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Northtown Subaru

Amherst, NY

4.9
448 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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448 Reviews of Northtown Subaru

September 04, 2023

Great service had rear suspension work, electrical and gear oil change completed ahead of schedule. More

by R.P.K.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Sep 05, 2023 -

Northtown Subaru responded

We really appreciate you taking the time to leave Northtown Subaru this awesome review, thank you!

September 02, 2023

Caleb was knowledgeable about the vehicle and knew the options and recommended options based upon daily driving needs. Car purchase and pickup went smoothly and again, Caleb made sure I was comfortable wi More

by LK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Krantz
Sep 06, 2023 -

Northtown Subaru responded

Hello, it's fantastic to know that Caleb was able to assist you effectively with your car purchase at Northtown Subaru. We always aim for smooth transactions and customer comfort. Thanks for sharing your great experience!

September 01, 2023

Josh and the service team did a great job. They got me in, kept me informed and got me out as quickly as possible. There’s a reason that I come here! More

by Rpersaud1582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Meyer
Sep 01, 2023 -

Northtown Subaru responded

Thank you for the 5-star rating! We're glad to know that Josh and our team at Northtown Subaru were able to provide you with a great service experience! We appreciate your loyalty and look forward to seeing you next time! Safe travels!

September 01, 2023

Scott was great. Loving my 2023 WRX so far. Can't wait to tear up winter roads. More

by mr_mart1n
Recommend Dealer
Yes
Employees Worked With
Scott Jauch
Sep 06, 2023 -

Northtown Subaru responded

Hey Martin, thank you for the positive review! We're pleased that Scott provided you with a great purchase during your visit. We'll see you next time at Northtown Subaru! Enjoy your new ride!

August 30, 2023

Adam was professional and got my lease buy out done quickly while also showing me other options available. More

by rbrocklehurst3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Baghat
Aug 31, 2023 -

Northtown Subaru responded

Thank you for the 5-star rating! We're glad to know that Adam was able to assist you efficiently here at Northtown Subaru. We appreciate the positive feedback and hope to see you next time! Safe travels!

August 25, 2023

My service experience at Northtown Subaru was excellent. Josh said he was hoping that my car’s service would be finished within an hour and was pleasantly surprised when the job was done in 35 minutes. Jo More

by Princeharrycd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 25, 2023 -

Northtown Subaru responded

Thank you for the 5-star rating! We're glad to hear that your great service experience with Josh at Northtown Subaru exceeded expectations. We appreciate the feedback and see you next time! Safe travels!

August 24, 2023

Excellent service with Jenny. The whole dealership is very nice and welcoming. The purchase was very easy overall More

by Ghali Anber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Ferguson, Michael Ahern
Aug 25, 2023 -

Northtown Subaru responded

Hey Ghali, we're delighted to know that Jenny and the team at Northtown Subaru made your car-buying experience a pleasant one. We'll see you next time! Enjoy your new ride!

August 24, 2023

Very good will keep buying my cars from northtown Subaru they are all so good to you More

by Kiblerrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Aug 24, 2023 -

Northtown Subaru responded

Hey Robert, thank you for the positive review! We're glad to hear that you've had a great purchase experience with Northtown Subaru. We appreciate your support and see you again! Enjoy your new ride!

August 23, 2023

Very satisfied with the service department, particularly with Josh Meyer. He handled the recent 50K mile service on my Forester - he is knowledgeable and professional and I left feeling confident that the s More

by latif.kazim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Aug 24, 2023 -

Northtown Subaru responded

Thank you for the 5-star rating! We're glad to know that you're satisfied with our service department with Josh at Northtown Subaru. We appreciate your feedback and see you again! Safe travels!

August 22, 2023

Andy Stewart was professional: knowledgeable, courteous, respectful and listened to me. He gave me a loaner and took care of the problem . More

by Sjtower
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Aug 22, 2023 -

Northtown Subaru responded

We're glad to know that Andy provided you with a professional service experience at Northtown Subaru. Thank you for the positive feedback! We'll see you next time. Safe travels!

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