Northtown Subaru

Great service and friendly staff. Everyone is informative and patient. Great dealership to go to in buffalo. Everyone is informative and patient. Great dealership to go to in buffalo. More

Due to my schedule, I had to wait 3 weeks to get my car inspected. Once My dropped my car off, it was finished in 35 minutes!! I had a piece of a side mirror break off, they had to order the piece. They inspected. Once My dropped my car off, it was finished in 35 minutes!! I had a piece of a side mirror break off, they had to order the piece. They next morning, I was notified that the part was in. I came in right away and it was promptly fixed. More

Jeff Kreuz was very pleasant and professional. This is the second time he has helped me with a lease for a new legacy. He made everything go very smoothly without any stress. I would definitely This is the second time he has helped me with a lease for a new legacy. He made everything go very smoothly without any stress. I would definitely recommend him. More

the first phone number at service they couldnt find my name; then they couldnt find appt then the major recall parts department sent wrong parts and held up getting my car another 4 or 5 days. Andy was name; then they couldnt find appt then the major recall parts department sent wrong parts and held up getting my car another 4 or 5 days. Andy was very helpful. my key fob battery was low and i asked multiple times if that was taken care of and was assured it was.! i got to lockport and had to stop at a drug store but when i came out the car wouldnt start and of course i wasnt shown how to open the fob to find battery ($10) which i would think i would be reimbursed for and maybe a car wash/detailing as the car mats were filthy (i thought they could have at least vacuumed More

Wonderful customer service! ! Dakota took excellent care of me and my vehicle !! Would highly recommend this dealership. ! Dakota took excellent care of me and my vehicle !! Would highly recommend this dealership. More

Andy and the service team are fantastic to work with. They really care about their customers and go out of their way to make them happy. This was my first experience with service at Northtown and it was They really care about their customers and go out of their way to make them happy. This was my first experience with service at Northtown and it was very pleasant, just like the buying experience. More

Andy Stewart and his techs provide terrific service. Easy to schedule and service completed in a timely fashion. Aaa+++ Easy to schedule and service completed in a timely fashion. Aaa+++ More

Very good customer service, I went to the north town dealership and they were able to get my car in and they gave me a brand new loaner while it was being fixed. Couldn’t ask for anything better! dealership and they were able to get my car in and they gave me a brand new loaner while it was being fixed. Couldn’t ask for anything better! More

We have been going here since we purchased our Subaru in 2019. They have always been great about it. Taylor was the best!! She took care of every little detail. She made it quick, easy and friendly. The 2019. They have always been great about it. Taylor was the best!! She took care of every little detail. She made it quick, easy and friendly. They are organized and informative. Another great experience!! More

Thank you for all of your help! Excellent service from Tom, Taylor, and entire team. Excellent service from Tom, Taylor, and entire team. More