Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Northtown Subaru

Amherst, NY

4.9
516 Reviews
Call Dealership (716) 992-6547
View Awards

3930 Sheridan Drive

Amherst, NY

14226

Directions

By Type

516 Reviews of Northtown Subaru

January 31, 2024

Everyone was very polite and went above and beyond to help me find the perfect car. More

by moscarpello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Jauch
Report | Print
Feb 01, 2024 -

Northtown Subaru responded

Thank you for the review! We're so glad our Northtown Subaru team was able to help you find the perfect vehicle and we hope you won't hesitate to reach out if there's anything else we can do for you!

January 30, 2024

Dropped car off at 9:15 . Paid for oil change and no charge recall at 6:30. Friendly, staff, and service More

by Vardon50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Report | Print
Jan 30, 2024 -

Northtown Subaru responded

Hi Vardon! We appreciate your feedback and are glad to know that our team at Northtown Subaru was able to provide you with friendly service. Thank you for choosing us for your car's needs!

January 30, 2024

Kevin & Brandon were great, very patient in addressing questions & walking through care features & functions, I would recommend for anyone looking for a Subaru More

by lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Melnick
Report | Print
Jan 30, 2024 -

Northtown Subaru responded

Hi Lisa! We're so glad to know that Kevin and Brandon provided you with a great experience at Northtown Subaru. Thanks for recommending us! Enjoy your car.

January 30, 2024

Josh was great. Got me in and out and was great in letting me know how the process was going. Highly recommend working with him. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jan 30, 2024 -

Northtown Subaru responded

Jim, we're glad to know Josh provided you with a smooth and efficient experience at Northtown Subaru. Thanks for the recommendation!

January 27, 2024

Employees were prompt, friendly and professional. I was completely satisfied with the service. The facility is clean and comfortable . I enjoyed a complimentary coffee and freshly baked cookie whi More

by Jenwnorris
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha was my service rep. She was great!
Report | Print
Jan 29, 2024 -

Northtown Subaru responded

Hi Jen! We're delighted to know that you had a great experience at Northtown Subaru! We strive for prompt and professional service in a comfortable environment. Enjoy your day and come back anytime for another coffee and cookie!

January 27, 2024

Andy Stewart did a great job taking care of my car as usual. I continue to have the utmost confidence in the service team at Northtown Subaru. Mike More

by klpe278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Report | Print
Jan 29, 2024 -

Northtown Subaru responded

Hi! Thanks for the shout-out to Andy and our service team at Northtown Subaru! We're glad you continue to have confidence in us. Safe travels until we see you next time!

January 27, 2024

Robert in the service department was fantastic to work with. Above and beyond customer service. Very empathetic and understanding. Took the time to answer several questions and address concerns. More

by tbarrett220
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Dockery
Report | Print
Jan 27, 2024 -

tbarrett220 responded

Robert in the service department was fantastic to work with. Above and beyond customer service. Very empathetic and understanding. Took the time to answer several questions and address concerns.

Jan 29, 2024 -

Northtown Subaru responded

It's wonderful to hear that Robert provided above-and-beyond customer service for you at Northtown Subaru! We look forward to serving you again! Have a great ride!

January 23, 2024

Sales process was quick and painless. Sales person Jenny was a pleasure to work with. More

by Ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Ferguson
Report | Print
Jan 23, 2024 -

Northtown Subaru responded

Hi Ed! Thank you for the five-star review and kind words about Jenny from our sales team at Northtown Subaru! We'll see you next time!

January 19, 2024

What a pleasure to be greeted by Service Manager Andy Stewart. Andy has helped us for many years. He and the service team are a main reason why we have purchased six Subarus from Northtown. Looking fo More

by Ern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stewart
Report | Print
Jan 22, 2024 -

Northtown Subaru responded

Hi Ernie and Judith! It's great to know that Andy and our service team have consistently provided you with excellent experiences at Northtown Subaru. We're looking forward to helping you find your seventh Subaru this spring!

January 18, 2024

Thank you Gabriel and Robert for helping us at the front desk and asking all of our questions and taking care of our car needs. Great customer service at this location. More

by CZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel , Michael Ahern
Report | Print
Jan 19, 2024 -

Northtown Subaru responded

We're so glad to know that Gabriel and Robert were able to assist you with your car needs at Northtown Subaru. We strive for great customer service, thanks for acknowledging their efforts!

1
...
33
34
35
...
52