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Northtown Subaru

Amherst, NY

4.9
451 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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451 Reviews of Northtown Subaru

September 22, 2024

Sherrie was fantastic! The communication was ample and the service was quick. Nelson, the shuttle driver was a pleasure! I am very pleased with Northtown Subaru! More

by smiller92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie and Nelson in Service Dept
Sep 23, 2024 -

Northtown Subaru responded

Thank you for sharing your positive experience! We're delighted to hear that Sherrie and Nelson provided excellent service at Northtown Subaru. We appreciate your support and look forward to serving you again!

September 21, 2024

Jason was great! Very knowledgeable and made the process easy. Thank you for great customer service More

by jackdaw-husks.0s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 23, 2024 -

Northtown Subaru responded

We're happy to hear Jason made your experience here at Northtown Subaru a great one! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

September 19, 2024

It was an easy process. No surprises. Chris was very kind and friendly and explained things well. More

by Sue Huffer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Sep 19, 2024 -

Northtown Subaru responded

Thanks so much, Sue! We're glad Chris could be so helpful! Enjoy your new ride! - Northtown Subaru

September 17, 2024

Everyone was friendly and helpful. Very knowledgeable. Nick was great and answered all my questions. I had a great experience. Great customer service More

by JML4844
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Stott
Sep 17, 2024 -

Northtown Subaru responded

Thank you for sharing your positive experience with Nick and the team at Northtown Subaru! We're glad to hear that our friendly and knowledgeable staff provided great customer service. Enjoy your new ride!

September 15, 2024

Jim F always goes above and beyond to make sure my buying experience is seamless. He even helped my daughter too! The service department has been top notch too! More

by Colleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Filipski and Brandon, Michael Ahern
Sep 16, 2024 -

Northtown Subaru responded

Colleen, we're delighted to hear that Jim and the team at Northtown Subaru have provided you & your daughter with exceptional experiences. Thanks for the wonderful feedback!

September 15, 2024

Andy S. is top notch! Five stars! Thank you for your attention to detail and excellent customer service. More

by PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
Sep 16, 2024 -

Northtown Subaru responded

We're delighted to hear that Andy provided excellent customer service at Northtown Subaru! Thank you for the five-star review and your kind words about our team.

September 14, 2024

I have been a customer of Northtown for over 25 years. Always great service. Andrew S is exceptional! More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew S
Sep 16, 2024 -

Northtown Subaru responded

Bruce, thank you for your loyalty and kind words about Andrew S! We're proud to have provided great service at Northtown Subaru over the years.

September 13, 2024

My car buying experience with Jerry was one of the best I have ever been associated with! Professional, informational and well beyond helpful ! More

by Bsceltics
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Sep 16, 2024 -

Northtown Subaru responded

We're delighted to hear that Jerry provided such a great car-buying experience at Northtown Subaru. Thank you for sharing your positive feedback!

September 11, 2024

My car buying experience was very good. I first spoke to my sales representative back in November of 23, and received some good advice and here I am today with a new vehicle! Tim Park did a More

by cprizzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Park
Sep 11, 2024 -

Northtown Subaru responded

Thank you for sharing your positive experience with Tim Park and the team at Northtown Subaru! We're glad to hear that everything went smoothly from start to finish. Enjoy your new vehicle!

September 10, 2024

Sherrie was extremely helpful and professional including everyone while I was being serviced Thanks Subaru More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie
Sep 10, 2024 -

Northtown Subaru responded

Hi Cindy! We're delighted to hear that Sherrie and the team at Northtown Subaru provided you with excellent service. Thanks for sharing your experience!

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