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Northtown Subaru

Amherst, NY

4.9
414 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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414 Reviews of Northtown Subaru

October 26, 2024

Service was quick! I chose to drop off my car and was texted with updates during the process. I am always happy with the service provided here! More

by pajakm1161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Oct 28, 2024 -

Northtown Subaru responded

We're delighted to hear that you had a positive experience with our quick service at Northtown Subaru! Keeping you updated during the process is important to us, and we're glad it made your visit even better. Thanks for choosing us!

October 26, 2024

Fast and courteous service, nice touch washing car after an oil change and tire rotation. More

by Srbridon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 28, 2024 -

Northtown Subaru responded

Thank you for the positive feedback about your recent visit here at Northtown Subaru! We hope to see you again next time!

October 25, 2024

All, and I mean all employees are polite, helpful and knowledgeable.. I feel that when I buy a Subaru I also buy a reliable team of caring people. More

by Samwhip31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Lewis (sales) and Andrew (service).
Oct 25, 2024 -

Northtown Subaru responded

Sam, it's wonderful to hear that our Northtown Subaru team made such a positive impression on you. We truly appreciate your kind words and look forward to serving you again in the future!

October 25, 2024

Great customer service. In and out within a few hours with out any issues. Thanks! More

by Derrickporter716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Oct 28, 2024 -

Northtown Subaru responded

We're glad to hear you had a smooth experience and appreciate your positive feedback at Northtown Subaru. We look forward to serving you again! Safe travels!

October 24, 2024

Having gone in to buy my first new car, Aaron was so helpful in finding the perfect car for me. The dealer worked with me to get a good deal and in good time as well! More

by czombelmarissa
Recommend Dealer
Yes
Employees Worked With
Aaron Sanford
Oct 24, 2024 -

Northtown Subaru responded

We're delighted to hear that Aaron and the Northtown Subaru team made your first new car purchase a positive experience! Thank you for choosing us, and enjoy your new ride!

October 23, 2024

Having purchased many new cars at local car dealers. I can confirm that Jeanette and Mike checked all the boxes as the most professional sales representatives for both Northtown and the Subaru brand. I More

by 1bobkern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Stepien, Jenny Ferguson, Michael Ahern
Oct 24, 2024 -

Northtown Subaru responded

Thank you for recognizing Jeanette and Mike's professionalism at Northtown Subaru! We're delighted to hear that your experience was top-notch, and we truly appreciate your referrals. Looking forward to assisting you, your family, and friends in the future!

October 22, 2024

Jim F (Flip) was very patient and helpful when I came with my daughter (an earlier customer of his) to get a new car. He explained all the details of the various models and he had me take a short drive i More

by Jeanne's mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Filipski
Oct 23, 2024 -

Northtown Subaru responded

Thank you for sharing your experience! We're delighted to hear that Jim made the car-buying process smooth and informative at Northtown Subaru. Enjoy your new vehicle, and don't hesitate to reach out if you have any more questions!

October 21, 2024

Worked with Jack in the Service department. He made it super easy and the overall experience was great. Nice waiting room, lots of seats available, coffee was good too. More

by NewAscent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Oct 21, 2024 -

Northtown Subaru responded

We're delighted to hear that Jack and the team at Northtown Subaru made your service experience a pleasant one! It's great to know you enjoyed our waiting room amenities as well. Thanks for sharing your feedback!

October 21, 2024

Aubrey was amazing! She was helpful, attentive, and my car is now in amazing shape for my cross country road trip. More

by Hmly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey - 5 stars, Michael Ahern
Oct 23, 2024 -

Northtown Subaru responded

We're delighted to hear that Aubrey provided such attentive service and got your car ready for the road trip at Northtown Subaru! Wishing you safe travels on your journey!

October 20, 2024

I am writing to commend your Service Department, especially Nick Calandra. I had a problem with my car yesterday and Nick and his colleagues (including a new hire) were polite, professional and extr More

by denise.david135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Calandra
Oct 21, 2024 -

Northtown Subaru responded

Thank you for sharing this experience! We're delighted to hear that Nick and the team provided such helpful service, resolving your issue efficiently and affordably. We truly appreciate your continued trust in us over the years. Safe travels ahead! - Northtown Subaru