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Northtown Subaru

Amherst, NY

4.9
448 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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448 Reviews of Northtown Subaru

August 21, 2023

Had a flat tire this week, arrived at dealer unannounced, they handled everything professionally and quick, thanks to Taylor and the Subaru service team!!! More

by Jkfiebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 22, 2023 -

Northtown Subaru responded

We're glad to know Taylor and our team at Northtown Subaru were able to help you out with your vehicle's flat tire. Thank you for trusting us with your vehicle needs! We'll see you next time. Safe travels!

August 19, 2023

Trisha explained everything very well, very nice personality. She helped me understand why the cost of repair was necessary. She worked hard to accommodate me with the follow up appointment. More

by c.butchette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha, service department
Aug 22, 2023 -

Northtown Subaru responded

We're glad to know that Trisha was able to explain everything clearly and accommodate your needs at Northtown Subaru. Understanding the necessity of a repair can be tricky, so we strive for transparency in these situations. Thanks for sharing!

August 19, 2023

This is my second Subaru I have purchased at Northtown on Sheridan Drive. Each time I have been there has been a 10+ experience. Scott Jauch was by far the friendliest, most knowledgeable person who took the More

by Jennb107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Jauch
Aug 22, 2023 -

Northtown Subaru responded

Jenn, we're delighted to know that Scott and the team at Northtown Subaru made your second purchase experience a 10+! We appreciate you choosing us again. Enjoy your new Subaru!

August 18, 2023

Everyone from the moment I stepped onto the lot was friendly and accommodating. I did not feel any type of sales pressure whatsoever. Jeanette happened to be the first person I saw and when I told her More

by Stina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanette , Michael Ahern
Aug 21, 2023 -

Northtown Subaru responded

Stina, it's fantastic to know that Jeanette and the rest of our team at Northtown Subaru made your unexpected purchase experience a pleasant one. We're delighted you love your new vehicle and hope to see you for your next oil change! Thank you!

Aug 21, 2023 -

Stina responded

This is my third Subaru.. I started with the Crosstrek, upgraded for Eastern weather to the Forester and got the Ascent for the space, amenities, and the turbo charged engine was a unexpected plus.. safety is such a huge concern these days on the roads.. I am so glad I am protected by all of the safety features in my new Ascent..loving every minute of it..

August 18, 2023

Dealer was knowledgeable of the product. Fair with trade in value of my car. No pressure sales. Competent with all the paper work. More

by jberchou
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin perchon
Aug 18, 2023 -

Northtown Subaru responded

Thanks for your positive feedback! We're glad to know you had a positive experience with our team at Northtown Subaru. We'll see you next time. Have a great day!

August 17, 2023

Service was timely, efficient and professionally handled. My dealings with Andrew were pleasant and friendly. More

by Reagan.kyle202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stewart in service
Aug 18, 2023 -

Northtown Subaru responded

We're glad to know that you found our service at Northtown Subaru timely, efficient and professional. It's great to see Andrew was able to provide a pleasant experience for you! Thanks for your review.

August 17, 2023

Northtown Subaru service staff is very courteous and professional. Prices are reasonable. I would highly recommend them for service. More

by mgo1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 18, 2023 -

Northtown Subaru responded

We appreciate your kind words about our service staff at Northtown Subaru! We're glad to know you found our prices reasonable and we look forward to serving you again in the future.

August 16, 2023

Had great service for repairs at Northtown Subaru. Very friendly staff. Very honest and fair pricing. More

by Bufhock21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 16, 2023 -

Northtown Subaru responded

We're glad to know you had a great service experience with our team at Northtown Subaru! Thank you for the positive feedback! We'll see you next time. Safe travels!

August 10, 2023

Knowledgable friendly staff. Very helpful and accommodating. Mechanical work always done well. Rate them excellent! More

by roamiejules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Aug 14, 2023 -

Northtown Subaru responded

We're so glad to know you had a positive experience with our team at Northtown Subaru! We strive for excellence in all we do, and it's great to see that reflected in your visit. Thanks for the review! Safe travels!

August 08, 2023

Adam was a pleasure to work with. He helped us with a smooth buying process. When it came time to go over the car features, I was thoroughly educated and learned a few new perks about More

by Tamubedu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Baghat, Michael Ahern
Aug 08, 2023 -

Northtown Subaru responded

We're delighted to know that you had a smooth buying experience and found the car features informative. Your recommendation means a lot to us here at Northtown Subaru! Enjoy your Outback, and thanks for sharing this review.

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