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Northtown Subaru

Amherst, NY

4.9
504 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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504 Reviews of Northtown Subaru

August 30, 2023

Adam was professional and got my lease buy out done quickly while also showing me other options available. More

by rbrocklehurst3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Baghat
Aug 31, 2023 -

Northtown Subaru responded

Thank you for the 5-star rating! We're glad to know that Adam was able to assist you efficiently here at Northtown Subaru. We appreciate the positive feedback and hope to see you next time! Safe travels!

August 25, 2023

My service experience at Northtown Subaru was excellent. Josh said he was hoping that my car’s service would be finished within an hour and was pleasantly surprised when the job was done in 35 minutes. Jo More

by Princeharrycd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 25, 2023 -

Northtown Subaru responded

Thank you for the 5-star rating! We're glad to hear that your great service experience with Josh at Northtown Subaru exceeded expectations. We appreciate the feedback and see you next time! Safe travels!

August 24, 2023

Very good will keep buying my cars from northtown Subaru they are all so good to you More

by Kiblerrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Aug 24, 2023 -

Northtown Subaru responded

Hey Robert, thank you for the positive review! We're glad to hear that you've had a great purchase experience with Northtown Subaru. We appreciate your support and see you again! Enjoy your new ride!

August 24, 2023

Excellent service with Jenny. The whole dealership is very nice and welcoming. The purchase was very easy overall More

by Ghali Anber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Ferguson, Michael Ahern
Aug 25, 2023 -

Northtown Subaru responded

Hey Ghali, we're delighted to know that Jenny and the team at Northtown Subaru made your car-buying experience a pleasant one. We'll see you next time! Enjoy your new ride!

August 23, 2023

Very satisfied with the service department, particularly with Josh Meyer. He handled the recent 50K mile service on my Forester - he is knowledgeable and professional and I left feeling confident that the s More

by latif.kazim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Aug 24, 2023 -

Northtown Subaru responded

Thank you for the 5-star rating! We're glad to know that you're satisfied with our service department with Josh at Northtown Subaru. We appreciate your feedback and see you again! Safe travels!

August 22, 2023

Andy Stewart was professional: knowledgeable, courteous, respectful and listened to me. He gave me a loaner and took care of the problem . More

by Sjtower
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Aug 22, 2023 -

Northtown Subaru responded

We're glad to know that Andy provided you with a professional service experience at Northtown Subaru. Thank you for the positive feedback! We'll see you next time. Safe travels!

August 21, 2023

Had a flat tire this week, arrived at dealer unannounced, they handled everything professionally and quick, thanks to Taylor and the Subaru service team!!! More

by Jkfiebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 22, 2023 -

Northtown Subaru responded

We're glad to know Taylor and our team at Northtown Subaru were able to help you out with your vehicle's flat tire. Thank you for trusting us with your vehicle needs! We'll see you next time. Safe travels!

August 19, 2023

Trisha explained everything very well, very nice personality. She helped me understand why the cost of repair was necessary. She worked hard to accommodate me with the follow up appointment. More

by c.butchette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha, service department
Aug 22, 2023 -

Northtown Subaru responded

We're glad to know that Trisha was able to explain everything clearly and accommodate your needs at Northtown Subaru. Understanding the necessity of a repair can be tricky, so we strive for transparency in these situations. Thanks for sharing!

August 19, 2023

This is my second Subaru I have purchased at Northtown on Sheridan Drive. Each time I have been there has been a 10+ experience. Scott Jauch was by far the friendliest, most knowledgeable person who took the More

by Jennb107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Jauch
Aug 22, 2023 -

Northtown Subaru responded

Jenn, we're delighted to know that Scott and the team at Northtown Subaru made your second purchase experience a 10+! We appreciate you choosing us again. Enjoy your new Subaru!

August 18, 2023

Everyone from the moment I stepped onto the lot was friendly and accommodating. I did not feel any type of sales pressure whatsoever. Jeanette happened to be the first person I saw and when I told her More

by Stina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanette , Michael Ahern
Aug 21, 2023 -

Northtown Subaru responded

Stina, it's fantastic to know that Jeanette and the rest of our team at Northtown Subaru made your unexpected purchase experience a pleasant one. We're delighted you love your new vehicle and hope to see you for your next oil change! Thank you!

Aug 21, 2023 -

Stina responded

This is my third Subaru.. I started with the Crosstrek, upgraded for Eastern weather to the Forester and got the Ascent for the space, amenities, and the turbo charged engine was a unexpected plus.. safety is such a huge concern these days on the roads.. I am so glad I am protected by all of the safety features in my new Ascent..loving every minute of it..

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