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Northtown Subaru
Amherst, NY
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474 Reviews of Northtown Subaru
Jenny was helpful, informative. Efficient, friendly, and above all, not overly pushy. She was a pleasure to work with and made this experience as enjoyable as possible. Efficient, friendly, and above all, not overly pushy. She was a pleasure to work with and made this experience as enjoyable as possible. More
Excellent service department! The reps (Taylor, Dakota,Trish & Andrew) that I have worked with have always been patient and thorough explaining and advising what needs done and w The reps (Taylor, Dakota,Trish & Andrew) that I have worked with have always been patient and thorough explaining and advising what needs done and when. (Even on occasion, when I have just stopped by, without an appointment, with questions.) I have never been pressured into a particular service. Regarding my last visit, I sincerely appreciate Dakota’s communication with me during a time I was out of town and had to leave my car at the dealership to be serviced. Also, thank you to the techs who not only serviced but washed my car! See you next time. More
Sales staff are attentive and knowledgeable, no one is pushy, very respectful of you choosing a deal that works for you and willing to assist in getting a better deal too. pushy, very respectful of you choosing a deal that works for you and willing to assist in getting a better deal too. More
Excellent service when Andy Stewart is there (why I always try to make my appointments when he’s there). Andy is very knowledgeable, explains issues thoroughly and is always intent on accommodating me always try to make my appointments when he’s there). Andy is very knowledgeable, explains issues thoroughly and is always intent on accommodating me as much as possible Andy is a pleasure to deal with and a very nice person As I said in my review a few days ago to Kevin O’Neil- I have convinced my brother and sister (as well as a couple of friends and one neighbor) to buy a Subaru from Northtown based on the quality of the cars and the service Northtown provides Service is critical My first Subaru was a ‘92 SVX- trading in my favorite car- a Honda Prelude. Loved that car but Honda service was not good (I tried both local dealers Keep up the good work and know you are appreciated More
Went in for an oil change and hopefully a quick fix of a heat shield rattle. They were all done in about 1 hour for both. They also replaced a fuse that was blown for one of my 12 volt plugs. Joshua did heat shield rattle. They were all done in about 1 hour for both. They also replaced a fuse that was blown for one of my 12 volt plugs. Joshua did that for me personally and went the extra mile. I didn’t feel like a got ripped off either. Pricing was reasonable for the oils change and repair. More
I have been going since 2015 and they are so helpful, friendly and do great work. I feel very confident when I bring my car in here that it will be fixed correctly and I will be told the truth! friendly and do great work. I feel very confident when I bring my car in here that it will be fixed correctly and I will be told the truth! More