Northtown Subaru
Amherst, NY
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657 Reviews of Northtown Subaru
Always the best service at Northtown Subaru. Friendly staff, efficient work, nice ambiance in the waiting lounge. I always feel well taken care of at Northtown. At my most recent visit, Andy was Friendly staff, efficient work, nice ambiance in the waiting lounge. I always feel well taken care of at Northtown. At my most recent visit, Andy was great and exceeded expectations with his personal approach to customer service and the level of detailed oversight he provided with the vehicle’s maintenance. A simple LOF and tire rotation but I also mentioned to him a few reoccurring issues that I had with the car. Solutions to solve those problems were immediately presented and service to address the issues was swift. I appreciate the level of professionalism and kindness I feel from everyone I meet in the service department. Great job to Andy and the entire staff. More
We worked with James and he was incredible! He listened to all of our needs and concerns! We will definitely be going to him in the future again! He listened to all of our needs and concerns! We will definitely be going to him in the future again! More
Mike (parts) Aubrey, &. Fred service were awesome. Very knowledgeable and friendly. They all deserve an 11/10! I did not have to wait and the problem was solved/fixed imme Fred service were awesome. Very knowledgeable and friendly. They all deserve an 11/10! I did not have to wait and the problem was solved/fixed immediately. More
My car developed a loud rattle overnight. I didn't have an appt but the service dept took my car even though they were fully booked. Turned out to be a significant repair but it was fixed. Su I didn't have an appt but the service dept took my car even though they were fully booked. Turned out to be a significant repair but it was fixed. Superb service! More
Andy was friendly, helped me figure out what my service options were for my issue and gave timely updates on my service. The cashier was so friendly. Everyone was welcoming and I felt well taken care of. options were for my issue and gave timely updates on my service. The cashier was so friendly. Everyone was welcoming and I felt well taken care of. More
Gabriel and his team are excellent . Great customer service , timely , reasonably priced . I have said when I buy another Subaru ( soon) I want the service department at Northtown to get Great customer service , timely , reasonably priced . I have said when I buy another Subaru ( soon) I want the service department at Northtown to get credit for the sale. I have never left there feeling any less than satisfied. More
Professional welcoming helpful. Everything that demonstrates this dealership wants to provide the public with first class service. Everything that demonstrates this dealership wants to provide the public with first class service. More


