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Northtown Subaru

Amherst, NY

4.9
474 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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474 Reviews of Northtown Subaru

August 04, 2023

The team is always professional, polite, and friendly. I have been a customer at North town for years and they are always consistant. I appreciate Andy and his team. More

by marleywny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 07, 2023 -

Northtown Subaru responded

Hey Marley, we're glad to know you've had consistently positive experiences with Andy and our team at Northtown Subaru. We appreciate your loyalty and shall see you next time! Drive Safely!

August 03, 2023

Andy and his team five great service and are always helpful. They are good but busy so I schedule ahead for routine services. More

by Janie C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 03, 2023 -

Northtown Subaru responded

Hi Janie! We're glad to know Andy and the team at Northtown Subaru have been providing you with great service. Thanks for your understanding about scheduling ahead - it helps us ensure everyone gets timely attention!

August 03, 2023

Everyone was so patient and courteous. I really appreciated that. Device done in timely manner. More

by chrisk1122@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All were great from person I met at door and esp at registration
Aug 03, 2023 -

chrisk1122@icloud.com responded

As above. It is service done in timely manner not device sorry

Aug 04, 2023 -

Northtown Subaru responded

Thanks for the kind review, Chris! We appreciate you visiting us here at Northtown Subaru and hope we can be of service again in the future!

August 03, 2023

Excellent service, low wait time, easy to make an appointment, pleasant staff. Great new coffee machine. More

by mhkoren2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Aug 04, 2023 -

Northtown Subaru responded

We're glad to know you enjoyed our service and the new coffee machine at Northtown Subaru! Thank you for appreciating our efforts in providing a pleasant experience.

August 03, 2023

Excellent service performed in a timely manner on my Crosstrek. I have 2 vehicles purchased from Northtown. They do all our maintenance. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Pearson
Aug 03, 2023 -

Northtown Subaru responded

Hi Larry! We're glad to know you've had excellent service with your Subaru Crosstrek at Northtown Subaru. We appreciate your loyalty and look forward to continuing the maintenance on both of your vehicles!

August 01, 2023

It is not easy to schedule an online appointment since it is always booked at least 2-3 weeks out. I continually checked and was able to get an early Saturday appointment. Andy Stewart provided great ser More

by easos15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Aug 01, 2023 -

Northtown Subaru responded

We're pleased to know that you had a positive service experience with Andy and our team at Northtown Subaru. Thank you for your loyalty and kind feedback! We'll see you on your next visit, safe travels!

July 31, 2023

Stephen Naetzer was very helpful and knowledgeable in helping me find my Subaru Forester. My trade-in transition went smoothly and I was very satisfied with the service I received! More

by phrang22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Naetzer
Aug 01, 2023 -

Northtown Subaru responded

We're so glad to know that you had a smooth trade-in experience and found the perfect Subaru Forester with us at Northtown Subaru. Thank you for your kind words about our team's knowledge and helpfulness!

July 31, 2023

Tim Park was absolutely amazing. The friendliness, helpfulness, and staff knowledge were great and really helped us out in a difficult situation. Highly recommended and we will be More

by pjs.saikia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Park
Aug 02, 2023 -

Northtown Subaru responded

We're happy to hear that Tim and our team at Northtown Subaru were able to assist you during a difficult situation. We appreciate your recommendation and see you again in the future!

July 30, 2023

Adam was awesome! Second time working with him-he’s the best. Made the process as easy as possible! More

by jillianrae24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Baghat
Aug 01, 2023 -

Northtown Subaru responded

Thank you for the 5-star rating! We're pleased that Adam provided you with a great purchase experience during your visit. We'll see you next time at Northtown Subaru!

July 29, 2023

Chris was very helpful and informative. He explained all our options as well as pricing in great detail. He kept us informed of our options without pushing to upsell us on things we didn't More

by Lisa Goss
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Troxel
Jul 31, 2023 -

Northtown Subaru responded

Lisa, it's great to know that Chris was able to provide you with the detailed information and patience you needed during your visit at Northtown Subaru. We're glad he made a positive impression! Thanks for recommending us - we look forward to seeing you next time!

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