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Northtown Subaru

Amherst, NY

4.9
490 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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490 Reviews of Northtown Subaru

February 25, 2025

This was the first time I was ever in the market to buy a new car. I was very pleasantly surprised and grateful that they made it very easy to test drive, figure out financing, and also sign off and explain More

by kaczordan834
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Bahgat
Feb 25, 2025 -

Northtown Subaru responded

We're delighted to hear that your first car-buying experience was a positive one at Northtown Subaru! Our team is committed to making the process smooth and enjoyable, so it's great to know we hit the mark. Thank you for recommending us, and enjoy all the adventures in your new Subaru!

February 25, 2025

Very helpful, communicative, and accommodating. I was able to review cars I was interested in and pick up our vehicle by the weekend. More

by arandazz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason D, Michael Ahern
Feb 25, 2025 -

Northtown Subaru responded

We're delighted to hear that our team at Northtown Subaru was helpful and accommodating during your car selection process. Thank you for choosing us, and enjoy your new vehicle!

February 25, 2025

Excellent customer service. Made the test drive experience easy and smooth. Amani made the entire process streamlined and clear. She was upfront about all of the options and mad More

by MiguelQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani Elbanna , Michael Ahern
Feb 25, 2025 -

Northtown Subaru responded

MiguelQ, we're delighted to hear that Amani provided excellent service and made your first leasing experience at Northtown Subaru a smooth one. Thank you for the kind words, and we look forward to welcoming you back for your next vehicle!

February 25, 2025

I would like to thank Caleb for helping me get my retirement car . I love the Army Green color of my 2024 Crosstrek. It was a smooth Purchase and I couldn’t be happier . More

by Yvonne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb
Feb 25, 2025 -

Northtown Subaru responded

Yvonne, we're delighted to hear that Caleb made your car-buying experience smooth at Northtown Subaru! Enjoy every moment with your new 2024 Crosstrek in Army Green.

February 24, 2025

Chris Troxel has done it again, worked with us ( the wife this time ) for a second purchase with complete satisfaction ! Talk about consistent quality service, he represents Northtown Subaru with the highest More

by dlong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Troxel
Feb 25, 2025 -

Northtown Subaru responded

Thank you for sharing your experience! We're delighted to hear that Chris and the Northtown Subaru team provided consistent quality service for your second purchase. We appreciate your continued trust in us! Safe travels!

February 24, 2025

May have done this review previously but happy to resubmit because the experience was so positive ! With multiple purchases of the 2025 Forester, CHRIS TROXEL was able to make the buying experience i More

by dlong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Troxel
Feb 25, 2025 -

Northtown Subaru responded

Thank you for sharing your positive experience with Chris and the team at Northtown Subaru! We're delighted to hear that you've had such a smooth buying process, and we truly appreciate your continued trust in us. Looking forward to assisting you again soon! Enjoy your new ride!

February 13, 2025

I went to Northtown to browse, but Amani was great, she answered all of my questions, she was very knowledgeable and after she agreed to the price I wanted to spend I signed the papers and left with a new More

by JL75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani Elbanna
Feb 13, 2025 -

Northtown Subaru responded

We're delighted to hear that Amani provided you with such a positive experience at Northtown Subaru. Enjoy your new car and thank you for choosing us!

February 12, 2025

Great service. Specially the transportation option from and to the dealer. Service was fast and efficient. More

by cleft-xerox-ice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Feb 13, 2025 -

Northtown Subaru responded

We're delighted to hear you enjoyed the transportation option and efficient service at Northtown Subaru! Thank you for sharing your positive experience with us. We look forward to serving you again in the future!

February 12, 2025

The service was great. The staff were friendly and knowledgeable. They have done a great job with all my Subarus. More

by bpbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Feb 12, 2025 -

Northtown Subaru responded

Hi Bpbarry, thank you for sharing your positive experience with us at Northtown Subaru! We're delighted to hear that our team has consistently provided great service for all your Subarus. We look forward to continuing this trend in the future! Safe travels!

February 11, 2025

Working with Chris Troxel back in the Fall of ‘24, we purchased a 2025 Forester. Our experience with Northtown Subaru & Chris was outstanding, so much so, we went back to Chris & Company to purchase anot More

by dlong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Troxel , Michael Ahern
Feb 12, 2025 -

Northtown Subaru responded

It's wonderful to hear that Chris and the Northtown Subaru team provided you with outstanding service not once, but twice! We appreciate your continued trust in us for both of your Forester purchases. Enjoy the rides!

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