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Northtown Subaru

Amherst, NY

4.9
449 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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449 Reviews of Northtown Subaru

February 09, 2024

Very pleased service received from Taylor. Had my defective tire replaced in less than 24 hours. Even had the car washed. More

by dontopolski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Bonati
Feb 09, 2024 -

Northtown Subaru responded

We're glad to know you had a positive experience with Taylor at Northtown Subaru! It's great that we could get your tire replaced quickly and have your car looking fresh too. Thanks for the review!

February 08, 2024

Second time for a car with Michael it was great love my new car service and handling everything was seamless and my husband and I are pleased with the dealership and Subaru and Michael!!!!! More

by Janice
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Stepian
Feb 09, 2024 -

Northtown Subaru responded

Janice, we're glad to know that you had a great experience with Michael at Northtown Subaru for the second time! Enjoy your new car and thank you for choosing us again!

February 07, 2024

Adam was Very good salesman very nice guy to work with would recommend him to many friends More

by Mypappa2377
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Feb 07, 2024 -

Northtown Subaru responded

We're pleased that Adam provided you with great service during your visit. We appreciate your recommendation and hope to see you again! Enjoy your new ride! - The Northtown Subaru Team

February 07, 2024

I just purchased my second Subaru through Northtown. Scott was wonderful! He was very knowledgeable about my new car, answered all of my questions, and made the experience a great one overall. I appreci More

by Angelica Martin
Recommend Dealer
Yes
Employees Worked With
Scott Jauch
Feb 07, 2024 -

Northtown Subaru responded

Angelica, we're delighted to know that Scott provided you with a great experience at Northtown Subaru. We appreciate your kind words and loyalty! Enjoy your new Subaru!

February 07, 2024

They are the best. !!!! They respect my time and always complete my service to my satisfaction I recommend them to all my friends More

by Bgraesserb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick
Feb 07, 2024 -

Northtown Subaru responded

Thanks for the glowing review! We're glad to know that you've had satisfying experiences with our service at Northtown Subaru. We appreciate your recommendation and look forward to seeing you again! Safe travels!

February 06, 2024

Went in for oil change, inspection, and tire rotation. Everything went smoothly and their new fancy coffee machine is great! Also free chocolate chip cookies. More

by Tbrown89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Feb 06, 2024 -

Northtown Subaru responded

We're glad to know your visit for an oil change and inspection at Northtown Subaru went seamlessly! We hope you enjoyed the coffee and cookies. Thank you for choosing us! We'll see you next time. Safe travels!

February 05, 2024

I have dealt with Aubrey and Josh the handful of times I have had to bring my Subaru in. They were both excellent! More

by a1sauceboss
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Feb 05, 2024 -

Northtown Subaru responded

Hi! We're so glad to know that Aubrey and Josh provided excellent service during your visits to Northtown Subaru. Thanks for the positive feedback!

February 05, 2024

Andy did a great job! I am also thankful for the phone call reminding me to bring in my car in for the New York State inspection. Thank you also for arranging for rides More

by merinir
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 05, 2024 -

Northtown Subaru responded

We're glad to know that Andy and the rest of our team at Northtown Subaru were able to provide you with a great experience! We appreciate your feedback, and we'll continue doing our best for all of your future visits. Safe travels!

February 05, 2024

Sherrie and her team provided excellent service in a timely fashion. (Oil change/tire rotation/brake check & tire air pressure). Lucy P. More

by Shopphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie
Feb 05, 2024 -

Northtown Subaru responded

We're glad to know Sherrie and the team at Northtown Subaru were able to provide you with excellent service! We appreciate your feedback, especially about our timely oil change, tire rotation, brake check & air pressure services. Safe travels!

February 05, 2024

Taylor has great customer service skills. She makes sure everything is done well and in a timely manner. All customer service staff are pleasant to work with. More

by Stephen.lowmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Feb 05, 2024 -

Northtown Subaru responded

Stephen, it's fantastic to know that Taylor and our team at Northtown Subaru provided you with great service. We look forward to serving you again! Safe travels!

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