Northtown Subaru
Amherst, NY
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448 Reviews of Northtown Subaru
Jack and Andrew were very professional keeping us informed on our repair. They helped us facing the problems with back ordered parts. I would recommend them to anyone with an issue. The have our Suba informed on our repair. They helped us facing the problems with back ordered parts. I would recommend them to anyone with an issue. The have our Subaru running well. More
Was great. Sam was the best. Very polite and professional!! Everything was on time and seemed very organized. An overall great experience. None of us like to ha Sam was the best. Very polite and professional!! Everything was on time and seemed very organized. An overall great experience. None of us like to have to go to the service department with our vehicles but they made it very easy !! More
Great dealerhip. Service staff are always kind and professional. I've always been treated with respect and dignity. Service staff are always kind and professional. I've always been treated with respect and dignity. More
I brought my car in for minor problems with coolant level (too low) and non-closing hood latch. Coolant was added and hood latch cleaned and lubricated. I was out in a reasonable amount of time. Andy and (too low) and non-closing hood latch. Coolant was added and hood latch cleaned and lubricated. I was out in a reasonable amount of time. Andy and the technicians are great. More
The buying process was smooth. Karen provided more than sufficient details about the car and helped identify key protection packages, which gave me peace of mind. Karen took me fro Karen provided more than sufficient details about the car and helped identify key protection packages, which gave me peace of mind. Karen took me from test drive to delivery within two appointments. Karen and the dealership handled the dmv and insurance process also within these appointments. Very happy with Northtown Subaru. More
Sherrie was extremely kind and friendly and efficient! !! She explained what would be done and how long it may take. When my car was ready she came and got me and my car was driven up to me and off I went! !! She explained what would be done and how long it may take. When my car was ready she came and got me and my car was driven up to me and off I went! More
I had bought my 2024 Subaru last December at NT (and sales dept. was wonderful) and was bringing it in for the New York State inspection. When I made the appointment, I had also said I would need a shu sales dept. was wonderful) and was bringing it in for the New York State inspection. When I made the appointment, I had also said I would need a shuttle ride Home (as I had been doing for the last 14 years at NorthTown Toyota) and they could give me a call when my car was done. Bob was very helpful and When the Northtown Subaru shuttle driver had left at 1 PM, Bob arranged for an Uber to take me home and bring me back. At no charge to me with a very quick pick up each way. I think this is an excellent example of how prepared they are for every contingency. More