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Northtown Subaru

Amherst, NY

4.9
474 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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474 Reviews of Northtown Subaru

July 21, 2023

Aubrey was wonderful from start to finish Will definitely go back there again when we need service They even washed my car for me at pickup! More

by kmcclaren1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Jul 24, 2023 -

Northtown Subaru responded

Thank you for the great review! We're glad to hear that Aubrey provided wonderful service and took care of your needs. We appreciate your business and hope to see you again at Northtown Subaru in the future!

July 20, 2023

Jenny was helpful, informative. Efficient, friendly, and above all, not overly pushy. She was a pleasure to work with and made this experience as enjoyable as possible. More

by Alexiskapanek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanette Ferguson
Jul 20, 2023 -

Northtown Subaru responded

Thank you for the great review! We're pleased to hear that Jenny provided such helpful and friendly service. We appreciate your kind words and hope to see you again at Northtown Subaru in the future!

July 19, 2023

Trish was on point, and she worked her magic to help me out!! I appreciate her hard work, knowledge and kindness!! More

by LGross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trish
Jul 20, 2023 -

Northtown Subaru responded

Thank you for the kind words! We're so glad Trish was able to assist you and provide excellent service. Trish is a valuable member of our team. We appreciate your business and hope to see you again at Northtown Subaru!

July 19, 2023

Excellent service department! The reps (Taylor, Dakota,Trish & Andrew) that I have worked with have always been patient and thorough explaining and advising what needs done and w More

by Lisa M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Murray
Jul 19, 2023 -

Northtown Subaru responded

Hi Lisa, Thank you for the fantastic review! We're glad to hear that Taylor, Dakota, Trish, and Andrew have consistently provided patient and thorough assistance during your visits. We appreciate your kind words about Dakota and see you next time at Northtown Subaru. Drive safely!

July 18, 2023

Good service and reasonable notification times. Took responsibility for prior work needing to be redone. More

by macicero42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 18, 2023 -

Northtown Subaru responded

Thank you for the positive review! We're thrilled to hear that our service team was able to take care of your issues. Your feedback is greatly appreciated, and we hope to see you again at Northtown Subaru!

July 17, 2023

Sales staff are attentive and knowledgeable, no one is pushy, very respectful of you choosing a deal that works for you and willing to assist in getting a better deal too. More

by Ethanb20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Park
Jul 18, 2023 -

Northtown Subaru responded

Thank you for the great review! We're glad to hear that our sales staff at Northtown Subaru provided amazing service. We appreciate your kind words and hope to assist you again in the future. Have a wonderful day!

July 17, 2023

Excellent service when Andy Stewart is there (why I always try to make my appointments when he’s there). Andy is very knowledgeable, explains issues thoroughly and is always intent on accommodating me More

by bland266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Jul 18, 2023 -

Northtown Subaru responded

Thank you for the kind words and support! We're glad to hear that Andy has provided excellent service during your visits. Your recommendation means a lot to us, and we appreciate your loyalty to Northtown Subaru. Have a great day!

July 16, 2023

Jerry was a wonderful salesman. No one working there was pushy. Jerry answered all of our questions. We had a great experience. More

by Nickpidanick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry lewis
Jul 18, 2023 -

Northtown Subaru responded

Thanks for the great review. We're happy to hear that Jerry provided you with excellent service and answered all your questions. We appreciate your kind words and hope to see you again. Safe travels! - The Northtown Subaru Team

Jul 18, 2023 -

Nickpidanick responded

We saw new cars on television we wanted a green car the dark green no one else had them except forester some of our friends have Subarus and said they really like them so we are trying one

Jul 18, 2023 -

Nickpidanick responded

E mail nickpidanick@yahoo .com

Jul 19, 2023 -

Nickpidanick responded

The entire process of buying the new car with Jerry was wonderful. He made my wife and me feel very comfortable during the process. I would recommend him and the Subaru north town dealership to everyone.

July 14, 2023

Went in for an oil change and hopefully a quick fix of a heat shield rattle. They were all done in about 1 hour for both. They also replaced a fuse that was blown for one of my 12 volt plugs. Joshua did More

by keithiap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 17, 2023 -

Northtown Subaru responded

Thank you for choosing Northtown Subaru, we're glad to hear that Joshua provided excellent service during your visit. We appreciate your kind words and hope to see you again in the future! Drive safely!

July 13, 2023

I have been going since 2015 and they are so helpful, friendly and do great work. I feel very confident when I bring my car in here that it will be fixed correctly and I will be told the truth! More

by cmh76jeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Kehr, Michael Ahern
Jul 14, 2023 -

Northtown Subaru responded

We're over the moon to hear that you've been having a great experience with us since 2015! Thanks for trusting Northtown Subaru with your car care. We'll always be here when you need us!

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