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Northtown Subaru

Amherst, NY

4.9
449 Reviews
Call Dealership (716) 992-6547

3930 Sheridan Drive

Amherst, NY

14226

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449 Reviews of Northtown Subaru

February 05, 2024

Aubrey was great! When we brought our Subaru she listened to all our concerns. Gave us updates when we asked & had our car ready the very next day!!! Should a huge rel More

by Kitten7201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Report | Print
Feb 06, 2024 -

Northtown Subaru responded

We're delighted to know that Aubrey provided you with a great experience at Northtown Subaru! It's wonderful to see your concerns were addressed promptly! We appreciate your feedback, thank you for giving us another chance! Safe travels!

February 04, 2024

Josh was great to work with! He was able to get my car in and out of service quickly… even a day earlier than expected! Thanks for another great experience! More

by wiley1597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Feb 05, 2024 -

Northtown Subaru responded

We're glad to know that Josh and our team at Northtown Subaru were able to provide a quick and efficient service experience. We look forward to serving you again! Safe travels!

February 03, 2024

I always receive top rate service at Northtown Subaru. I highly recommend them for all your service needs. More

by djhWRX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Report | Print
Feb 05, 2024 -

Northtown Subaru responded

We're delighted to know you've consistently received top-notch service experiences from us at Northtown Subaru! Thanks for recommending us, we look forward to serving your future needs! Safe travels!

January 31, 2024

Everyone was very polite and went above and beyond to help me find the perfect car. More

by moscarpello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Jauch
Report | Print
Feb 01, 2024 -

Northtown Subaru responded

Thank you for the review! We're so glad our Northtown Subaru team was able to help you find the perfect vehicle and we hope you won't hesitate to reach out if there's anything else we can do for you!

January 30, 2024

Dropped car off at 9:15 . Paid for oil change and no charge recall at 6:30. Friendly, staff, and service More

by Vardon50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Report | Print
Jan 30, 2024 -

Northtown Subaru responded

Hi Vardon! We appreciate your feedback and are glad to know that our team at Northtown Subaru was able to provide you with friendly service. Thank you for choosing us for your car's needs!

January 30, 2024

Kevin & Brandon were great, very patient in addressing questions & walking through care features & functions, I would recommend for anyone looking for a Subaru More

by lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Melnick
Report | Print
Jan 30, 2024 -

Northtown Subaru responded

Hi Lisa! We're so glad to know that Kevin and Brandon provided you with a great experience at Northtown Subaru. Thanks for recommending us! Enjoy your car.

January 30, 2024

Josh was great. Got me in and out and was great in letting me know how the process was going. Highly recommend working with him. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jan 30, 2024 -

Northtown Subaru responded

Jim, we're glad to know Josh provided you with a smooth and efficient experience at Northtown Subaru. Thanks for the recommendation!

January 27, 2024

Employees were prompt, friendly and professional. I was completely satisfied with the service. The facility is clean and comfortable . I enjoyed a complimentary coffee and freshly baked cookie whi More

by Jenwnorris
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha was my service rep. She was great!
Report | Print
Jan 29, 2024 -

Northtown Subaru responded

Hi Jen! We're delighted to know that you had a great experience at Northtown Subaru! We strive for prompt and professional service in a comfortable environment. Enjoy your day and come back anytime for another coffee and cookie!

January 27, 2024

Andy Stewart did a great job taking care of my car as usual. I continue to have the utmost confidence in the service team at Northtown Subaru. Mike More

by klpe278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Report | Print
Jan 29, 2024 -

Northtown Subaru responded

Hi! Thanks for the shout-out to Andy and our service team at Northtown Subaru! We're glad you continue to have confidence in us. Safe travels until we see you next time!

January 27, 2024

Robert in the service department was fantastic to work with. Above and beyond customer service. Very empathetic and understanding. Took the time to answer several questions and address concerns. More

by tbarrett220
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Dockery
Report | Print
Jan 27, 2024 -

tbarrett220 responded

Robert in the service department was fantastic to work with. Above and beyond customer service. Very empathetic and understanding. Took the time to answer several questions and address concerns.

Jan 29, 2024 -

Northtown Subaru responded

It's wonderful to hear that Robert provided above-and-beyond customer service for you at Northtown Subaru! We look forward to serving you again! Have a great ride!

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