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Northtown Subaru

Amherst, NY

4.9
414 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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414 Reviews of Northtown Subaru

July 25, 2024

Working with Jack was a smooth experience! His honesty and knowledge were appreciated! It was nice to deal with an easy going person not a pushy salesman! More

by Sue’s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
Jul 26, 2024 -

Northtown Subaru responded

Sue, we're delighted to hear that Jack made your experience at Northtown Subaru smooth and enjoyable. Thanks for sharing!

July 24, 2024

This was the first car we bought. Adam was extremely helpful, helping us narrow down exactly what we were looking for and walking us through the car buying process patiently and thoug More

by elijahcarrel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Alt
Jul 24, 2024 -

Northtown Subaru responded

Hi Elijahcarrel! We're delighted to hear that Adam made your first car-buying experience so positive at Northtown Subaru. Enjoy your ride and thanks for choosing us!

July 21, 2024

Service was very helpful. Aubrey was great to work with. I really like the online appointment scheduling More

by MrLegacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Jul 23, 2024 -

Northtown Subaru responded

We're glad to hear you found our service helpful and enjoyed working with Aubrey! Thanks for choosing Northtown Subaru and appreciating the online appointment scheduling.

July 21, 2024

Prompt and courteous service . Service personnel answered all questions I had . In and out before you knew it , would definitely recommend . More

by francisantkowiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kania
Jul 23, 2024 -

Northtown Subaru responded

Francis, thanks for recommending Northtown Subaru! We're glad to hear our team provided prompt and courteous service. See you next time!

July 18, 2024

Good experience with Northtown dealerships. Bought both my old vehicle, a Hyundai Santa Fe and now a Subaru Forester More

by jaxcat054
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Penchan
Jul 18, 2024 -

Northtown Subaru responded

Thanks for choosing Northtown Subaru again! We're glad to hear you had a good experience with both your Hyundai Santa Fe and now your Subaru Forester. Enjoy the new ride!

July 18, 2024

Very friendly and helpful. Answered all my questions. I turned in my leased Impreza and leased a new Crosstrek. More

by bnieczpiel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Stepien, Michael Ahern
Jul 19, 2024 -

Northtown Subaru responded

Thank you for sharing your experience! We're glad to hear our team at Northtown Subaru was friendly and helpful during your lease transition. Enjoy the new Crosstrek!

June 20, 2024

It was a very friendly and happy atmosphere which made my time in the service department enjoyable. More

by Kochpj74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Sherrie Bowerman
Jun 21, 2024 -

Northtown Subaru responded

We're happy to hear you had a pleasant visit here at Northtown Subaru! Thanks so much for your business - we hope to see you again next time!

June 18, 2024

Scott made the process of buying my Forester seamless. I have never had such efficiency with buying a vehicle, He went above and beyond to make it a smooth transaction. More

by Cindy S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Michael Ahern
Jun 18, 2024 -

Northtown Subaru responded

Cindy, we're delighted to hear that Scott made your Forester purchase seamless at Northtown Subaru. Thanks for sharing your positive experience!

June 15, 2024

Knowledgeable staff worked well as a team to provide responsive, respectful and nonaggressive sales. An entirely positive expérience. More

by JAK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Naetzker, Jenny Ferguson,
Jun 17, 2024 -

Northtown Subaru responded

Thank you for sharing your positive experience with us! We're glad to hear our team at Northtown Subaru provided knowledgeable and respectful service. Enjoy your new vehicle!

June 13, 2024

This dealership is friendly, efficient, and very helpful. The waiting area for the service department is very comfortable. I even had an excellent cup of coffee! More

by Lan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The woman at the desk where you drive in was very helpful especially since I did it wrong. The guy at the desk told me when my vehicle was done and took my payment. He was very friendly too.
Jun 13, 2024 -

Northtown Subaru responded

Lan, we're delighted to hear you enjoyed your visit and the coffee at Northtown Subaru! Thanks for sharing your positive experience with us.

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