Northtown Subaru

Service not as good as usual this time. Delayed task completion until next day (tho just 2 fluid changes, tire rotation and air filter swap) and despite sending a text for me to use for upd Delayed task completion until next day (tho just 2 fluid changes, tire rotation and air filter swap) and despite sending a text for me to use for updates, never responded to my text. Also didn’t review charges & initially overcharged me. Hopefully just a bad day. Usually very pleased. More

First time service: great people, fast check-in,comfortable waiting room, completed on time. Very satisfied! check-in,comfortable waiting room, completed on time. Very satisfied! More

The service exceeded my expectations. Andrew was kind and helpful while also moved the process along so we were not waisting time. Andrew was kind and helpful while also moved the process along so we were not waisting time. More

Smooth process , Scott was perfect! No problem with paperwork or communications Big Red Bow on car ! No problem with paperwork or communications Big Red Bow on car ! More

Andy in service is excellent. There were unexpected delays, but he communicated effectively and was very accommodating. There were unexpected delays, but he communicated effectively and was very accommodating. More

I have leased 4 Subaru Foresters from Chris. Always a completely thorough process. Service department is very helpful and efficient. No all day waiting for standard maintenance, plus they have c Always a completely thorough process. Service department is very helpful and efficient. No all day waiting for standard maintenance, plus they have courtesy shuttle if there are needed wait times. Very pleased with all my lease experiences there. More

Professional, courteous, friendly. Great experience with Brandon Mednick.My fifth Subaru Crosstrek, and all things being equal, I'll be back for another one! Great experience with Brandon Mednick.My fifth Subaru Crosstrek, and all things being equal, I'll be back for another one! More

Excellent customer service, Andy is the best! I was kept up to date on the status of my car through out the day and they sent an Uber to get me when my car was ready so I didn't have to wait for I was kept up to date on the status of my car through out the day and they sent an Uber to get me when my car was ready so I didn't have to wait for a shuttle. More

Courteous, professional. Analytical. Business savvy. Friendly. The overall experience was a welcome change from high pressure. Analytical. Business savvy. Friendly. The overall experience was a welcome change from high pressure. More

The service hostess was knowledgeable and friendly. She explained everything in detail and the service was completed in much less time than anticipated. She explained everything in detail and the service was completed in much less time than anticipated. More