
Northtown Subaru
Amherst, NY
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564 Reviews of Northtown Subaru
Got tires rotated and oil change. Was in and out in 30 min. Did have issues calling and trying to make appointment. The call back feature was glitching out. Was in and out in 30 min. Did have issues calling and trying to make appointment. The call back feature was glitching out. More
It was a good experience except it was an extended warranty matter and they wanted to charge me over $100 “diagnostic fee”. It was taken off once we complained about it. warranty matter and they wanted to charge me over $100 “diagnostic fee”. It was taken off once we complained about it. More
The service department is excellent with communicating to the customer. They also have outstanding customer service. Sherri was phenomenal with attentiveness to my car service. the customer. They also have outstanding customer service. Sherri was phenomenal with attentiveness to my car service. More
The scheduled service I received from Andy Stewart was exceptional as usual. He is an asset to Northtown Subaru service department. Keep him around for a long time. exceptional as usual. He is an asset to Northtown Subaru service department. Keep him around for a long time. More
Service Dept is always professional timely and top notch! Sherrie and the staff always take great care when I’m in for my oil changes. No complaints at all! Sherrie and the staff always take great care when I’m in for my oil changes. No complaints at all! More
Andy in the service department handled a complex issue while we were traveling. He explained the situation and had it resolved that morning. Andy was very understanding and professional and is certainly while we were traveling. He explained the situation and had it resolved that morning. Andy was very understanding and professional and is certainly an asset to Northtown Subaru! More
My experience was excellent from beginning to end. The appointment was setup easily, When I arrived my work was setup quickly and additional items were added only after a clear explanation of the adva The appointment was setup easily, When I arrived my work was setup quickly and additional items were added only after a clear explanation of the advantage of them was made. My car was ready on time as promised at the price quoted when I arrived. Absolutely excellent! More