Northtown Subaru

Robert was helpful and kept in contact with me while the team worked on my car. I did not buy from Northtown, but their service department stepped right up to fix my radio display. Would definitely go back team worked on my car. I did not buy from Northtown, but their service department stepped right up to fix my radio display. Would definitely go back and I hope to work with Robert again in the future! More

The service was exceptional. I was given a concise explanation of what was being serviced on my car. And every one was very professional and courteous. I was given a concise explanation of what was being serviced on my car. And every one was very professional and courteous. More

We had already enjoyed our buying process here in 2019, but little did we know how fantastic the service experience would be. After a rodent took up residence in our engine compartment and made a meal of a but little did we know how fantastic the service experience would be. After a rodent took up residence in our engine compartment and made a meal of a wiring harness, the car wouldn't start. Gabe at Subaru made the repair experience - around the holidays no less - completely painless. Despite a full appointment schedule, his service team looked at the car the next morning. By that evening we had a free loaner and a plan for repairs. I've never had such an easy time with a repair and I'm happy to say it wasn't an issue with my Subaru. I won't forget this the next time I buy a car. More

I had the pleasure of working with Karen Schultz. She was very courteous, patient and knowledgeable in meeting my needs. It was time well spent as she researched their inventory and found the perfect She was very courteous, patient and knowledgeable in meeting my needs. It was time well spent as she researched their inventory and found the perfect car me. More

Everyone I dealt with, especially Gabe, were very helpful and didn’t try to push any services on me that I hadn’t come in for. Appreciated! Service was fast too. and didn’t try to push any services on me that I hadn’t come in for. Appreciated! Service was fast too. More

Adam was a huge help in helping me purchase the exact car I wanted! I was in a bit of a rush to purchase a car because I was having troubles with another dealership. Adam was super thorough throughout the de I wanted! I was in a bit of a rush to purchase a car because I was having troubles with another dealership. Adam was super thorough throughout the deal and patient with all my questions. It was a 10/10 experience and really appreciate the time Adam took with me. He even stayed late to help finish the deal, which was greatly appreciated. More

Quick and responsive service. Communicative throughout the day on status and flexible with picking up when complete. Communicative throughout the day on status and flexible with picking up when complete. More

Andy has been my service advisor for many years. This is my fifth Forrester and every time I come in for service I’m greeted with a pleasant smile. Andy diagnose the problem and arranged for the ser This is my fifth Forrester and every time I come in for service I’m greeted with a pleasant smile. Andy diagnose the problem and arranged for the service. The vehicle was fixed in the in the time he said it would. I will never go anywhere else for service. More

Josh has been my service advisor for several years, and he has always provided excellent service. Most recently, my 2009 Outback had.a cylinder head gasket failure. Josh diagnosed the problem quickly and he has always provided excellent service. Most recently, my 2009 Outback had.a cylinder head gasket failure. Josh diagnosed the problem quickly and arranged for the repairs in a way that was not stressful for me. He answered and addressed all my questions. I'm back driving my Outback, and it is running great. Thank you, Josh More

The backbone of the dealership is the service department and theirs is a 10 on a 1 - 10 scale. Over and above customer service when I was in this past Tuesday.. and theirs is a 10 on a 1 - 10 scale. Over and above customer service when I was in this past Tuesday.. More