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Northtown Subaru

Amherst, NY

4.9
448 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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448 Reviews of Northtown Subaru

August 08, 2023

My car, JoE, loves coming to Northtown for his service. Andy Stewart is the best! More

by CharterChef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Stepien; Joe Hurley
Aug 10, 2023 -

Northtown Subaru responded

Thank you for choosing us for JoE's needs! We appreciate your shout-out to Andy at Northtown Subaru. Safe travels!

August 08, 2023

Antoine from Northtown Mazda did a wonderful job selling me a Subaru. It’s fantastic that sales people from other Northtown dealerships can sell other brands. More

by Mwebster17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Antoine Henry
Aug 08, 2023 -

Northtown Subaru responded

We're glad to know that Antoine was able to assist you in finding the perfect Subaru! It's always our goal at Northtown Mazda and across all of Northtown dealerships, to provide a seamless experience. Enjoy your ride!

August 07, 2023

Prompt courteous service. Addressed all of my concerns gave my car a bath good coffee More

by dale
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Aug 08, 2023 -

Northtown Subaru responded

Thank you for your confidence in Northtown Subaru, and for your business. We are grateful to have you as a customer!

August 06, 2023

Just purchased a new 2023 Outback Touring and recently had side moldings installed. As always, the team at Northtown were fabulous, fast and knowledgeable. My service person Joshua was excellent and we More

by wruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 07, 2023 -

Northtown Subaru responded

We're delighted to know that you had a great experience with Joshua and the rest of our team at Northtown Subaru. We always aim to go above and beyond for our customers, so it's fantastic to see this reflected in your review. Enjoy your new 2023 Subaru Outback Touring!

August 04, 2023

The team is always professional, polite, and friendly. I have been a customer at North town for years and they are always consistant. I appreciate Andy and his team. More

by marleywny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 07, 2023 -

Northtown Subaru responded

Hey Marley, we're glad to know you've had consistently positive experiences with Andy and our team at Northtown Subaru. We appreciate your loyalty and shall see you next time! Drive Safely!

August 03, 2023

Andy and his team five great service and are always helpful. They are good but busy so I schedule ahead for routine services. More

by Janie C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 03, 2023 -

Northtown Subaru responded

Hi Janie! We're glad to know Andy and the team at Northtown Subaru have been providing you with great service. Thanks for your understanding about scheduling ahead - it helps us ensure everyone gets timely attention!

August 03, 2023

Excellent service performed in a timely manner on my Crosstrek. I have 2 vehicles purchased from Northtown. They do all our maintenance. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Pearson
Aug 03, 2023 -

Northtown Subaru responded

Hi Larry! We're glad to know you've had excellent service with your Subaru Crosstrek at Northtown Subaru. We appreciate your loyalty and look forward to continuing the maintenance on both of your vehicles!

August 03, 2023

Everyone was so patient and courteous. I really appreciated that. Device done in timely manner. More

by chrisk1122@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All were great from person I met at door and esp at registration
Aug 03, 2023 -

chrisk1122@icloud.com responded

As above. It is service done in timely manner not device sorry

Aug 04, 2023 -

Northtown Subaru responded

Thanks for the kind review, Chris! We appreciate you visiting us here at Northtown Subaru and hope we can be of service again in the future!

August 03, 2023

Excellent service, low wait time, easy to make an appointment, pleasant staff. Great new coffee machine. More

by mhkoren2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Aug 04, 2023 -

Northtown Subaru responded

We're glad to know you enjoyed our service and the new coffee machine at Northtown Subaru! Thank you for appreciating our efforts in providing a pleasant experience.

August 01, 2023

It is not easy to schedule an online appointment since it is always booked at least 2-3 weeks out. I continually checked and was able to get an early Saturday appointment. Andy Stewart provided great ser More

by easos15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Aug 01, 2023 -

Northtown Subaru responded

We're pleased to know that you had a positive service experience with Andy and our team at Northtown Subaru. Thank you for your loyalty and kind feedback! We'll see you on your next visit, safe travels!

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