
Northtown Subaru
Amherst, NY
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516 Reviews of Northtown Subaru
Aubrey Putnam was the best person I have ever worked with starting from the guy(no stars) who sold me the car. She made up for some of all the troubles I have had with my car and personnel. She took the ti starting from the guy(no stars) who sold me the car. She made up for some of all the troubles I have had with my car and personnel. She took the time to listen to me and I definitely felt she heard me. She went above anyone else who I have ever worked with and that has been a lot since I bought my very trouble proned car. I have had to spend way too much on this car for being a 2018 as of December 2023. More
Aubrey Putnam was the best! She helped me take care of my car's inspection, and smoothed things out for a bearing issue that was new! I'll never bring my car anywhere else! She helped me take care of my car's inspection, and smoothed things out for a bearing issue that was new! I'll never bring my car anywhere else! More
Robert was great! I was in a tough situation, needing to get service before a trip. He fit me in and the team did an efficient, complete job. Thank you! I was in a tough situation, needing to get service before a trip. He fit me in and the team did an efficient, complete job. Thank you! More
Everyone was very helpful and wonderful to deal with. All of our questions were fully addressed and we received excellent service. All of our questions were fully addressed and we received excellent service. More
They were very friendly and not aggressive sales people. I refuse to purchase a vehicle from a place that has pushy sales people. I walked in, had them show me the vehicle, didn’t d a test drive, and made t I refuse to purchase a vehicle from a place that has pushy sales people. I walked in, had them show me the vehicle, didn’t d a test drive, and made the purchase the same day without feeling pressured in anyway. I had previously looked at other car dealerships and knew I wanted to buy a Subaru, since I’ve owned Subarus several times in the past, and love them! More
Robert was helpful and kept in contact with me while the team worked on my car. I did not buy from Northtown, but their service department stepped right up to fix my radio display. Would definitely go back team worked on my car. I did not buy from Northtown, but their service department stepped right up to fix my radio display. Would definitely go back and I hope to work with Robert again in the future! More
The service was exceptional. I was given a concise explanation of what was being serviced on my car. And every one was very professional and courteous. I was given a concise explanation of what was being serviced on my car. And every one was very professional and courteous. More
We had already enjoyed our buying process here in 2019, but little did we know how fantastic the service experience would be. After a rodent took up residence in our engine compartment and made a meal of a but little did we know how fantastic the service experience would be. After a rodent took up residence in our engine compartment and made a meal of a wiring harness, the car wouldn't start. Gabe at Subaru made the repair experience - around the holidays no less - completely painless. Despite a full appointment schedule, his service team looked at the car the next morning. By that evening we had a free loaner and a plan for repairs. I've never had such an easy time with a repair and I'm happy to say it wasn't an issue with my Subaru. I won't forget this the next time I buy a car. More