northtown Subaru. Mike Stepien was our salesman and was great. purchasing our 8th Outback at Northtown Subaru. Mike Stepien was our salesman and was great. More

We had an excellent experience at northtown Subaru. Chris Troxel was most helpful and knowledgeable and made the buying experience great! Chris Troxel was most helpful and knowledgeable and made the buying experience great! More

Dealership was knowledgeable, patient and helpful. Not pushy like other Dealerships I’ve dealt with in the past. Very pleasant experience! Not pushy like other Dealerships I’ve dealt with in the past. Very pleasant experience! More

My name should have been on 4 tires for a Subaru Forester. If people came after my appointment was made they should not have used tires that were labeled or put aside for me. When I got there las Forester. If people came after my appointment was made they should not have used tires that were labeled or put aside for me. When I got there last Saturday for my appointment there were no tires left for a Subaru Forester. Someone should have been checking the quantity of tires and reordered. More

Parts dept needs to ensure parts are on hand for service appt made. Seems to be a disconnect between parts and service dept. Then service dept has to deal with telling customer they can’t do the work. Very appt made. Seems to be a disconnect between parts and service dept. Then service dept has to deal with telling customer they can’t do the work. Very avoidable mix up and frustrating situation. More