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Northtown Subaru

Amherst, NY

4.9
748 Reviews
Call Dealership (716) 992-6547
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3930 Sheridan Drive

Amherst, NY

14226

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748 Reviews of Northtown Subaru

March 30, 2026

Jerry Lewis was very helpful offering guidance and very professional in his approach to help me select and purchase my 2026 Subaru Forester Touring. More

by Tonibrown651
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lewis
Report | Print
Apr 01, 2026 -

Northtown Subaru responded

Thank you for your excellent review of Jerry and the team at Northtown Subaru! We’ll be sure to pass on your kind words. Enjoy your new 2026 Subaru Forester Touring!

March 30, 2026

Gabriel was my service consultant at Northtown Subaru. He was friendly, Knowledgeable and he explained to me what was going on with my car - in plain English! My whole experience with him and at Northtown More

by maryann8008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Report | Print
Apr 01, 2026 -

Northtown Subaru responded

Maryann, we are so happy to hear that Gabriel provided knowledgeable service and excellent communication throughout your appointment. Thank you for choosing Northtown Subaru and for sharing your support with us! See you next time!

March 26, 2026

Great experience. I was in and out in record time. I will be back again in the future. More

by neiheij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Report | Print
Mar 27, 2026 -

Northtown Subaru responded

We're happy to hear you enjoyed the efficient service provided by our team here at Northtown Subaru! See you next time!

March 23, 2026

I have always had a good experience with Northtown Subaru. My service assistant was very helpful and explained everything very well. More

by bayfieldsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service
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Mar 24, 2026 -

Northtown Subaru responded

Hi Sue! Thank you for your kind words about our team! We appreciate your business and hope to see you again at Northtown Subaru. Safe travels!

March 23, 2026

Always a positive experience - service department is always thorough and explains everything before you approve. Never pressured. Andy Stewart is a pleasure to work with! More

by jmohneydesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Report | Print
Mar 24, 2026 -

Northtown Subaru responded

Hi Mohney! We're delighted to hear that your experiences at Northtown Subaru have been so positive. Thank you for highlighting Andy and our service department. Your satisfaction is our priority, and we’re here whenever you need us!

March 23, 2026

Fast appointment . Honest about warranty. Easy in and out. Nice touch to wash car after service. Happy with the people in the service department. More

by M&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Mar 24, 2026 -

Northtown Subaru responded

We’re very proud of our service team - thank you for sharing your experience with them! -Northtown Subaru

March 22, 2026

Simple, easily done and the wait time was shorter than expected for my oil change and NYS inspection. More

by lwnslvrhls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khonan was nice and efficient.
Report | Print
Mar 24, 2026 -

Northtown Subaru responded

Thank you for choosing Northtown Subaru and for sharing a review. We are thrilled that we delivered efficient service! See you down the road!

March 21, 2026

People dealing with customers on telephone are very polite, patient and accommodating so it is easy to make an appointment with customer requirements . More

by badarnaqvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin from service department
Report | Print
Mar 23, 2026 -

Northtown Subaru responded

Hi Badar! Thanks for sharing your feedback about our team. We’ll be sure to pass along your kind words. See you again at Northtown Subaru!

March 20, 2026

All the employees I encountered were wonderful especially Brandon M. snd Andy S. Was greeted by other managers:employees also which was nice. Treated very well. No complaints at all. More

by kek654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick
Report | Print
Mar 23, 2026 -

Northtown Subaru responded

We love feedback like this! Thank you for choosing Northtown Subaru and for highlighting Brandon, Andy, and the rest of the team. Safe travels!

March 19, 2026

Ethan was so easy to work with. I got a great new car! Thank you. More

by phishawk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Sodaro
Report | Print
Mar 20, 2026 -

Northtown Subaru responded

This is fantastic to hear! Thank you for the five stars! - Northtown Subaru

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