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Northtown Subaru

Amherst, NY

4.9
505 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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505 Reviews of Northtown Subaru

November 25, 2023

Quick service and reasonable prices. Clutch issue was fixed in two days. Thanks again for awesome service. More

by Jghvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 27, 2023 -

Northtown Subaru responded

It was our privilege to serve you! Thanks so much for the review and please don't hesitate to reach out if our Northtown Subaru team can be of assistance again in the future!

November 24, 2023

Great experience. Chris was knowledgeable, and handled the transaction perfectly. I highly recommend Northtown Subaru. More

by Briangott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris T.
Nov 27, 2023 -

Northtown Subaru responded

Brian, it's great to know that Chris provided you with a top-notch experience at Northtown Subaru. Thanks for recommending us!

November 21, 2023

I was, and still am, very pleased with this dealership. From the time I shopped for my Subaru, until my first service, they were all wonderful, respectful, and helpful in every way. I could not ask for More

by keneke.kj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Nov 22, 2023 -

Northtown Subaru responded

We're delighted to know you had a positive experience from shopping to your first service at Northtown Subaru. Your recommendation means the world to us! We'll be here for any future needs or questions you may have. Safe travels in your new Subaru!

November 21, 2023

As always fast and reliable service received. In for oil change and tire rotation. Intake process was easy and service desk personnel very courteous. More

by Betsytranter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey
Nov 22, 2023 -

Northtown Subaru responded

Betsy, we're glad to know you had a positive experience with our service team at Northtown Subaru. We appreciate your feedback and look forward to assisting you in the future!

November 20, 2023

Great service experience! Josh was very attentive, answered all my questions and gave me an accurate estimate and timeframe for pick up. More

by SusanF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Meyer
Nov 21, 2023 -

Northtown Subaru responded

Susan, we're glad to know that Josh provided you with excellent service at Northtown Subaru. Thanks for the positive feedback and don't hesitate to reach out if you have any more questions!

November 19, 2023

On 11/17/23, I worked with Taylor Bonati at the Service desk. I have also had the pleasure of working with her during previous service appointments. She listens to concerns, keeps the client informed and s More

by gmmondello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Bonati
Nov 21, 2023 -

Northtown Subaru responded

We appreciate your kind words about Taylor and will certainly make sure she hears them. Thanks for choosing Northtown Subaru for your service needs - we'll see you next time!

November 19, 2023

Andy always provides great and reliable service. Trisha was new (to us) and very efficient as well. So nice to have a dealer with people you can trust without wondering. And the new coffee machine d More

by Willy B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stuart, Trisha
Nov 20, 2023 -

Northtown Subaru responded

Hey Willy, thank you for the 5-star rating! We're happy to know that Andy and Trisha provided you with excellent service at Northtown Subaru. We look forward to serving you again! Safe travels!

November 19, 2023

Jason was very helpful and knowledgable. Northtown let me take my time in deciding which car and trim I wanted. And they worked with me on the price. More

by David.tothill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wilkinson
Nov 21, 2023 -

Northtown Subaru responded

Hey David, thank you for the 5-star rating! We're glad to know Jason was able to assist you effectively at Northtown Subaru. We hope to see you next time! Enjoy your new ride!

November 19, 2023

I have had my Subaru exactly one year. It’s my first Subaru and I was very impressed with the service. I was contacted to schedule an appointment for my NYS inspection which was awesome be More

by bmcintyre436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 21, 2023 -

Northtown Subaru responded

We're delighted to know that you had a great experience with our team at Northtown Subaru! It's wonderful to see how much you appreciated the reminder for your inspection and the prompt service. We'll be sure to pass on your kind words to Josh & the team. Thanks for choosing us!

November 19, 2023

Salesman was very helpful. Very helpful Very polite. This is our second Subaru. Love them. More

by saf3@buffalo.edu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Stepien, Michael Ahern
Nov 21, 2023 -

Northtown Subaru responded

Thanks for being a part of the Subaru family! We're happy to hear you had a great experience working with our team here at Northtown Subaru and we hope you won't hesitate to reach out if we can be of service again in the future. Until then, take care and enjoy your new vehicle!

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