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Northtown Subaru

Amherst, NY

4.9
453 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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453 Reviews of Northtown Subaru

November 29, 2024

I was so pleased went I took my car in for service. Amazing customer service as they went above & beyond as my discount for the service expired. The wait was comfortable and my service was done in a ti More

by Sue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie Bowerman, Michael Ahern
Nov 29, 2024 -

Northtown Subaru responded

Sue, we're delighted to hear about your positive experience with our service team at Northtown Subaru. It's great to know that we could accommodate you and make the process comfortable. Thank you for recommending us!

November 27, 2024

This is the first service visit after my initial purchase of my 2024 Crosstrek. It was for the four months oil change and tire rotation post purchase. The service was conducted right at my appointed time, an More

by Johnbtlr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, Michael Ahern
Nov 27, 2024 -

Northtown Subaru responded

We're delighted to hear that your first service visit at Northtown Subaru was a five-star experience! It's great to know our team provided professional and friendly service while addressing all your questions. We look forward to assisting you with any future needs!

November 26, 2024

Service advisors and technicians worked well together to keep me informed of the status of my car. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe in service.
Nov 27, 2024 -

Northtown Subaru responded

Thank you, Mike! We're glad to hear it! - Northtown Subaru

November 23, 2024

Great vehicle and wonderful staff. The purchase was smooth and friendly. Our experience with service and their staff was also excellent. I highly recommend both sales and service at No More

by tmccully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick
Nov 25, 2024 -

Northtown Subaru responded

Thank you for the glowing review! We're delighted to hear that both our sales and service teams at Northtown Subaru made your experience smooth and enjoyable. We appreciate your recommendation!

November 23, 2024

First time dealing with Northtown Subaru and I was extremely satisfied with my buying experience. Would highly recommend! More

by law2143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Naetzker, Michael Ahern
Nov 25, 2024 -

Northtown Subaru responded

We're delighted to hear that your first experience with Northtown Subaru was a satisfying one! Thank you for the recommendation, and we hope to see you again in the future.

November 21, 2024

Awesome experience! No stress, pleasant, quick and easy car purchase! Will gladly refer anyone looking to buy a new car. More

by 1745jblachura00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Perchan
Nov 22, 2024 -

Northtown Subaru responded

Thank you for sharing your awesome experience with us at Northtown Subaru! We're delighted to hear that the process was stress-free and pleasant. We appreciate your referrals and look forward to assisting anyone you send our way!

November 21, 2024

Solid service. Went in for a electrical and battery check after the battery had died unexpectedly. Left the car for the day, they replaced the battery and found no More

by Sandrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey Putnam
Nov 22, 2024 -

Northtown Subaru responded

Thank you for sharing your experience with Northtown Subaru! We're glad to hear that our team provided solid service and resolved the battery issue efficiently. If there's anything else we can assist you with, feel free to reach out!

November 18, 2024

Aubrey was so kind and helpful towards my needs and concerns. Called me before work was to start to make sure I as able to have it done. The whole staff rocks, but I hope to do business with her in the More

by jwstofko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aubrey, Josh, Taylor, Andy and the rest.
Nov 19, 2024 -

Northtown Subaru responded

Jwstofko, we're delighted to hear that Aubrey and the Northtown Subaru team provided such excellent service. We'll make sure she knows how much you appreciated her help! Thank you for your kind words!

November 16, 2024

Stopped by with no appointment and a CHECK ENGINE light. Within a half hour, I was back on my way with a loaner vehicle while they worked my Forester in to their queue of others, diagnosed the issue, and r More

by Keith.Smith4147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick at the Service Desk and whoever worked on my car!
Nov 18, 2024 -

Northtown Subaru responded

We're delighted to hear that our team at Northtown Subaru was able to assist you promptly and efficiently with your Forester. We're glad we could get you back on the road quickly! Thanks for sharing your experience!

November 11, 2024

Went in for service and everything went swimmingly. They explained everything well, the wait was less then an hour, and I was able to ask some questions about bringing the car in for a subsequent batte More

by Sandrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kania
Nov 12, 2024 -

Northtown Subaru responded

We're delighted to hear that your service visit went smoothly at Northtown Subaru! It's great to know our team provided clear explanations and a quick turnaround. We're here for any future questions or needs you may have! Safe travels!

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