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Northtown Subaru

Amherst, NY

4.9
414 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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414 Reviews of Northtown Subaru

October 19, 2024

Aubrey was very friendly, knowledgeable and professional! She made my first service visit more than satisfactory!! Well done!! More

by Richard Brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Oct 21, 2024 -

Northtown Subaru responded

Richard, we're delighted to hear that Aubrey made your first service visit a great experience at Northtown Subaru. Thank you for sharing this positive feedback!

October 17, 2024

They got my car fixed and serviced quickly and done right the first time. I would absolutely recommend using their service and would go back to them if I ever had the need. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharrie, Michael Ahern
Oct 18, 2024 -

Northtown Subaru responded

Brian, we're delighted to hear that you had a positive experience with our service team at Northtown Subaru. Thank you for the recommendation and your trust in us!

October 16, 2024

I love Northtown Subaru! I've just bought my 4th car from them. Everyone from the sales rep (Caleb) to the rest of the team were great. They worked within my budget to give More

by dgauny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Krantz 5 stars, Michael Ahern
Oct 17, 2024 -

Northtown Subaru responded

Thank you for your continued trust in Northtown Subaru! We're delighted to hear that Caleb and the team provided a smooth experience and found you the perfect vehicle within your budget. Your recommendation means a lot, and we look forward to assisting with any future car needs!

October 13, 2024

Caleb was informative, kind and very helpful. This car buying experience was easy and painless. More

by habibitzf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb K
Oct 15, 2024 -

Northtown Subaru responded

This is great to hear! Thank you for leaving Caleb and Northtown Subaru five stars!

October 12, 2024

Our salesman, Tim, was excellent. We couldn’t have asked for a better overall experience. We were in the market for our son’s first new car. Safety was the number one concern but we a More

by MPatts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Park
Oct 14, 2024 -

Northtown Subaru responded

Thank you for sharing your experience with us at Northtown Subaru! We're delighted to hear that Tim provided excellent service and helped find the perfect car for your son. We hope he enjoys his new ride, and we appreciate your trust in our team!

October 11, 2024

Nick was great to work with. He provided me with a rental car while my car was in the shop. He went above and beyond to make my experience easy. More

by maureenpaolucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 14, 2024 -

Northtown Subaru responded

Maureen, we're delighted to hear that Nick made your experience at Northtown Subaru so seamless. Thank you for sharing this feedback!

October 10, 2024

Had a great experience with Aubrey. I will be back again sometime in the future! More

by rferris50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Oct 10, 2024 -

Northtown Subaru responded

Thank you for visiting Aubrey & the team here at Northtown Subaru! We look forward to seeing you again in the future!

October 09, 2024

Tim was great! 10/10 service and professionalism. We would go back for another vehicle. More

by M.mruopoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 10, 2024 -

Northtown Subaru responded

We're glad to hear it! Thank you for leaving Tim and Northtown Subaru five stars!

October 07, 2024

Jennie is great. This was our second Subaru purchased from her. When our son needed a vehicle after his was wrecked in a parking lot, we turned to Jennie and Northtow More

by bbnigro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette (Jennie), Michael Ahern
Oct 07, 2024 -

Northtown Subaru responded

Thank you for choosing Northtown Subaru once again! We're delighted to hear that Jennie provided honest guidance and helped find the perfect vehicle for your son. We appreciate your trust in us, and we look forward to assisting with any future Subaru needs!

October 06, 2024

Andy was very helpful, gave me an estimated completion time and texted me when the car was ready. They even did a complimentary car wash. More

by Pegd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and car retrieval person
Oct 07, 2024 -

Northtown Subaru responded

We're delighted to hear that Andy provided such helpful service at Northtown Subaru. It's great to know you appreciated the complimentary car wash as well! Thanks for sharing your experience with us!

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