Northtown Subaru

We had a great experience purchasing our new Subaru. Adam did a great job introducing us to the different models available. Jenny walked us through the test drive and steps of purchasing. They worked to Adam did a great job introducing us to the different models available. Jenny walked us through the test drive and steps of purchasing. They worked together to make it very convenient for us. Very knowledgable, and personable. Thank you for your professionalism!! More

We were extremely satisfied with the service we received purchasing our 8th Outback at Northtown Subaru. Mike Stepien was our salesman and was great. purchasing our 8th Outback at Northtown Subaru. Mike Stepien was our salesman and was great. More

We had an excellent experience at northtown Subaru. Chris Troxel was most helpful and knowledgeable and made the buying experience great! Chris Troxel was most helpful and knowledgeable and made the buying experience great! More

Completed the NYS Inspection in a timely manner. Checked battery health and did a multi-point inspection. As there was a bit of a delay they took me home and then picked me up Checked battery health and did a multi-point inspection. As there was a bit of a delay they took me home and then picked me up More

Parts dept needs to ensure parts are on hand for service appt made. Seems to be a disconnect between parts and service dept. Then service dept has to deal with telling customer they can’t do the work. Very appt made. Seems to be a disconnect between parts and service dept. Then service dept has to deal with telling customer they can’t do the work. Very avoidable mix up and frustrating situation. More

My name should have been on 4 tires for a Subaru Forester. If people came after my appointment was made they should not have used tires that were labeled or put aside for me. When I got there las Forester. If people came after my appointment was made they should not have used tires that were labeled or put aside for me. When I got there last Saturday for my appointment there were no tires left for a Subaru Forester. Someone should have been checking the quantity of tires and reordered. More

Dealership was knowledgeable, patient and helpful. Not pushy like other Dealerships I’ve dealt with in the past. Very pleasant experience! Not pushy like other Dealerships I’ve dealt with in the past. Very pleasant experience! More

Have bought or leased Subarus over years. Good customer service, pleasant waiting area, my salesperson was very time accommodating, pleasant and knowledgeable..A pleasure to work with Sierra Good customer service, pleasant waiting area, my salesperson was very time accommodating, pleasant and knowledgeable..A pleasure to work with Sierra Geiger and Kyle the manager for lease trade in. More

Kevin was the most customer focused salesman I encountered in three days of car shopping. encountered in three days of car shopping. More

Andy Stewart is the star if the Service Department. Always helpful, friendly and knowledgeable. I have been going there for 20 years now. Always helpful, friendly and knowledgeable. I have been going there for 20 years now. More