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Northtown Subaru

Amherst, NY

4.9
414 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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414 Reviews of Northtown Subaru

November 05, 2024

Completed the NYS Inspection in a timely manner. Checked battery health and did a multi-point inspection. As there was a bit of a delay they took me home and then picked me up More

by MWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 06, 2024 -

Northtown Subaru responded

Thank you for sharing your experience with Northtown Subaru! We're glad to hear that our team took good care of your inspection and provided convenient transportation. We appreciate your patience and support!

November 03, 2024

Andy Stewart is the star if the Service Department. Always helpful, friendly and knowledgeable. I have been going there for 20 years now. More

by katalinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Nov 04, 2024 -

Northtown Subaru responded

Thank you for your loyalty to Northtown Subaru over the years! We're delighted to hear that Andy continues to provide helpful and friendly service. We look forward to serving you for many more years!

November 03, 2024

Kevin was the most customer focused salesman I encountered in three days of car shopping. More

by BP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Perchan
Nov 04, 2024 -

Northtown Subaru responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thanks so much! - Northtown Subaru

November 03, 2024

Have bought or leased Subarus over years. Good customer service, pleasant waiting area, my salesperson was very time accommodating, pleasant and knowledgeable..A pleasure to work with Sierra More

by Mar sea B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Geiger. Very pleasant and knowledgeable. A asset to the dealership sales dept!
Nov 04, 2024 -

Northtown Subaru responded

Thank you for your continued support and kind words about our team at Northtown Subaru! We're delighted to hear that Sierra, Kyle, and the rest of our staff made your leasing experience enjoyable. We look forward to serving you again in the future!

November 02, 2024

Service on time, quick, experienced, caring, polite and efficent. Will be returning for the next service. More

by salliedog11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 04, 2024 -

Northtown Subaru responded

Thank you for sharing your experience with us at Northtown Subaru! We're delighted to hear that our team provided timely and efficient service. We look forward to seeing you again for your next visit!

November 01, 2024

They were friendly, took time to check all options, explained everything I needed regarding the whole process More

by Lisaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Nov 04, 2024 -

Northtown Subaru responded

We're delighted to hear that our team at Northtown Subaru provided you with a friendly and informative experience. Thank you for sharing your feedback!

November 01, 2024

We would like to say thank you to the most amazing salesmen and staff at Northtown Subaru, particularly our salesman Caleb Krantz. Caleb went above and beyond to ensure we got the car we wanted and ev More

by Asmae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
caleb,brian,gordon, Michael Ahern
Nov 04, 2024 -

Northtown Subaru responded

Thank you for the wonderful feedback! We're delighted to hear that Caleb and our Northtown Subaru team went above and beyond to ensure a smooth car-buying experience. Enjoy your new ride!

October 29, 2024

Jason was awesome! He explained everything into detail and spent a lot of time with me making sure I know how everything works in the car! Thank you Jason!! More

by Joe S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason D., Michael Ahern
Oct 30, 2024 -

Northtown Subaru responded

Joe, we're delighted to hear that Jason provided such detailed and attentive service at Northtown Subaru. Thanks for sharing your experience with us!

October 27, 2024

The service went above and beyond to make sure my needs were met and took care of everything I was worried about. The team was very patient and honest with me and was able to work with my car issues. Highl More

by szafranskids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 28, 2024 -

Northtown Subaru responded

We're delighted to hear that our Northtown Subaru team exceeded your expectations and provided such attentive service. Thank you for recommending us, and we're always here to ensure everything is taken care of with honesty and patience!

October 27, 2024

The service at this shop has always been first rate. Our most recent experience was no different and we will continue to use Northtown Subaru. More

by wharfrat99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Oct 28, 2024 -

Northtown Subaru responded

We're delighted to hear that you've consistently received first-rate service at Northtown Subaru! Thank you for your continued trust and support. We look forward to serving you again in the future!

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